Pleasant staff,good breakfast,good location,nice bed.
Light fitting hanging out of the ceiling in the bathroom,poor Internet.
I was asked to give a 90 Euro deposit from my Credit Card and was told (after enquiring that I would not be getting a receipt).When I came to check-out the clerk on the desk could not operate te system and I was told that her colleague world do the refund when he came in.Despite two emails to the hotel asking for confirmation of the return of my deposit I have so far not received a reply .I work for a major Corporation and my Company places personnel in this hotel.I will ensure that this no longer occurs.If necessary I will take legal action against this hotel for the return of MY money.I will check my Credit card statemnt when I return to England this week and it is in the interests of all concerned for so the un-neccessary deposit to have been credited back to me.For the record the minibar contains only water and I had to tell the Clerk that I had consumed one bottle and had three breakfasts.........
- Official Description (provided by the hotel):
- 4 star hotel offering 88 rooms equipped with all comfort. The Hotel is located in the city centre of Bergamo (40 km far from Milan) opposite the "Papa Giovanni Congress Center" and near the "Donizetti Theatre", 300 meters from the railway station. The bus station with direct services to Bergamo airport is next to hotel. The Mercure hotel features a bar and facilities for disabled people. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Bergamo Palazzo Dolci Hotel Bergamo
- Accor Bergamo Palazzo Dolci