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“It's got such potential but not 4 star”
Review of Park Hotel Suisse

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Park Hotel Suisse
Reviewed July 22, 2012

It's hard to describe this hotel. We stayed for 8 nights and were actually sad to be leaving it. On first impression we were not impressed but after the initial shock of the tired, dated decor we actually could see the valuable assets of the Art Deco period surrounded us. The staff were very friendly once we made the effort, they didn't make much effort unless it was initiated by us in the beginning. The hotel was kept very clean, daily changes of sheets and towels. Parquet flooring in the bedrooms with a lot of storage and space. Our bathroom though was not in good condition, just worn, not dirty. Our room had a large balcony with lovely sea views. Outdoor pool was sea water with diving board and slide - the depth of the pool is fantastic and wouldn't be found anywhere now. Beach towels provided in addition to room towels. A/C worked very well in bedroom. Breakfast was good with fresh fruit salad, ham, cheeses, breads, cereals, etc. Gym was good and we used it daily, parking 15e per night (bit steep), diving school attached to hotel which we didn't avail of but others did. Mostly Italians, German and Nordic guests. It's a funny little place about 70 rooms, full at the weekend and half full otherwise (July), I would stay again but if it's luxury you're after this is not the place. A little eccentric perhaps.

Room Tip: Triple room 496 - double bed and single was spacious with nice sea views from sunny balcony. Bathro...
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  • Stayed: July 2012, traveled with family
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1  Thank JPBrod1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 - 104 of 463 reviews

Reviewed July 20, 2012

A travel agency booked us in this hotel. Then I read the reviews. It is not a hell hole.
Our shower was great. The beds were comfortable. The breakfast room was
Beautiful but from the 60's and not good. If you had little kids that want a pool or you have a car,
This isn't so bad. It needs an update badly.

Room Tip: Ask for view.
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  • Stayed: July 2012, traveled with family
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1  Thank Dreamscheme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2012

We were going to cancel our reservation when we read the most recent reviews but unable to do it, so we gave it a chance. The desk staff were not friendly but answer questions when asked. They asked for our passports and left it out in an unsecured pigeon hole all three days we were there. Our room was surprisingly spacious and we were upgraded to one with a sea view. Room is very clean. Bedding is very basic. Housekeepping knocked and opened our door while we were sleeping with a do not disturb sign on doorknob. Pool is small, slide is rusty, but overall clean. The decor of the room and reception needs a serious makeover. It must not have been remodelled since it was built. I was outraged by laundry service. The cost of laundry is more expensive than the clothing itself! Washing a pair of socks is 2.6 euros! Really? I would only return here if they remodelled...including their staff.

  • Stayed: July 2012, traveled with family
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3  Thank Malamya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

Overpriced, very old, air conditioning broken in BOTH of our rooms, Lucia and others at front desk extremely rude. Pool is salt water and very dirty. Hotel is very old and outdated. Especially bad for kids. Terrible all around, can't believe I paid 250 euro per night/per room at this dump.

  • Stayed: July 2012
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3  Thank P B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2012

Great location and lovely sea views. However, it also had the most rude, unhelpful reception staff we have ever encountered. In addition, breakfast times was supposed to be until 10.30, on 2 occasions when we came for breakfast at 10.15, much of the food had been put away and it was not taken out again. No evidence of any manager/manageress around to whom we could complain. We will never stay again or recommend the hotel.

  • Stayed: June 2012, traveled as a couple
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3  Thank Bernie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2012 via mobile

This hotel would have been 4 star when built in the 1950's. Rooms haven't been touched since then.
Clean and great view from our room.
Hot water sometimes very hot (with no cold available) or cold (with no hot avail) and a shower curtain that was trying to attack you.
Wireless Internet only available in lobby and need a new password each time you want to use (their system for providing this password didn't work for 50% of our stay)
Friendly enough staff but no tourist info avail.
Santa Margehita a beautiful location to visit but will never stay or recommend the hotel again.

  • Stayed: May 2012
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4  Thank MelD05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2012

Originally booked and suggested to friends and relatives for its supposed quietness (12 rooms+) all wedding guests. Does not deserve 4 stars rating. Experienced great confusion with reception with similar guest surnames but different (provided) initials. This had to be asked to be rectified several times. Several guests experienced after midnight loud noise which was only rectified after direct and personal interventions of three guests.

Room Tip: In this time of crisis, this "4 stars" hotel offers "family" Rooms on 3rd floor...
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  • Stayed: April 2012, traveled with friends
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1  Thank MaGr19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel Suisse

Address: Via Favale 31, 16038, Santa Margherita Ligure, Italy
Location: Italy > Liguria > Italian Riviera > Santa Margherita Ligure
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#12 Luxury Hotel in Santa Margherita Ligure
Price Range: $154 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Suisse 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Park Hotel Santa Margherita Ligure

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