We had the pleasure of staying at the Excelsior Palace for 3 nights in mid-April. We were so warmly greeted upon our arrival by Camilla and shown to our beautiful rooms. The view from our balcony took my breath away - north towards Portofino, south across the marina and on toward Cinque Terre. This hotel is so professionally managed - service was impeccable from top to bottom. The rooms are very well-maintained and extremely comfortable. Bathrooms are beautiful and supplied with top notch toiletries and robes. The breakfast buffet was sumptuous. The facilities at the hotel are also excellent. The pool area is just lovely. Although we did not enjoy the best weather, I can only imagine how idyllic is is to be there or on the hotel's terrace on a warm, sunny day.
Angelo, the head concierge, is quite possibly the best and most professional concierge I've ever met. He was a wealth of knowledge about touring and dining possibilities.
About the only thing I would do to improve this hotel is to find a way to have an elevator at street level up to the hotel......it's not an easy walk up those stairs. But that's just me with my post-surgical knee complaining. It probably doesn't bother most people.
Rapallo makes a nice place to base yourself for a visit to this area. A 15 minute drive brings you to Santa Margherita and Portofino. The train gets you easily to Riomaggiore to start the north-bound hike of Cinque Terre. After visiting all 5 of these towns, we decided that, although charming, it would be too isolated in any of those (with the possible exception of Monterosso) for a stay of 3 or 4 nights.
This hotel enjoys the most ideal location in town - close enough to walk to the center, restaurants, and rail station, but situated in the perfect spot to take advantage of the incredible views. What makes it really special is the warm and professional service. We look forward to a return visit some day.
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- Also Known As:
- Hotel Excelsior Palace