Unfortunately this hotel was the only disappointment of our visit to Italy. The hotel staff did not seem interested in their guests or providing them with any form of welcome during their stay, e.g. no coffee facilities in room and guests were expected to walk over the road to the bar for any refreshment which was open to the elements and cold at night. Only 2 pillows were provided in the double room. The hotel itself is in need of thorough modernisation and refurbishment to rid it of a shabby, faded glory feel. If the weather was not good there would be no incentive to stay in the hotel. However the hotel is well located on the lakeside and close to the restaurants and facilities in Bellagio. A good breakfast was provided.
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- Also Known As:
- Excelsior Splendide Bellagio
- Excelsior Splendide Hotel
- Hotel Excelsior Splendide Bellagio, Italy - Lake Como