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“Hotel was perfect for our stay in Bellagio”

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Hotel Excelsior Splendide
Ranked #11 of 16 Hotels in Bellagio
Arroyo Grande, California
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Hotel was perfect for our stay in Bellagio”
Reviewed September 8, 2013

We had a great stay here for one night. We had a lake view room which was awesome. Loved the push button shutters that made for a nice dark room to sleep. Air conditioning worked great! The shower was really good compared to other places we have stayed. The location is perfect right in the center of things. Being across from the ferry made it easy. We would stay here again. Not sure why it doesn't have a higher rating.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Sydney, Australia
1 review
Reviewed September 8, 2013

Hotel is fantastically located but name is misleading to say the least. The last time it was renovated would appear to be when it was built.staff went out of their way to be unhelpful.food was average .beds uncomfortable.pool was unclean and air conditioning went off when you opened the door.
Despite all of this bell ago is lovely just stay somewhere else

Stayed September 2013, traveled as a couple
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaryPizzatti, responsabile at Hotel Excelsior Splendide, responded to this review, September 23, 2013
Dear Sir,
it is important to read all opinions, and that it is - opinions - we do our work with love and try our best. Sometimes something can run wrong but sincerly not so bad as you felt. We apologize and surely will try to improve.
Mary Pizzatti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Bellagio hotels

Level 3 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 3, 2013

My wife and I stayed at the Excelsior Splendide for a week as part of a package holiday. Since we didn't pay separately for the hotel, it is difficult to assess its value for money, however, there is plenty to say about everything else.

First, the staff; everyone was friendly and helpful. Our total lack of Italian was not a problem as most of the staff had reasonable to good English. One or two were more difficult to communicate with, but good humour and a phrase book got us through.

The building drips with old world charm with an impressive entrance hall and reception which sports a wonderful original main staircase. However, there is a lift and many rooms have aircon, so it is not trapped in the early 20th century.

We were booked half board and this can sometimes be a recipe for small portions and mediocre food. Not the case here. There were a couple of dishes that were a little disappointing, but there were many that were quite stunning. We never left the restaurant feeling underfed - and we both have good appetites! They had some good wines, but like most hotels, the decent ones were a bit pricey.

The star of the show is the location. We did not have a lake view room, but I'd imagine they are fantastic as the hotel is just a few metres from the lake. The main bar and public restaurant is on a terrace beside and over the water. This is one of the best places in town to relax with a drink or their home made ice-creams ( try the cherry sundae, it is awesome).

I dare say there are better hotels in Bellagio, and doubtless they are rather more expensive, but I think the Excelsior has got a lot of things right and a stay there is unlikely to disappoint.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dingbatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

We have just stayed for 6 nights as a family of 4. The hotel was a lovely old place, and the rooms were clean and tidy. If you want a modern hotel with al the mod cons then this place is not for you - although I would imagine most of the hotels in Bellagio were all pretty much the same. We found the staff helpful. The shower was small but adequate. The breakfast was perfectly adequate for our needs. The pool was extremely cold, but refreshing in the hot weather. Note though that there is no shallow end for younger children. We had one of the rooms overlooking the lake, which was absolutely stunning. Yes there was noise in the evenings with bar/music/boats, but I'd have that with the view any day ! If you are a light sleeper, just take some ear plugs, because the view is worth the noise. The hotel was perfectly placed for the boats etc and was very central to the bars and restaurants.

Room Tip: Go for a lake view room, but bring some ear plugs just in case !
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bucky905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malta
Level 6 Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 29, 2013

Stayed here for just one night. We had two rooms. Ours was overlooking the ferry quay with splendid views of the lake. The kids had a dinky 70s room at the back of the hotel. This room badly needs an upgrade. Breakfast was very basic with horrible coffee. Service from all the staff was good, always with a smile and always ready to accomodate our requests. The pool was a refreshing spot in the midday heat. Lunch at the restaurant was pleasant.

Room Tip: Book a room with lake view
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malteser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level 6 Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 9, 2013

We stayed at this hotel in early July as we were attending a wedding in the area. Bellagio is simply beautiful and has a breathtaking view over the lake Como. The hotel is right in front of the pier where the ferry arrives.

This hotel looks a bit like an old Mediterranean palace, similar to those one would find on the French riviera. It is however operated in a way that makes it look a bit like an amateur family business. To note that the staff may appear as quite rude for non Italians. One of the first things we noticed was that the room keys were hanging over the reception counter so technically anybody could grab any key; we had a bit a of a question mark around the overall security of the place but had no negative experience during our stay.

We booked a triple room (which was in fact a double room with a large sofa which could get used as a third bed) with a view over the lake... which was totally worth it! It was a quite large room with air conditioning (which is not the standard in Northern Italy) which was a life saver as temperatures are quite high in that season (around 34°C / 93°F). The bathroom comprised a sink, a toilet, a bidet and a small-ish shower. Also, there was no "do not disturb" door hanger so the housekeeping woke us up both mornings.

The hotel also has a small swimming pool on the back in a nice garden. Nothing fancy but very enjoyable on a hot day. You however need to bring your own towel.

Room Tip: Definitely get a front view room as it oversees the lake.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Fabrizio45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 8, 2013

Table at the lakeside, went for the menu complet which is something we normally avoid but were too tired to bother to do anything else. Turned out to be superb, all fresh fish, and we were not made to feel like cheapskates for choosing it. Stayed at least two hours, no reason to move, good food, blithe scenery and even our conversation wasn't too boring.

Room Tip: Forget the ***** internet. Stay at home if that's what you want. It's nothing to do with t...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Service
Helpful?
Thank VentrisArdenToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Excelsior Splendide

Property: Hotel Excelsior Splendide
Address: Lungolario Alessandro Manzoni 28, 22021 Bellagio, Italy
Location: Italy > Lombardy > Lake Como > Bellagio
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #11 of 16 Hotels in Bellagio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Excelsior Splendide 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Excelsior Splendide Bellagio
Excelsior Splendide Hotel
Hotel Excelsior Splendide Bellagio, Italy - Lake Como

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