Stayed for the 2nd time at this hotel, now with a new brand.
I guess we were unlucky this time
Booked a junior suite to get somethibg special, supposedly with a terrace acc to the hotel's own website, which is an outright lie, since several junior suitrs are without terrace. Ours did not have a terrace and looks more like a small normal room (room 10) for the price of 540 eur per night (lowest floor, facing street, no view whatsoever). Shower curtains suffered from widespread m o u l d (which was pointed out, but no action), not something I expect from a hotel of this status.
Another unfortunate - I booked via slh.com, where the deal was additional "fruit basket, fresh flowers in bedroom and bathroom", which upon arrival apparently was an "old description from last year" and did not apply anymore. First night they managed to get us some apples and an orange at least :). I would expected the hotel to provide these simple things and themselves sort it out with SLH but no.
The beach is 50 eur, but there are options for 30 eur just next to it, absolutely perfect ones.
Staff were very nice throughout but I expected some compensation or at least some action after our smaller ordeals. Room 10 must be the worst junior suite in the hotel. Enquire in detail what room you are getting before you go here and make sure tonrefuse room 10 at least..
- Official Description (provided by the hotel):
- Style, liguria architecture and elegance are the key features of Eight Hotel Portofino, a wonderful example of the perfect combination of ancient tradition, modern technology and quality of service offered to our guests. Located just a few steps away from the world-wide famous “piazzetta”, the hotel offer its guests 18 uncommonly elegant and refined rooms. ... more less
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- Also Known As:
- 8 Hotel Portofino
- San Giorgio Portofino
- Hotel San Giorgio
- San Giorgio Hotel