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“Ok but out the way of the main part of the town.”

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Starhotels Cristallo Palace
Ranked #14 of 34 Hotels in Bergamo
inverness
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Ok but out the way of the main part of the town.”
3 of 5 bubbles Reviewed November 5, 2012

This hotel is no way near 4 star, is a good 3 star hotel, watch out for the taxi's to and from the airport and the city tax of 3 euro pppn. Hotel was clean no pool or fitness centre which suited me fine, breakfast was just average dont like the scrammled eggs much.

Room Tip: dont choose this hotel.
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  • Stayed October 2012, traveled as a couple
    • Value
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Thank mossiv12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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383 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
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Toronto, Canada
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed October 25, 2012

This was the first hotel we stayed at as part of a pilgrimage tour called In the Footsteps of Pope John XXII. John XXIII was born in Sotto il Monto on the outskirts of Bergamo and 20 mins form the hotel (if you can figure out the road signs). The hotel was quite nice, very clean, wonderful crisp sheets and very comfortable if smallish (European single) beds. in our room. It is in a residential neighbourhood not far from town but away from the city centre of Bergamo. If you are just ravelling through, it's a good place to stay. Great breakfast and there's a restaurant and bar at the hotel. The bar next door serves wonderful lunches at a very reasonable price. And you won't ever lose the key..it's the size of a door knob and heavier!

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank LMSantarossa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed September 23, 2012

Good location if you are flying from the airport next day. Otherwise, for a supposedly 4 star hotel it is not in the best location for the city. The rooms are a bit small, and the decor a bit tired. The reception carpet reminded me of Martin Crane's chair in the Frazier sit com. The lifts are cramped and somewhat wobbly.

Breakfast is a nice varied buffet apart from the "fruit" juice which is the (apparently for Italy) usual flavoured, sugared, coloured water concoction.

If you have a car, then avoid the hotel's garage (which cost 16 Euros) as there is a big carpark over the road which you can pay for up to 3 hours (between 9am and 7pm) or park on the road for free at night or up to two hours during the day.

If you are there for one night and feeling miserable about the end of your holiday, then I recommend the Bacco Matto restaurant on the San Giovanni Bosco - Federico Ozanan junction, 5 minutes walk from the hotel - a very meat-based, very Italian restaurant with an eight page wine list.

Don't forget that you will currently be charged an extra 3 euros per person per night city tax when you check-out - something that is now standard in Italian cities (they've obviously learnt from Ryanair).

  • Stayed September 2012, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
Thank 5teve_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed September 21, 2012

I stayed here for two night on business and it was a nice surprise . The rooms are very clean and the pillows are fantastic , big feather ones . The other big plus is a very large window almost half the wall size that opens fully for fresh air ! My idea of heaven .Its very close to the beautiful old town of Bergamo that is perched beautifully on top of a hill . You can see this spectacular view if you lean out that large open window ! Breakfast was ok , a mixture of cold and hot foods were available . I would be happy to stay here again if I found myself in this neck of the woods .

Room Tip: Ask for one of the very few rooms that have a veiw over the old city . These are also the quiet ones...
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  • Stayed September 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank floss44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aviles
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 14, 2012

Really close to Orio al Serio airport in Bergamo. Good quality, really clean and friendly staff.
Buffet breakfast was really complete, variety and nice.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Easytobook.com

Helpful?
Thank Ana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holsworthy, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed August 19, 2012

We stayed here for one night after a trip to milan to be closer to the airport as we had an early morning flight. Not the best idea as even though it is not to far from the airport it is not accessible from the hotel without hiring a taxi, you have to go all the way back into Bergamo to get the bus to the airport.

The walk from the hotel to Bergamo bus station is about 2km so a 20 minute walk and a further 2km to reach the old city.

The hotel was nice and clean the rooms were a little on the small side but a nice hotel for the price. What we did not appreciate was the surprise city tax that we had to pay on checkout even though there was no notice of this on the website we booked through which said that all hotel charges and tax were paid. The staff were very helpful and friendly. Can not comment on breakfast as we didn't have time to eat before our flight.

A good hotel in not a great location.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xxemilycxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Starhotels Cristallo Palace

Property: Starhotels Cristallo Palace
Address: Via Betty Ambiveri 35, 24126 Bergamo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#9 Luxury Hotel in Bergamo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Starhotels Cristallo Palace 4*
Number of rooms: 90
Official Description (provided by the hotel):
Starhotels Cristallo Palace enjoys a strategic location on the city's south side: we're very easy to reach from the motorway, railway station and airport Milano-Orio al Serio (BGY). We offer everything you want and need, whether you're visiting for business or pleasure; there are 90 rooms and suites, a restaurant and bar, and 7 meeting rooms seating up to 450 delegates.We provide a regular hotel shuttle service to take you to the cable car that transports you to the heights of historic Bergamo. Also, a shuttle service to Orio al Serio Airport is available on request directly to the hotel (charges apply). Go and explore the fascinating medieval alleys and ancient palazzi. ... more   less 
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Also Known As:
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

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