My lasting memory of this hotel is the absolutely dire WiFi service. The WiFi signal in my room was so weak that for a good part of the time, it was unusable. My smartphone - which did better than my laptop - would have to be held near to the hotel room door. Move back towards the bed and the signal would drop completely away. At times, my laptop was only able to hold onto the signal for just a few seconds. So unless you are prepared to do your online business sat in the hotel foyer, then you might struggle in your own room.
The one thing I must say though is that, contrary to what other reviewers have said, I found all the staff to be very friendly. I arrived too early to check-in - which I knew - but the receptionist went out of their way to apologise that my room wasn't ready and even got me a cup of coffee while he hurried the housekeeper to get it ready. All the staff seemed to speak good English too and I never had any problems communicating my requirements. Every interaction was met with a smile.
This is a typical mainland Europe 3-star hotel, so you might need to adjust your expectations, but I slept well in the sparsely furnished room and the air-conditioning seemed to work very well. The breakfasts were OK and in line with what I would anticipate. There isn't a safe in the room, just a tiny box, for which you need to rent a key, though it was too small even for your average smartphone.
So overall, if you're looking for a simple place to stay in the lovely Lake Como area, then this is a good choice. It's very close to the main train station too - just a short walk. But if having a reliable Internet connection is important to you, then you should probably look elsewhere.
- Official Description (provided by the hotel):
- Modern Hotel situated downtown, 300 meters from Como San Giovanni train station. ... more less
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- Also Known As:
- Best Western Continental Hotel Como
- Best Western Hotel Como
- Best Western Como
- Como Best Western
- Best Western Hotel Continental Como, Italy - Lake Como