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Lido Palace Hotel
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Reviews (446)
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All reviewssplit levelopposite the beachsitting roomtrain stationsteps leadingcinque terremobility issueshotel parkingbedroom and bathroomaverage hotelthe hotel staffpublic beachpeople watchingsea viewlower levelsmall balconiesitalian riviera
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Reviewed June 30, 2012

We stayed at the Lido for 4 nights in a balcony room with views over the beach. The hotels position is wonderful , right in the centre of this delightful coastal town. The staff were helpful & friendly, the rooms clean & spacious. The bus stop is right out the front of the hotel & the train station only a 10 minute walk. There are restaurants & shops right on the hotels doorstep. Breakfast was a typical continental style breakfast, nothing fabulous but enough to satisfy. I thoroughly recommend the Lido Palace.

Room Tip: A room with a balcony is a must.
  • Stayed: September 2011, traveled as a couple
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Thank 54dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbaratt, Responsabile relazioni con la clientela at Lido Palace Hotel, responded to this reviewResponded February 20, 2013
Google Translation

Gentile Cliente,
La ringraziamo per aver soggiornato presso la nostra struttura e per aver lasciata la recensione su Tripadvisor. Per noi i giudizi dei ns. Clienti, sono estremamente importanti. Conoscere la Vostra opinione ed i Vostri suggerimenti ci consente di poter andare incontro alle Vostre esigenze e ci aiuta a migliorarci. E' con piacere che Le comunico che stà continuando il processo di ammodernamento della struttura e che già dalla prossima riapertura al pubblico, prevista per il giorno 28 Marzo 2013, ci saranno novità sia concernenti gli arredi delle camere che gli spazi comuni. per quanto concerne il ns. garage a 100 metri dalla struttura, possiamo dire che è custodito di giorno e chiuso di notte ( previa comunicazione il Cliente puo' ritirare la vettura anche al di fuori degli orari di servizio ) ha tariffe che variano a seconda del periodo stagionale. Il servizio è su richiesta compatibilmente con la disponibilità posti auto. Qualora fossimo al completo facciamo sempre il possibile per aiutare il Cliente a trovare posto presso altri garages, facendo solamente da tramite ( telefoniamo, chiediamo la disponibilità ed il prezzo e riferiamo al Cliente ). Consigliamo, specie d'estate, di non utilizzare la macchina ma di servirsi dei mezzi pubblici ( bus, battelli, taxi ) in quanto nella nostra zona le strade sono strette e trafficate ed una volta giunti a destinazione non è detto si riesca facilmente a trovare parcheggio.
Restiamo a Sua gentile disposizione ed in attesa di poterla nuovamente accogliere quale gradito Cliente al Lido Palace Hotel porgiamo,
Cordiali saluti
Giovanni Barattini

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2012

We stayed 5 nights at Lido Palace in June 2012 at sea view room with balcony..
The view of the room was great ; the place of the hotel is perfect , it is in the center of Santa Margharita Ligurie, next to the beach , bars and shopping places..Rooms are clean ..
The staff is nice.
Only thing what i didnt like at this hotel was the breakfast but its not so important you find someting to eat..
We arrived to Santa Margharita by train , and than took a taxi to the hotel ..We realized that its only 5 minutes walk from the train station..Do not take a taxi if you will stay at this hotel , by the way it has also private car parking place.

  • Stayed: June 2012, traveled as a couple
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Thank Zeyno77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2012

Super great location, nice people, big rooms with lots of living area and I loved the balcony looking over the main strip, beach and with an ocean view!! I highly recommend this place, especially for a family. We had 2 teens, and each day they would make the foldout bed for them (very comfortable) and then turn it back into a lovely couch sitting area while we went to breakfast.
And, I should mention that breakfast was delicious with great Cappuccinos!

Room Tip: I loved having a balcony. No swimming pool, but Trip Advisor site has no N/A option
  • Stayed: June 2012, traveled with family
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1  Thank Roxie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbaratt, Responsabile relazioni con la clientela at Lido Palace Hotel, responded to this reviewResponded February 12, 2013
Google Translation

Gentile Cliente,
grazie per aver soggiornato al Lido Palace Hotel di Santa Margherita Ligure e per aver lasciata una recensione su Trip Advisor.
Restiamo a gentile disposizione ed in attesa di poterla nuovamente accogliere presso il ns. hotel, ringraziamo e porgiamo,
Cordiali saluti
Giovanni Barattini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2012

Location is perfect, close to Bus, ferry to Portofino and train station. Breakfast was good.
But that is it, not a 4 star because the beds were very uncomfortable. The matterras was very thin and the springs were very noisy. My teenagers had the sofabed and they complained that their back was sore in the morning, they too had a very thin foam base.

Paid Euro 200 per night expected more...Disappointed, have stayed in better 3 star and cheaper.

  • Stayed: April 2012, traveled with family
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1  Thank AntonellaP67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gbaratt, Responsabile relazioni con la clientela at Lido Palace Hotel, responded to this reviewResponded February 12, 2013
Google Translation

Gentile Cliente,
grazie per aver soggiornato al Lido Palace Hotel di Santa Margherita Ligure e per aver lasciata una recensione su Trip Advisor.
Ci spiace che il Suo soggiorno non sia stato del tutto soddisfacente. Desideriamo informarla che già dalla prossima apertura, 28 Marzo 2013, aumenteranno le camere i cui arredi sono stati cambiati.
Restiamo a Sua gentile disposizione per qualsiasi ulteriore domanda e/o delucidazione dovessero necessitarle e porgiamo,
Cordiali saluti
Giovanni Barattini

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2011

There have been several reviews that are challenging the Lido Palace’s claim to be a four-star hotel, either conveniently forgetting (or maybe not even knowing) that the number of stars awarded an establishment refers to the level of amenities provided by a hotel as determined by a single organization, be it Fodor’s, AAA, or whomever it may be. The art-deco era Lido Palace may not be “Manhattan elegant” as travelers may expect, suffering instead the same slightly weather-beaten appearance as any other beach-front hotel and sacrificing complete hotel renovations in favor of keeping their establishment full and profitable. No doubt at some point the ownership will be faced with another complete renovation, but this property is far from requiring it at this point. In fact, given the climate and sheer number of people descending upon this area during high season I’d say all the public spaces are in remarkably good condition, inside and out.

The Lido Palace earns its 4-star appellation honestly, providing stunning views of the harbor and Mediterranean Sea, a fitness facility, restaurant, lounge, and conference facilities. Make no mistake though – this hotel is here to service tourism. Despite the well-groomed outer appearance of the hotel, restaurant, and bar I did indeed find the rooms to be somewhat worn, and the configuration is definitely weird, if not downright bizarre. From the hallway one must descend a narrow flight of about six or eight stairs to a narrow landing to the room entrance. Once the door is open you must descend another couple of steps to the main room containing the bed, bureau, and tables. Access to the closet and bathroom is down another small flight of stairs – four or five – to a slightly lower-standard bathroom on one side and the closet on the other. As advertised though – once you throw open the balcony doors and step outside you realize that the view is the main selling point of the room.

Check in was quick and easy, but be warned that the smallish lobby area can quickly become cluttered with suitcases and other obstacles late in the afternoon or during check-out. There is no parking at the property, and if you have a vehicle you have two choices – find a place on the street and ensure you have paid for your spot during the “fee hours”, or park in an enclosed garage just up the street for a nominal fee. I can’t recall the exact amount but it was under twenty Euros per day. During low season parking on the street may be a viable option (although we did choose to park in the garage), but during high season street parking would be a nightmare.

The only meal we had in the hotel was breakfast, which served a wide variety of pastries, breads, rolls, cold cuts, hot scrambled eggs, and beverages. The food was not spectacular, but it was tasty and completely adequate. The “American-style” bar was very comfortable and well-appointed.

Choosing a hotel without seeing in person can be difficult. Reviews are inherently subjective, hotels will naturally highlight their best selling points on line, and prices, especially in this area, can be very high. We chose the Lido Palace for a couple of reasons. The price was a good balance between economics and hotel amenities, and the location cannot be beat, although the same can be said for all the hotels along the beach in Santa Margherita Ligure. This is the perfect location from which to explore the Italian Riviera from Portofino just up the coast all the way to the Cinque Terre. Portofino is a short drive (or cab ride) away, and the hotel is walking distance from the train station, where you can catch a train down to the Cinque Terre.

To summarize, if you’re looking to lounge away the day in a modern, elegant room then this is probably not the property for you. If you’re looking for a stylish, amenity-laden hotel that’s easier on the budget than most hotels in the area, and from which you can base your explorations of the region then the Lido Palace fits the bill perfectly.

Room Tip: Every room has a beach view. Less-mobile travelers may have challenges navigating luggage up and down the stairs so enlist the services of the bellhop.
  • Stayed: October 2011, traveled as a couple
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6  Thank Doug_Bowles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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