The location of the apartment is fantastic, just a very short walk to downtown and the lake (less than 5 minutes). It is located in the grounds of the Grand Hotel Villa Serbelloni, and as a guest you have access to the hotel amenities which are great: beautiful garden, small children's playground, outdoor and indoor pools, gym, restaurant, etc.
I think that I expected the accommodations to be just a little bit more lux considering it is part of Hotel Serbelloni. We stayed in apartment 10, which I would recommend as it is in the corner and has lake views from every window. The furniture is very basic and outdated, but everything was very clean. Unfortunately a few things did not work for us... like the wifi and the heater. But the weather was nice during our stay so it wasn't a huge deal. If you are traveling with toddlers, they offer baby cribs but the model looked a little bit like a death trap lol. Not going to lie, I was a little nervous at first, but our kid is only 15 months and sleeps in a sleepsack. Without a sleepsack I think he would have been able to climb out easily. I will post a picture of the crib for reference. I also wish we could order room service, but they don't cater to L'Ulivo.
It's easy to access with a stroller, there is a path that takes you up to the first floor apartments (so no need to climb stairs). If you are staying on the second floor then you would have to access by stairs. The apartments on the first floor share a large balcony with chairs and tables.
Regarding service, we had fantastic service throughout. All requests go through the staff at villa serbelloni, and we never felt like they treated us rudely for staying at their 'cheaper' apartments. They always went above and beyond, very satisfied.
If we came back we would definitively consider staying here again, just because the main hotel is so beautiful and easy to access. I would love to come during the summer to use their gorgeous outdoor pool. It was freezing cold in May since it is not heated.
Overall it was a lovely family vacation, and a great spot to travel with kids which I didn't expect. We felt very welcome and look forward to hopefully returning next year.
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- Also Known As:
- Residence l`Ulivo Hotel Bellagio
- Residence L'Ulivo Bellagio, Italy - Lake Como