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“Excellent value”

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Residence Antico Pozzo
Certificate of Excellence
Reviewed September 30, 2013

The room was clean and spacious with a kitchenette to boot and all for a reasonable price. Conveniently located close to the main ferry ports as well although dragging the suitcases uphill was the only downer.

Stayed: September 2013, traveled as a couple
1  Thank The-Rapture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellagio09, Manager at Residence Antico Pozzo, responded to this reviewResponded October 23, 2013

Thank you very much for your kind review.

Hope to welcome you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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33 - 39 of 101 reviews

Reviewed September 7, 2013

Yesterday we reached Bellagio, Lake Como where we had already booked this residence through booking.com. Me and my friend both were excited to see the room being well done and the small kitchen was an added attraction. Considering Bellagio a very small village of Lake Como, it was much easy to find the place and staff was helpful as well.
We were there only for one night and had made a request for late check out i.e. between 17:00 to 18:00 hrs well in advance (8 weeks ago) which was in return confirmed by booking.com as a modified reservation.
We were horrified as the moment we were about to check out i.e. around 16:00 hrs, the lady owner of the facility rushed into our room without knocking and started shouting in Italian. In the first place, we couldn't understand anything but then we tried to calm her down. But there was just no way she would get a hold of herself and went on crapping for quite a while knowing that we can only talk in English. We could figure out that she was extremely pissed about the late check out and it seemed she was not just willing to agree or even hear out what we had to say.
We were so disgusted with her way of talking and it was completely uncalled for. Since, no wonder who's at fault or even if there is some sort of miscommunication, it would have been much easier to sort the matter in a matured way.
For whatever the reason may be, you just can't talk to your customer in that fashion. No matter how good I felt about the entire property, it has all gone with the wind.

Stayed: September 2013, traveled with friends
Thank Karishma15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellagio09, Manager at Residence Antico Pozzo, responded to this reviewResponded October 23, 2013

I'm sorry for what happened but to be clear in your reservation was clearly wrote check-out by 10 am .

We haven't received any change in your reservation and also in your voucher was clearly indicates that you need leave the apartment in the morning.

We would not , however, able to accept a check out so late in high season

As you have wrote we rent apartments, we are not a big Hotel and we need the time to clean the accommodation as the check-in time is from 2pm.

All was clearily told you at the reception when you arrived but when in the afternoon, came the new guests, the maid room wasn't able to entry in the apartment for the cleaning.


I regret if she was brusque but she was in panic as you left your luggage in the apartment and you went away and in the meantime the next guests arrived.
You could leave the luggage in the store room but not occupy the apartment.

Luckly the news guests were reasonable so they left their luggage and returned later.

Sorry again for the misunderstanding but, as told, also in your voucher was written the morning check-out. Antico Pozzo

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Reviewed August 19, 2013

This is a very cute place if you want to stay somewhere where you can be self sufficient. The rooms have a small kitchenette that has absolutely everything one would need for a night in. The decor is average, nothing special but that was perfectly OK for us. Cleanliness is very good and the room / bathroom was of decent size. The best thing about the room was the view! We had a room on the 2nd floor (room 6) and could see the lake from the bed (and from the bathroom, in fact!). This, I did definitely not expect and was very pleasantly surprised. The rooms are quiet enough, given the fact that you are in a very central location. The room does NOT get made up every day, but at least the trash gets emptied once a day. Good thing that the rooms have A/C (a very efficient one, too!)

Room Tip: Room 6 was great! If you want a view of the lake try to get a room on the second floor.
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  • Stayed: August 2013, traveled as a couple
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Thank nadialovestravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellagio09, Manager at Residence Antico Pozzo, responded to this reviewResponded October 23, 2013

Thank you very much.

Hope to welcome you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013

We went to Bellagio for our anniversary and stayed at Residenza Antico Pozzo upon my fiancée's brothers recommendation.
It was easy to find, the staff were friendly and helpful, our self catered apartment (Room 6) was clean, tidy and catered perfectly for our needs. The view was stunning (picture attached) and the location was ideal.
I would highly recommend this apartment for your visit to Bellagio! I Giardini di Villa Melzi (pictures also attached) is a 20 minutes’ walk away and close to bars, restaurant and the lake (10 minute walk from La Punta Spartivento which you must visit for panoramic views of the lake).

Room Tip: Room 6 for the view!
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  • Stayed: July 2013, traveled as a couple
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Thank KirstyP1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

We drove from Zurich via Como to Bellagio. The trip was somewhat daunting as the road is very narrow but so picturesque. Bellagio is a truly beautiful place and our B&B, Antico Pozzo, was a great choice. Our room was clean and spacious and the location is right in the heart of the little town. The ferry terminal is at the end of the "street" which is a decent ascent but this adds to the charm of the region. Excellent value for money and the staff were extremely helpful. Car parking is available close by. 10% discount for the restaurant below which served great food.

  • Stayed: May 2013, traveled as a couple
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Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

Stayed here for a weekend. Nice location, not the best view though (from the room called Studio for 3)

Amenities wise, you get everything you'd expect. Its a great deal for the money, nice, clean, good service and staff. Great place to have as a base while exploring Bellagio

  • Stayed: May 2013, traveled solo
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Thank PrashantV491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

We took the train from Milano Centrale to Varenna (The scenery by train is not to be missed. Sit on the LHS) and arrived in Bellagio late morning via ferry. We had suitcases so had taken the advice of an earlier reviewer to walk up and along the roadway at Via Roma. The steps are pretty hard to handle.

Checked in at L'Antico Pozzo Restaurant Pizzeria in front of the apartments without any trouble at all, up some stairs to Apartment 2.

What a brilliant location, amongst all the cute little shops and restaurants, Gelateria del Borgo (Yum) and Caligari Elementari deli/supermarket (YumYum) in Via Roma and a few minutes walk to the laundrobar.

Our blue Appartment, was spacious with a decent size bathroom, a comfortable large bed, couch, table and chairs, a well equiped kitchen and although we only used coffee cups, wine glasses and the odd plate for our sandwich (Excellent cold meats and cheese from the Deli) it was handy. Perfect for a small family.

We had a view across the rooftops and a side view from the bathroom to the mountains.

We ate twice at L'Antico Pozzo Restaurant, each time inside the enclosed area. Good food and good service at fair prices. On our third night we ate at Terrazza Barchetta. Don't.

We stayed 3 nights and loved our time in Bellagio and highly recommend Res. Antico Pozzo.

Their website to look at the appartments is
http://www.bellagioanticopozzo.eu/
however we booked on a popular booking site as it was easy.

Have a drink under the Wisteria trellis on the lakefront at the Florence. Gorgeous and no cover charge.

Take a day trip by bus to Como or if travelling to Switzerland leave Bellagio by ferry to Menaggio across the lake and by bus to Lugano.

  • Stayed: May 2013, traveled as a couple
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1  Thank waterman2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Antico Pozzo

Address: Salita Antonio Mella 26, 22021 Bellagio, Italy
Location: Italy > Lombardy > Lake Como > Bellagio
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Airport Transportation
Hotel Style:
Ranked #2 of 23 Specialty Lodging in Bellagio
Price Range: $92 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Antico Pozzo 3*
Number of rooms: 6
Official Description (provided by the hotel):
Residence Antico Pozzo is a centuries old original house in the centre of Bellagio, just 50 metres from the lake and the landing stage.Antico Pozzo is the ideal place for a pleasant stay on the lake: our apartments enjoy pride of place in a quiet location along the most central of the many cobblestoned stepped paths that are typical of the historic centre.We have several types of apartments, tastefully furnished and with all the modern comforts to cater for a relaxing holiday or a visit to pursue your favourite sport.The apartments are available all year round and can be booked together for weddings or family reunions.Our restaurant is located in the romantic courtyard close the apartments.Open all year round. ... more   less 
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Also Known As:
Residenza Antico Pozzo Hotel Bellagio
Residence Antico Pozzo Bellagio, Italy - Lake Como

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