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“X marks the spot”

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Hotel Barchetta Excelsior
Ranked #3 of 32 Hotels in Como
Certificate of Excellence
Perth, Australia
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“X marks the spot”
Reviewed January 19, 2014

When you read stories about Pirates and buried treasures, there's always a map with an "X" on it to mark the spot where all the jewels are to be found. Well, Barchetta Excelsior is the "X" on the map of Como, and there are some wonderful jewels to be found there. The Hotel is on the right side of the Piazza facing the long view down the famous lake of the same name, with soaring mountains on either side.
Well, I'm told that there are soaring mountains, because it was raining and misty whilst we were staying there! But that did nothing to dampen our spirits as there is so much to see in the old town of Como - which just happens to be right behind the Barchetta Excelsior!
And you must take a trip down the lake on the Ferry: which just happens to leave from a jetty .... just opposite the Barchetta Excelsior!
The Hotel does everything well: it's comfortable, clean, with spacious rooms - even if the central heating is a little over enthusiastic - and the views from the front rooms are stunning. Breakfast - included - was a highlight (being one who has Coeliac disease and cannot eat anything with wheat flour in it, can limit ones choices when eating out) and we ate heartily on freshly prepared foods overseen by very friendly staff.
I'm keeping my treasure map of Como, and hope to head up into that part of the world again as soon as I can!

Room Tip: It costs an extra 20 Euro for a front room, but it's well worth the extra expense.
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  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
3 Thank Duncan0949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmbarchetta, Direttore at Hotel Barchetta Excelsior, responded to this review, January 22, 2014
Dear Guest,

thank you very much for your wonderful review. There is nothing I can add, other than to thank you once again for the most appreciated compliments to our Hotel Barchetta and the city of
Como. I will proudly share your kind comments with my treasured team.

Hoping to welcome you back soon,
Very best regards,
Robert Webber
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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445 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
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English first
Germany
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 16, 2014

The location of La Barchetta is with no doubt excellent, the fron desk service also. The breakfast can not be classified as excellent, but rather as mediocre standard. The room although with a great view smelled horribly (Room #569) and was overheated. Above all I think that a hotel in that category should not dare to offer 40min. internet access for 5€. This is in 2014 obsolete and quite ridiculous. Where every youth hostel offers free wifi, for a hotel in this category this is a must. Even a tourist who can plan his activities, site seeing, ticket booking etc. online is quite limited if he/she has to count the minutes online. Small things can make a big difference.

  • Stayed January 2014, traveled on business
    • Value
    • Location
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Helpful?
2 Thank SCorba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 8, 2014

this would be a five star place if but for a few niggly things that really put me off.
1 Great location in Como near Lago De Nord and Duomo etc. very central BUT this is not a place to view the Lake.. yes you do see the water etc as in the photo but not the west leg just the tip. My advice if you want to see the lake proper is stay out of Como in places like Cadenabria Menagio Belagio Ceranobia for the better views. This is the third time we have stayed at Lago de Como in Five different hotels and have seen the lake from all sides.
The Hotel itself has been recently renovated and is good clean and warm. Sixth floor room with separate bedroom was excellent bed a bit hard but that's just personal./ View over the piazza to the lake is excellent and all the goings on ferries boats seaplanes are all on show.

Breakfast (include in our stay) was good although I don't reccomend the scrambled egg. The did cater for my wifes Gluten Free diet.

The Bad
7euro for room service we just wanted milk in the fridge for a cuppa from the supplied ammenities. But we ended up buying a carton for 1euro instead gave up on room service.

The Wifi Charges.. this is the 21st C and I expect free wifi

Certain Blonde receptionist that yells at guests to close the door.. literally yelled at us. and it wasn't even me that left it open..

They wanted to take the whole amount for stay (5days) on arrival. refused that and settled on 1 day.. I hate these little surprise charges. We budget for everything and have money in place for these things but to pay up front.. sorry not my style.

So good central location but not for the lake itself. take a ferry or the seaplane and you will know why.

Room Tip: higher the better.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alpal21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Julian's, Malta
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 26, 2013

This hotel is situated in a very good location. It is surrounded by shops and various restaurants, take outs like Mac Donald's and also a pharmacy close by. The train station is also located round the corner. This hotel is highly recommended if one is thinking of visiting neighboring villages such as bellagio, varenna etc since the boat trip to take you to these places is located right opposite the hotel. Como is the best place to stay in since it is not quiet in the evening. Staying in other villages (bellagio, varenna etc) is not recommended since no shops are available close by and at night they are dead (possibly since we visited como just before Christmas and not a busy season like summer). The rooms were always very clean and the breakfast was excellent offering a good variety (bread, fruit, youghurts, croissants, cakes, cheese, ham, Nutella, juices, tea, coffee etc). We had a room overlooking the lake and the view was impeccable. Only negative thing is that no wifi is available. However having said this, wifi was available round the corner in the piazza where the duomo is found. Staff were very helpful! We definitely recommend this hotel!

Room Tip: Ask for a room with the lake view (always if available)
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank scamenzuli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elia B, Revenue & Reservation Manager at Hotel Barchetta Excelsior, responded to this review, December 29, 2013
Dear Guest,

thanks for your recent review! I will gladly share your compliments with the rest of the staff.
We all look forward to welcome you back and we would like to remind to you and to all our cherished guests that special offers and promotions are available on our website.

Best regards

Elia Boschini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 27, 2013

When me and my girlfriend next visit Como which we hope to do in the Summer of 2014 we will 100% stay at the Barchetta Excelsior again. It is centrally located and within easy walking distance of all the local bars, restaurants and attractions, you genuinely could not hope for a better location.

The room was excellent and extremely comfortable, with a great view, which only gets better in the evening. The staff are always smiling and do anything they can to make your stay comfortable.

Room Tip: Ask for a lake view room, ideally on the 5th or 6th floor.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank AkanOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elia B, Revenue & Reservation Manager at Hotel Barchetta Excelsior, responded to this review, November 28, 2013
Dear Guest,

thanks for your recent review! I'll be pleased to share your compliments with the rest of the staff and we all hope to welcome you back in the Summer of 2014.
Remember to visit our website to check all the special offers, packages and promotions we have!

Best regards

Elia Boschini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Windsor, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 13, 2013

Stayed with a group tour for 7 nights in early October 2013.Breakfasts were very good and dinners were good but nothing to rave about.The staff was friendly and helpful.Beautiful and safe area for walking both daytime and evening---right on Lake Como.Easy walk to shops ,markets,restaurants,and attractions.Would definitely stay there again! The one thing they didn't have was an ice machine which was missed by many in the group.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Eileen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elia B, Revenue & Reservation Manager at Hotel Barchetta Excelsior, responded to this review, November 26, 2013
Dear Eileen,

thanks for your recent review! I'm pleased to read that you enjoyed your stay in our Hotel and that you appreciated our restaurant and the staff. I will gladly share your compliments with them.
We decided not to have ice machines on floors, but our bartenders are always at your disposal if you need some ice!
We all look forward to welcome you in the future.

Best regards

Elia Boschini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 22, 2013

This is an excellent place to stay on Lake Como. It is a very good 4 star hotel, Excellent view when booking a seaview room. Central to ferries and eateries. Concierge was excellent with assistance for restaurants and tourist attractions

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jillypilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmpalaceComo, Direttore at Hotel Barchetta Excelsior, responded to this review, October 23, 2013
Dear Guest,
thank you very much for your kind review. I am very pleased to read that you had a very enjoyable stay with us at the Barchetta Excelsior and I will proudly share your compliments
with my cherished team.
Thank you also for highlighting the "great views" - we often boast about this but it's great to hear our guests share the same opinion.
Looking forward to welcome you back in the future,
Best regards,
Robert Webber
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Barchetta Excelsior

Property: Hotel Barchetta Excelsior
Address: Piazza Cavour 1, 22100, Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 32 Hotels in Como
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Barchetta Excelsior 4*
Number of rooms: 84
Official Description (provided by the hotel):
At the Hotel Barchetta Excelsior you are surrounded by beauty: the villas with their gardens, art exhibitions, silk outlets, boutiques, romantic boat trips, renowned golf clubs. The only hotel in Como with over 50 rooms facing the lake offering a breathtaking view of one of the world's most beautiful sceneries. The hotel is located a few steps from the Cathedral and from the city center and close to the shopping area. Every single moment you spend in Como will be unique and unforgettable. ... more   less 
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Also Known As:
Barchetta Excelsior Como
Barchetta Excelsior Hotel Como
Hotel Barchetta Excelsior Como, Italy - Lake Como

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