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“Amazing customer service !”

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Hotel Relais San Lorenzo
Ranked #2 of 34 Hotels in Bergamo
Certificate of Excellence
Reviewed August 27, 2013

Having just returned from a short trip to Italy for a christening we stopped at Hotel San Lorenzo which seemed very central in the old city Alta and right in the old walls . The hotel brilliantly mixed the very old remains found on site with the modernity of an up to the minute hotel . The room was lovely with very comfortable beds and all mod cons and free mini bar as well as a view of the old square .
The customer service here was brilliant with everyone going above and beyond and all extremely friendly , we also used the spa which had a very nice sauna and relaxation area but was a little limited and could have done with a hot tub or pool which was missing . The breakfast was very good with a large variety in the restaurant which incorporates the ancient city walls and is very unique . Definitely a real find in Bergamo very good !

Stayed: August 2013, traveled as a couple
1  Thank acefaceWestYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 - 130 of 283 reviews

Reviewed 3 weeks ago via mobile
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Stayed: November 2017, traveled as a couple
Thank PKonichev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago
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Room Tip: Fantastic family rooms connected by a private corridor
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Stayed: November 2017, traveled with family
Thank mida_amorgos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
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Stayed: November 2017, traveled as a couple
Thank Ilaria V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2017 via mobile
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Stayed: November 2017, traveled as a couple
1  Thank Enricopagani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2017 via mobile
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Stayed: November 2017, traveled as a couple
Thank Lubnna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2017
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Room Tip: Diria que o nível de barulho é zero ou nenhum .
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  • Stayed: October 2017, traveled with friends
    • Sleep Quality
    • Rooms
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Thank Samuel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Relais San Lorenzo

Address: Piazza Lorenzo Mascheroni 9/A, 24129 Bergamo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Bergamo
#2 Business Hotel in Bergamo
#2 Romantic Hotel in Bergamo
#3 Family Hotel in Bergamo
Price Range: $256 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Relais San Lorenzo 5*
Number of rooms: 30
Official Description (provided by the hotel):
Following an extensive renovation, Relais San Lorenzo Hotel is now a stunning blend of the modernity with the history. With 30 cleverly conceived rooms and suites that overlook the tranquil cloisters and the neighbouring church, as well as a sensual spa, a gourmet restaurant, a bar and a terrace, this delightful hotel is a peaceful retreat set in one of Lombardy's prettiest towns. Relais San Lorenzo and Hostaria restaurant will be closed for winter holidays from the 8th to the 26th January 2017, reopening on the 27th January 2017. ... more   less 
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Also Known As:
San Lorenzo Bergamo
San Lorenzo Hotel

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