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“Air Conditioning between 77 and 90 degrees”

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Hotel Piazza Vecchia
Ranked #21 of 34 Hotels in Bergamo
McLean, Virginia
Level Contributor
196 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
“Air Conditioning between 77 and 90 degrees”
4 of 5 bubbles Reviewed June 24, 2010

The Citta Alta of Bergamo blew me away! Come here and you will be transported back in time to a beautiful medieval town. Stay at the Hotel Piazza Vecchia and enjoy--for the most part--modern conveniences, a comfortable bed, a great shower, and a good breakfast (apparently improved since some negative reviews of past years) all in the very heart of the Citta Alta. What more could one want? Well, one could want air conditioning on a hot day that actually works. We stayed in room 12, a top level room that cost 180 euros with payment required in advance of arrival. There was an air conditioning control that at first appeared to work. But I could never get it to set below 25C, or 77 degrees F. When I inquired I was told that the A/C was adjustable, but only between 25C and 32C. "You cannot change it because it is set by the computer," I was told. Give me a break!!! I was certainly happy to know that I could opt for setting the A/C at 90F! And just who sets the computer other than management? Fortunately, late in the day of the one day we were there, storms in the distance blew some cooler breezes, so we opened the door to the balcony and the small window that looked out to the mountains and were able to cool the room down for a while. But when we went to sleep, we closed the door and the window since we had heard so many stories and about mosquitoes and other insects in Italy coming into rooms at night. And by next morning the temperature in the room was again 77 degrees.
The other problem with this hotel is arriving by car. The hotel is located on one of the main streets in the Citta Alta. The street is the width of a car and a bicycle side by side; so when you stop your car you have tied up traffic rather effectively, much to the consternation of the residents and anyone else traveling through. While you tie up traffic with your car parked in this main thoroughfare, you can check in and make sure your prepaid room is acceptable to you. Then return to your car and continue down the street to see if you can park in the first square you come to. Since check-in times are in mid-afternoon, the chances of finding parking there are not very good. So then you can try the next square, which is somewhat larger but has signs prohibiting parking in several places. With the help of a policeman, however, we were able to find a place at last. This is fine until you check out. If you try to wheel your bags over the cobblestone streets all the way to the car park, your wheels will be ruined before you get there. So you will need to bring your car back to the hotel. But the streets are one-way, so you will need to circle around the town and try and find your way back to the hotel. Not easy. But doable. And I guess it is all worth it since the town is so special, so evocative of a former time.
Staying at this hotel allows you to enjoy the Citta Alta at its best times--late evening and early morning, when the throngs have left. I recommend dining outside at the Taverna del Colleoni dell' Angelo on the Piazza Vecchia in the quiet of the evening to enjoy a great meal.
How does one rate a hotel like this? The location's pluses and minuses are inherent in the make-up of this truly medieval town. While arriving by car can be quite a problem, that problem is the price you must be willing to pay for this experience. The A/C nonsense is another story. If you decide to come in colder months than June, this will not be an issue. And if you decide to come in warmer months, I would hope that whoever sets the computer would allow temperatures below 77 degrees. But I cannot guarantee that. And it is a shame that you will have to ask.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Beaune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
piazzavecchiaowner, Responsabile reception at Hotel Piazza Vecchia, responded to this review, July 26, 2010
We are sorry that this guest has a probem with air conditioning, but we are sure that the automathic setting made by "DAIKIN" service is ok for every season (the air conditioning at 25°C means about 23°C in the room - is not like the air conditioning a car - and if the outside temperature was 37° like in that very strange week, nobody can have a cooler room and not because we don't want ). Be sure that in winter time we have a very comfortable warm room.

We are located on the main stree of the historical centre, if a guest advise us that he will come by car we explain him how to get infront to the hotel with the car, and were to park (200mt far from the building). When the guest check-out, as the street is one-way- he has to take the car around the city wall and he takes not more than 5 minutes to get back here. It is a medieval centre, we are sorry but we cannot build new streets ! :-)
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151 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
S. CA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 3, 2010

We traveled throughout Norther Italy for a month and came upon this wondeful hotel and stayed for 3 nights. The hotel is in a great location in the upper Bergamo and has been recently remodeled and outfitted in the classiest sense, a great combination of a 13th century building and the highes quality modern.The rooms are spacious with flat screen TV's, crisp plush linens and feather bed. B bathroom was extremely luxurious with granit everything and beautiful fixtures....all brand new.. The breakfast every morning was more than we could ever eat with lots of variety. The proprietors Carlos and Tiziana could not have been more welcoming. Their warm greetings and assistance made this stay spectacular.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeachLoverCa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, England
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed September 7, 2009

I stayed with a friend for 3 nights in August at the Piazza Vecchia. The hotel was suprisingly quiet with only one other couple in evidence. It is ideally situated for exploring the Citta Alta, on the main cobbled shopping street which is lined with bars and restaurants. Despite overlooking the street, the room was very quiet at night, with good soundproofing , shutters and air conditioning. The room was spacious, extremely clean and full of character - a nice mix of antique and modern. The owners have retained the beautiful wooden beamed ceilings and quirkiness of the old building but it is decorated in a trendy style and the walls are lined with modern art painted by the owner. She was on the balcony finishing off one of the paintings at breakfast! The only things lacking in the room were a mirror (essential for two girls sharing) and brighter lighting, but overall we were very pleased. We paid 130 Euros per night including breakfast. Breakfast is basic and not as good as other hotels but included good coffee, croissants, youhurts and some fruit, and the breakfast room is bright and cheerful. Although up some very steep stairs, the hotel has good facilities for the disabled including a chair lift . We found the Reception staff to be very helpful, although I do speak fairly good Italian. They helped with train and bus timetables, including how to travel to Lake Iseo - highly recommended. It was only 3.5 Euros return and you can take a wonderful 2 hour cruise on the lake to Monte Isola in the centre for only 7 Euros.
There are some great restaurants in Bergamo, Donizetti was a favourite and prices on the whole were reasonable. Bergamo is a lovely place for a short break and Piazza Vecchia is an ideal place to stay. It would also make a good romantic getaway!

  • Stayed August 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosalind123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
2 reviews
5 of 5 bubbles Reviewed July 28, 2009

We returned yesterday from a weekend away at this lovely hotel. Our room (No 12) was just beautiful with a walk in rain shower and the most beautiful views over the hills. It is a really authentic hotel, we had stayed last time in the new town at the San Marco, there really is no comparison...if you want history and lovely accommodation then this is the place for you. The owner and his staff were very helpful and pleasant to us, they don't speak very good english, but then I guess that adds to the charm of the stay. We would go back to Bergamo like a shot and book to stay here again.

Stayed July 2009, traveled as a couple
Helpful?
Thank gaz65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ossining
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 13, 2009

We just spent 3 days in Bergamo at this hotel. We had a large room with wood beams in the ceiling. Very convenient if you are spending time in the Alta Citta. Walking distance to everything. Parking is provided but it is a bit tricky finding a spot. We would come back here.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DGB914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed June 22, 2009

We have just returned from a wonderful holiday in Italy but our final 3 days in this hotel rank as one of our most unpleasant hotel stays ever in our travelling times. The predominant feeling is this establishment wants your money but does not want to deal with you as a person in any way however small or basic your request (including I observed one couple's attempt at how to use the electricity). We complained at checkout but were ignored and left with a horrible feeling of hostility towards us. Please there are lots of lovely other places in this beautiful city think very hard about staying there.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank goodies25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brixen, Italy
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 18, 2009

Phantastically renovated old town palace, excellent combination of modern architecture with centuries old stones. Lots of flair! Rooms are nicely furnished, stylish bathrooms. Breakfast is good, for Italy (italians usually just have a coffee and a croissant) it's excellent! Location absolutely perfect.

  • Stayed April 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoFritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Piazza Vecchia

Property: Hotel Piazza Vecchia
Address: Via Bartolomeo Colleoni 3 | Bergamo Alta, 24129 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Airport Transportation
Hotel Style:
#11 Luxury Hotel in Bergamo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Piazza Vecchia 4*
Number of rooms: 13
Official Description (provided by the hotel):
Thinking for who is looking for a place where spend an unforgettable stay, the Hotel Piazza Vecchia is located in a historical home of the XIV century, manor of Bartolomeo Colleoni, important leader of the time of the Serenissima. The Hotel Piazza Vecchia was thought and wanted by the Vismara family, that will reserve you a warm and professional welcome acquired in 100 years of experience in the hospitality field, and they will try to make your journey unforgettable. The copies of the masterpieces of Impressionists like Van Gogh, Gauguin and of our local painter Trento Longaretti, painted by the owner Tiziana De Franceschi, enrich the common areas and the rooms. The HotelPiazza Vecchia is the ideal spot for lovers of music and art who can find galleries, museums and events of international scope in the immediate vicinity. The breakfast room is available for small meetings and buffets ... more   less 
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Also Known As:
Piazza Vecchia Bergamo
Piazza Vecchia Hotel

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