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“Excellent Stay!”
Review of Hotel Helios

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Hotel Helios
Reviewed November 14, 2013

We arrived early at 1:30pm and Monica did a great job of checking us in and answering any questions we had. All employees were very friendly and helpful with offering suggestions for dinner as well as activities the area offered. We had a room on the 2nd floor overlooking the beach and the big hotel pool.. Perfect room,a fantastic view of the ocean as well as a city view. The balcony was a little small but we had no problem eating breakfast on the balcony every morning! Next time I’ll book a terrace room.Overall a terrific stay...we would def. stay here again and would recommend this hotel to others! We did not rent a car during our stay and found that it was not neccesary as everything was in walking distance!

  • Stayed: September 2013, traveled with friends
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Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 - 50 of 180 reviews

Reviewed September 18, 2013

Expensive hotel (280 euros for a night) for what it is. Everything is old. the Room is tiny and it is noisy. The bathtube is half size and you have to sit in it with hardly no hot water. The terrasse has bright light on it all night. The beakfast has amost nothing for a 4 star hotel. The receptionnist does not know how to smile and forget parking if your car is bigger than a golf. By far my worst stay in Santa Margherita in a 4 stars hotel and I go twice a year. The only positive is the location if you don't mind not having much
When I look at the other reviews, I wonder if we were in the same hotel.

  • Stayed: September 2013, traveled as a couple
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Thank Tanya I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

A quiet location, but within easy reach of the center. A masterclass in how a hotel should be run. The room was elegant and stuff could not have been more charming or helpful. They have the most wonderful pool and totally free of charge for the hotel guest.
Grazie mille for a great stay!

  • Stayed: August 2013, traveled with friends
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Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

It is a small hotel with a wonderful location - not sure how many rooms - maybe 28? We were there with two other couples a month ago and everyone loved staying there. The pool area is out standing. All front desk personnel whom we had come across were kind, helpful and speaks very good English. Nice breakfast with fresh watermelon. Great Stay!

  • Stayed: July 2013, traveled with friends
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Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2013

Hotel Helios is a beautiful hotel with a terrific location! Stunning views from our room, the breakfast area, the terrace outside the lounge and pool area. The staff is professional and very
helpful! Great location from the train station as well as to walk beautiful Santa Margherita. Great restaurants and shops within easy walking distance. Guest rooms and public areas are clean and pleasant. Certainly I want to return! (no fitness center rating because I did not stop in to have a look) Fantastic swimming pool with many lounge chairs. The bathrooms are well stocked with amenities. There were three of us and we always had plenty of towels, shampoo, soap etc.

  • Stayed: July 2013, traveled with family
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Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHelios, Direttore at Hotel Helios, responded to this reviewResponded August 17, 2013

Dear Client,
thank you very much for your great review, we are so glad when our clients leave the hotel satisfied and happy, all of this help us to continue our job to make the client's stay enjoyable with us.
Many thanks from all the staff
Kindly

Emanuele Giraudini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

Their is nothing bad to say about Hotel Helios. It is clean and the staff are lovely and with a fab location you can't go wrong. Try and get a room with a sea view if you can. The bar is daylight robbery but nothing in this area is cheap.

I will stay again without question.

Stayed: July 2013, traveled as a couple
1  Thank itsfredlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

We loved this hotel and wouldn't hesitate to stay again if the budget allowed. It is well worth the extra money to stay on the seaside. The views are stunning and expansive - you look straight out to sea and see all the boats and ships coming in.

The main road is behind the hotel so rooms on this side may be noisy.

It is a boutique hotel with 20 rooms in total on three floors. The rooms on the top floor have a small balcony. The rooms one floor down on the first floor have huge balconies as big as the rooms themselves. The larger balconies even have loungers.

The rooms are a reasonable size with high stud and grandly decorated. The bed which was quite firm comprised two singles pushed together with separate duvets.The rooms have flat screen TVs and empty mini fridges but no tea or coffee maker.

A small negative was that the bathrooms are tiny and the shub (half sized bath with shower over) is so small it is difficult to stand in. Fluffy towels and a good range of toiletries were provided.

The hotel has a number of different restaurant and bar areas. We had drinks sitting on the terrace outside the bar one night. We didn't eat at the main restaurant but it looked very nice. We had a very pleasant lunch by the poolside. Hotel breakfasts were served in a room with lovely sea views - a good buffet selection - no hot items although there were hard boiled eggs. Loved the Villeroy and Boch china.

The pool was fantastic - salt water and huge with infinity edge appearing to flow into the sea. I didn't mind at all that seating was restricted. How could a boutique hotel of this size maintain a pool and gym complex like this without the financial support of the health club who have the other seats. There was even a warm jaccuzi to warm up in after your swim.

All the staff were lovely and gave us wonderful help and advice. They even allowed us a late check out as there was no one booked into our room the day we left.

Room Tip: Seaside room on first floor(not ground or second floor) for huge balcony and stunning sea view
See more room tips
  • Stayed: June 2013, traveled as a couple
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1  Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Helios

Address: Via Antonio Gramsci 6, 16038, Santa Margherita Ligure, Italy
Location: Italy > Liguria > Italian Riviera > Santa Margherita Ligure
Amenities:
Bar / Lounge Beach Restaurant Room Service Swimming Pool
Hotel Style:
#7 On the Beach Hotel in Santa Margherita Ligure
#8 Family Hotel in Santa Margherita Ligure
#11 Luxury Hotel in Santa Margherita Ligure
Price Range: $122 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Helios 4*
Number of rooms: 20
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Also Known As:
Helios Hotel Santa Margherita Ligure

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