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“good standard of hotel”

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Mercure Bergamo Palazzo Dolci
Ranked #8 of 34 Hotels in Bergamo
Certificate of Excellence
Reviewed August 18, 2013 via mobile

this is hotel is a nice clean hotel in the heart if bergamo new town.
The rooms are though not large are of a good standard. The bed in particular is very good. If you get the option go for a room with a balcony for a good view!
The staff are polite and efficient.
If you visit bergamo stay here.... Only criticism is its a little difficult to find as it only has a small insconspicous entrance, look out for the flags above the revolving door to locate it...!

  • Stayed: August 2013
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Thank Shu1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 17, 2013

Mercure Bergamo is a great hotel, good, helpful and nice staff. It is very clean and calm with a great location, very close to the main restaurants, train station and only 10 min walking from "Citta Alta".I had a great time there. Unfortunately they don't have dinner.

  • Stayed: April 2013, traveled on business
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Thank anapaula_boni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2013

very convenient location - 5 min walk from the train station. and 10 min walk to Funicolare (to get to the old city CITTA ALTA). close to the street with the shops - 5 min walk.
breakfast is wonderful!!
rooms are convenient, rather spacious, bathroom is big.
staff was not very friendly, but helpful.
water did not drain properly in the shower.
safe in the room required our credit card !
we really liked the hotel!

Room Tip: very good breakfast, convenient location, nice hotel
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  • Stayed: August 2013, traveled with friends
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Thank Ilona K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

We had a slight problem with a delay in the hotel charging my credit card, which resulted in a slight increase in the cost. To make up for this they offered to upgrade us to a "Privilege" top floor room with good views, free mini bar with water and soft drinks and nice bath robes with a pod coffee maker. They offered this months before we went, but honoured their promise and upgraded all three rooms we had booked. There are tea and coffee makers, nice toiletries and hairdryers in all the rooms which saves carrying them when you are trying to keep the weight of your case down!

The Hotel has a central location, easy to access from the inexpensive airport shuttle bus and is near the main station, making trips to Milan and Lakes quite straightforward.

We booked breakfast which was good, but with a much bigger cold selection of food. The hot food was fairly limited. We certainly didn't go hungry.

All the staff were very pleasant and helped us out, recommending and booking restaurants. The staff were really friendly in the breakfast area and kept it well stocked and the tables cleared and always took the time to tell us to enjoy our day as we were leaving. This is in contrast to many hotels where the breakfast staff are harassed and as a result not very helpful.

We couldn't get the wi-fi in our rooms to work very well, there is also some building work going on nearby, but we didn't find it intrusive.

There is a good supermarket next door and a nice bar almost outside the hotel, where you can eat nice appetisers free if you buy a drink in the early evening. This "apperitivo" ( free nibbles) is available in lots of bars in the early evening. There is also a nice restaurant across the road which sells a great range of ice creams and nice food with very helpful staff.

Every second Thursday night Bergamo has a big street party, where they have DJ's playing music, tented food stalls and bars, a latin american dance studio had everyone up dancing and there was a bouncy Titanic (Yes!) for children. This was not far from the hotel and It was really fun and gave the place a real buzz..

We also liked the fact that checkout wasn't until 12 o'clock. All 6 of us would certainly go back to this hotel if returning to Bergamo.

Room Tip: I was in Room 415, this had a nice view up to the old part of the town, and a small balcony.
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  • Stayed: July 2013, traveled with friends
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Thank DumfriesTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2013 via mobile

We stayed here for a night in June at the end of our holiday. I chose it because it was near the station and cheap but I was pleasantly surprised by how nice it was. The interior is modern and clean, the rooms are spacious and comfortable with air conditioning and lovely big bathrooms. The location wss ideal, directly across from the station. It took 15-20 minutes to walk straight up the street to the funicular to the old town. It was a lovely hotel and very good value. I would definitely stay here again

  • Stayed: June 2013
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Thank Mair76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

The Mercure Palazzo Dolci is located in an excellent position in respect to downtown Bergamo. It allows you to arrive by train, bs and car very conveniently. The hotel itself is quite nice with spacious rooms. Air conditioning is definitively NOT the best as it barely worked. The windows will keep the noise outside as the surrounding roads have heavvy traffic. Price is certainly very attractive.

  • Stayed: June 2013, traveled as a couple
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Thank 3Cuori1Capanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013 via mobile

The best bit about this hotel has to be the rooms! They're all spacious but individual and all the fixtures and fittings are great quality! The hotel staff were generally good. The lady that checked us in was fantastic and gave us good restaurant recommendations. The two reception staff that checked us out were quite disorganised and unhelpful. The location is good for the station but the area isn't very attractive. However, there are some nice cafes around for a morning coffee.

  • Stayed: June 2013
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Thank flobo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Bergamo Palazzo Dolci

Address: Viale Papa Giovanni XXIII 100, 24121 Bergamo, Italy
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotel in Bergamo
#7 Luxury Hotel in Bergamo
#8 Business Hotel in Bergamo
#9 Romantic Hotel in Bergamo
Price Range: $74 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bergamo Palazzo Dolci 4*
Number of rooms: 88
Official Description (provided by the hotel):
4 star hotel offering 88 rooms equipped with all comfort. The Hotel is located in the city centre of Bergamo (40 km far from Milan) opposite the "Papa Giovanni Congress Center" and near the "Donizetti Theatre", 300 meters from the railway station. The bus station with direct services to Bergamo airport is next to hotel. The Mercure hotel features a bar and facilities for disabled people. ... more   less 
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Also Known As:
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Accor Bergamo Palazzo Dolci

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