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“Excellent place to stay in Santa Margherita”
Review of Hotel Continental

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Hotel Continental
Certificate of Excellence
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent place to stay in Santa Margherita”
Reviewed September 6, 2013

We had a garden room which was a good size and had a large balcony. The room was excellent and had great views over the bay.
The grounds are large, well maintained and wherever you are you have a lovely view of the town and bay.
There is no swimming pool but the beach area is perfect for sunbathing and having a dip in the sea - this is the highlight of the hotel but slightly let down by the cost of the sunbeds (32 euros for two) and the fact that a large number of the best positioned beds were reserved for 'regular customers who come back each year' (fine but most of them were never used while we were there). This is the only reason for not rating it 5.
Having said that if we returned to Santa Margherita we would definitely consider booking the hotel.

Room Tip: Choose a garden room, well worth the extra.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paulawayonholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciana C, Proprietario at Hotel Continental, responded to this review, September 18, 2013
Dear Guest,
I thank you for your pointing out many of our assets here at the Hotel Continental. The gorgeous location is one of them but the one we are the most proud of is our high standard of services.
Our daily main concern is to look after our Guests offering them our undivided attention.
I was sorry to read that you had an issue with the cost of the sunbeds at the beach.
I really hope that the issue you had did not affect the quality of your stay and I hope we have the pleasure of welcoming you back to the hotel.
Thanks againg for your review, we are very proud about your words.
We hope to welcome you back to the Continental soon.
Yours sincerely,
CIANA, C. Owner
Prop. Fam. Ciana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (130)
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English first
London, United Kingdom
Level Contributor
82 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed August 26, 2013 via mobile

We stayed here for 3 nights and overall its nice but expensive for what it is..so is the whole of the area to be fair..

The views are amazing and the gardens are gorgeous..rooms on the other hand are a little tired and our bathroom was even tireder! My sister had a room with a nicely refurbished bathroom, so make sure you ask for one of those..they are tastefully done but don't expect luxury..

The beds and pillows are hard.. Be warned if you prefer the softer approach to sleeping..

The sea area is lovely with excellent.service and a pleasant tidle pool..

Breakfast in the terrace is lovely.. Proseco and.a full buffet overlooking the ocean and the town a great way to start the day!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miak008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciana C, Proprietario at Hotel Continental, responded to this review, September 13, 2013
Dear Ms Maria,
We appreciate your taking the time to share the details of your stay on Tripadvisor!
We do sincerely apologize that your sleeping experience was not favorable to you and we apologize for the discomfort. Regarding your room and the bathroom we are glad to inform you that we are in the process of modernizing our facilities and accommodation, having already completed several floors.
I am extremely proud of our team for making you feel welcomed and am extremely grateful for your positive comment of the buffet breakfast.
We hope to welcome you back to the Continental soon!
Yours sincerely,
CIANA, C. Owner
Prop. Fam. Ciana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 25, 2013

My husband and his family have been coming to the Hotel Continental for over 10 years, and each time we travel to Italy (typically about every other year; lately, each year) we stay here. We have always had an incredible experience: wonderful service from attentive staff, and never any problems. I absolutely love this grand hotel and its views of the Mediterranean. What's not to love about sitting on their deck having a drink and watching all the boats? We've been coming here long enough to see the renovations and love what has been done to the rooms. Overall, as always, a great time. Thank you! See you very soon! :)

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJisthenewAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciana C, Proprietario at Hotel Continental, responded to this review, September 13, 2013
Dear Guest,
We thank you for your pointing out many of our assets here at the Continental on Tripadvisor!
In a few words all the future readers can find the essence of our Hotel.
Our daily main concern is to look after our Guests offering them our undivided attention.
Thanks again for this review, we are very proud about your words!
We look forward to the pleasure of welcoming you back very soon on your next travels to Santa Margherita Ligure!
Sincerely,
Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana
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Yerevan, Armenia
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 24, 2013

I spent my last four summer vacations in Cote D'Azur, so decided to check this time Italian Riviera. Santa Margherita is best option for family vacation and Continental is definitely the best option in Santa Margherita. This is really a belle epoque property, with magnificent gardens, own beach and an excellent service. Rooms are a little outdated, but this is everywhere in old time fashionable seafront resorts in France and Italy. The hotel has very convenient and inexpensive valet parking for guests and has short walking distance to promenade, with all it's restaurants and bars.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gagik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciana C, Proprietario at Hotel Continental, responded to this review, August 28, 2013
Dear Guest,
I will begin with your words ‘Continental is definitely the best option in Santa Margherita’. This is what a hotel owner wants to hear every time. Thank you for the your kind words left on Tripadvisor!

I also thank you for the very useful remarks about our parking for Guests that you have defined as ‘inexpensive’. I am using your words, if I may, just to dissipate some of the guest’s concerns about the cost of the private parking and garage when they book.

We cannot wait to welcome you back for another “Nice Experience”. Many thanks and kind regards.

Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 22, 2013

The hotel is in an absolutely stunning location with gorgeous outdoor and ocean front areas – views are amazing. It was a real pleasure having breakfast on a terrace and admire views of Santa Margherita.

However, the hotel itself is only ok. The rooms are very small, décor is quite dated, the bathroom was tiny – anyone seriously overweight is likely to get stuck in a bath trying to get out of a shower!

Breakfast was ok, service at the reception and in the restaurant was v. good but one has to wait ages to get served in a bar.

If you don’t mind the tiny rooms, I’d still recommend the hotel as I think the location is perfect. We went out to dinner a couple of times in town and I think it would have been v. noisy to stay in a hotel which is right in the center. However, this hotel is quiet, yet only a few minutes’ walk from the center.

Room Tip: Rooms facing the road are noisy so you'd need earplugs or to close the windows.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MargaretBuj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciana C, Proprietario at Hotel Continental, responded to this review, September 3, 2013
Dear Ms Margaret,
Thank you for the review of your recent stay with us in Santa Margherita and I am pleased that you enjoyed your time with us!
As you point out the hotel has a great location only a few minutes walk from the center.
In regards to the rooms, like we said few times in past, we have also spacious rooms most of them completely renovated. I am sorry to hear that you did not feel comfortable in our bathroom!
We will make sure next time to book you for one of our biggest rooms so you can enjoy thoroughly all the room facilities.
It is also great to see that both the Reception and Restaurant Team stood out during your stay and I hope it won't be too long before we have the opportunity to welcome you once again.
Kindest regards.
Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groton, Massachusetts
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 20, 2013

Initially, I was very worried about our stay in the Italian Riviera. We had hotel reservations in Protofino but decided to cancel last minute because of the the lack of parking "in town". We rebooked at this hotel and were quite nervous it would not be up to our standards. What a wonderful surprise!!!!! This place was great. Although it's furniture and decor was a bit dated, the room accommodations were clean and spacious. We really enjoyed being such a short walk to town and loved the swimming area. We were truly surprised!!!!!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chizandpidge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciana C, Proprietario at Hotel Continental, responded to this review, August 28, 2013
Dear Guest,
Thank you very much for taking the effort to send your review about your stay at the Hotel Continental. Your feedback is very important to us!
We are really happy that you enjoyed all aspects of your stay.
If you are planning any future visits to the area and need any help with reservations or have any special requests please feel free to contact me or my Reception Team and we will be more than happy to help.
Kindest regards.
Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
1 review
Reviewed August 19, 2013

If there is a Place on Earth, Where you can fully relax and just live for the Moment it's defenitely the amazing Hotel Continental in Santa Margherita !!!! Excellent Food and Fantastic Service!!!!
My Family and I are coming to the Continental every Single Year For Many years now!!! It's always a whole New Adventure Full of Joy! It's located directly at the Beach and is sorounded by a gorgeous Garden which is always in best condition. After a delightful swim in the beautiful Sea, you can enjoy a delicious meal at the Beach Restaurant just a few seconds away from the Beach!
For an exciting evening in the City you just have to Walk a couple of Minutes ...
It's just Perfect! :-)

Das Hotel Continental ist das einzige Hotel das direkten meerzugang hat! Sie flanieren durch einen fantastisch gepflegten Garten zu einer herrlichen Bucht .. Sauberes klares Wasser, Super Service am Strand . Ein grandioser Lunch im Beach Restaurant.. Das Hotel ist sehr gut gepflegt, sehr saubere Zimmer, die meisten neu renoviert. Auf einer herrlichen terasse ( in die wunderbare Bucht von Santa margherita ausgerichtet), können Sie bis 10.30 Uhr frühstücken. Am Abend wird dort das Dinner serviert- der Koch ist Spitzenklasse!! Die Crew an der Rezeption, Strand und im restaurant ist hochprofesionell und sehr sehr freundlich!!
Sehr empfehlenswert !!!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciana C, Proprietario at Hotel Continental, responded to this review, August 22, 2013
Google Translation
Sehr geehrte Fraulein Laura B,
Für Ihren ausführlichen und lobenden Kommentar auf Tripadvisor danke ich Ihnen herzlich!!
Ihre netten Worte bestätigen das ständige Bemühen aller Mitarbeiter, es unseren Gästen so gut wie möglich gehen zu lassen. Ein solches Lob ist die schönste Belohnung für uns!
Solche netten Einträge wie Ihre bereiten uns große Freude. Ein schöneres Kompliment kann uns ein Gast gar nicht machen!
Herzliche Grüße aus Santa Margherita Ligure!
Gerne begrüßen wir Sie bald wieder und hoffen, auch dann Ihre Erwartungen zu erfüllen.
CIANA, C. Owner
Hotel Continental
Prop. Fam. CIANA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Continental

Property: Hotel Continental
Address: Via Pagana 8, 16038, Santa Margherita Ligure, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Santa Margherita Ligure
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Santa Margherita Ligure
#4 Luxury Hotel in Santa Margherita Ligure
#7 Family Hotel in Santa Margherita Ligure
#7 Romantic Hotel in Santa Margherita Ligure
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Continental 4*
Number of rooms: 69
Reservation Options:
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Also Known As:
Continental Hotel Santa Margherita Ligure
Continental Santa Margherita Ligure

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