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“All excellent”

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Hotel Piccolo Portofino
Ranked #2 of 5 Hotels in Portofino
Certificate of Excellence
Reviewed September 9, 2012

This is my second review on Domina Home, as I have returned again this summer and found the same relaxing and so friendly athmosphere. This time me and my friend had a superiour room with a sea view and the biggest bed I have ever seen in a hotel. Perfectly clean and maintained. The private beach was a bit crowded as we went in very high season, but in the morning there were only few people and to start your day with a swim in the sea felt so good. Lunch served at the beach was great. Staff always super helpful.
I read some of the previous reviews about the prices and have to say that if you have a tight budget, better don't go to Portofino at all.This hotel is actually cheap (especially the food) compared to the other places to stay and eat in this village and is the only one with a beach.

  • Stayed: August 2012, traveled with friends
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1  Thank Sunflowera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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282 - 288 of 697 reviews

Reviewed September 2, 2012

We spent three days at the Domino Home Piccolo and this was a "nice" experience.  On arrival we parked our huge X5 in the tiny space just past the hotel and were quickly acknowledge by a dark haired gentleman in his early fifties.   "Can I help you?"  He scowled in a serious and intimidating fashion. As though we should not have been there.
Fortunately we had our paperwork prepared which he took and then offered to remove our cases and immediately park our car in the towns multi story car park.  The reason for mentioning this is that after a four hour drive from Lake Como we were not completely organised and to lose the car without gathering all personal effects you  require could be a tad awkward. We suggest you  stop about 5km  before arriving at the hotel, because the roads become very narrow and challenging with limited stopping places. This will allow you to prepare yourself for a very swift Hand over and reduce the associated stress. Have your pass ports available too.  You may want to grab some bottles of water as well. It will soon become obvious why. 

The hotel parking is cheaper than the price individuals pay. €18 v €21 per day and the hotel staff are used to parking there in their own allocated spaces
The hotel is just as the images portray it on their website, perfect location just away from the hub-bub of stunning Portofino but an easy, pleasant and safe walk away.  It's beautiful little cove just across the road with crystal clear sea water warm enough in August just to step straight into without a grimace.  Our room had two windows on the second floor overlooking the sea and the cove which the view extends to the natural harbour entrance.  There is a host of activity here to observe with fishing boats, sailing craft and of course the luxurious super yachts which appear to change daily 
The room was comfortable, bed a bit firm for me and a feather topper would have been a nice addition.  But it was only for three nights. But on that point I would have to score down as it did not meet my expectation of "luxury"  the bed had a cover over the sheet, not a duvet more of a bed spread. There were a few marks on this.  I could not see a supply of these on the chamber maids trolly so if they are unchanged between guests this would be disappointing.

We asked reception, using the room telephone,  if there was an information book available. The Manager advised us the hotel did not give one as they preferred to communicate with the guests. Then curtly ended the conversation by hanging  up. 

Reading lamps were non directional and fixed in a position  I found it difficult to read. 
The flooring is a type of woven vinyl, flat, quite attractive but not carpet. So not luxury either, Very small LG tv by the bedside difficult to see from the sofa.  There is a mini bar but no tea or coffee making facilities. We do enjoy a cup of PG decaffeinated tea. Which room service can not provide.   The rooms have a safe in the wardrobe which is quite simple to set. However, both ours and our travelling companions in another room experienced being unable to open them with our possessions inside them.   The disturbing part of this was that within five minutes of explaining our plight to reception a chap we had not seen before  arrived at our door and  tapped in a few numbers he had memorised and the door sprang open in less than 5 seconds  Mmmm. Safe??? 

Bathroom No bathrobes or bath for that but good size shower, not a lot of room to put anything by the hand basin. But the black marble made it look nice .

The sofa showed signs of wear as did the cushions which is sad as they looked fairly new, so a question about the quality must be asked.  

Breakfast was included and was taken on the ground floor in their restaurant.  This was very good as were the staff who served it.

There is a laptop in the reading room adjacent to reception guests can use. We used it to print our airline boarding cards by emailing them tom the hotels email address as no printer is attached.  There was good wifi in the rooms with  sufficient bandwidth  to watch YouTube 

All in all the hotel was ok, with good Air Con,   We could not see  a bar, i would class is a 3 Star, front desk staff in the main helpful but lacking that good old fashioned charming friendly hospitality.   The Manager, whilst uber efficient,  was not seen to smile once! Perhaps he had his own problems. But in my company my staff have to smile sincerely at all our clients and leave any personal  problems they might have.... outside the door.  I think his demeanour to some degree percolates over his staff. 

Room Tip: Choose a Seaview but first decide if the premium is worth it.
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  • Stayed: August 2012, traveled as a couple
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4  Thank Fulfilled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2012

We had planned to stay a week at Domina but curtailed our stay to 2 nights. Hotel is very expensive for what you get and of course all you are really paying for is the fact that it is in Portofino. Room had a sea view, no balcony and was on small side at Euros 400 per night! Air con rattled and shower cubicle leaked. We went down the coast to Rappallo and paid half the price for a 4 star hotel and got a junior suite, x2 balconies and opposite the beach. 4* treatment, bed turned down and chocolate on pillow and shutters rolled down. Domina could learn a lesson from less pretentious hotels.

  • Stayed: August 2012, traveled as a couple
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2  Thank lorna h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

This was our third stop on our family vacation. The hotel is very nice. The rooms were small, and the TV was a computer screen. We learned rather quickly that Portofino is very expensive. The hotel was not cheap either. The restaurants at the Marina were all overpriced. The staff was very helpful, and eager to please, from the front desk, to the waiters in their restaurant. Breakfast was fine.

  • Stayed: July 2012, traveled with family
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3  Thank canuck64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2012

We were very plesently surprised when we arrived at the hotel, how nice and helpful everybody was. Very often you will find in Italy, that the staff has an attitude, which was not the case at all. The room with a seperate small room for our son was clean and we enjoyed the modern minimalism. The bathroom was a little small but nice. The view of the harbour was very beautiful and we also enjoyed our daily swim in the cristal clear water. The breakfast was ok, the two things which bothered us the most, were that if you arrived around 9.00am some of the items were already gone and the fact, that they served single wrapped processed cheese (in a country which is famous for its nice selection of cheese) was not aceptable for a hotel like that. We very much enjoyed the location and walked every evening to the village for dinner which is less than 10 minutes away from the hotel.

  • Stayed: July 2012, traveled with family
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2  Thank Beatrice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

We arrived at Portofino around 12:30 and took a taxi for the short trip uphill ($30 for a 4 min drive). The hotel lobby is very modern and minimalist. The staff was amiable. The bedroom and its bathroom were all white, pretty, clean and European size. Our amazing view was to the beach/sea cove and the beautiful sailboats anchored close by. The beach area is across the street from the lobby and full of chaise lounges. And their clear, green/blue beach is absolutely beautiful. A 10 minute walk downhill and you are at the old square/port, where all the restaurants and shops are located. My best friend and I walked there at night and its very safe. Look for flyers announcing their free, outdoor symphony concerts. They are great! The hotel's breakfast was satisfying and their beach kiosk, where they serve lunch fare, is ok.

  • Stayed: September 2011, traveled with friends
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2  Thank Traveler-70005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

My wife and I recently returned from a July stay at Domina Home. We were hoping for a 4 star hotel, but experienced less. Our main issue is that the hotel charges as if it's an upscale luxury hotel and it's not - far from it. Although it has amazing views of the harbor and a great location to explore Portofino, deferred maintenance was excessive and too much of the hotel felt cheap. In particular:

- Corners in the hallways and rooms were banged up and need repair and repainting.
- The carpets, while clean, are made of a woven plastic material that sticks to your feet.
- The television was a cheap LG model that is smaller than my laptop monitor.
- Some of the furniture on property is from Ikea.
- Art on the wall are low cost stock photos printed on canvas.
- The front desk staff are adequate, but won't go out of their way for you. Don't expect too much help in booking a tour or restaurant recommendation.
- Bathrooms are small in many rooms.
- Beds are hard as rocks and have loud springs.
- The bed cover is the type that you aren't sure if it's washed daily or not. Because it's not a sheet cover, I can only assume it's not, which is gross.

Now I understand that this area of Italy provides a very competitive market for hotels to charge high rates, but regardless, when one is spending $350 EUR/night and the hotel is sold out all summer long, I know there is the budget to fix some of these things. Domina is an aging 2-3 star mid-class hotel with 5 star views that allow them to keep the rates up. Had I known this going in, I would likely have enjoyed my stay more, but then again, knowing this, I likely would have either splurged for the Spendido or stayed out of the area.

Room Tip: Top floors facing the water. Lower front rooms have road noise and blocked views. Back side rooms ha...
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  • Stayed: July 2012, traveled as a couple
    • Value
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1  Thank rechdxs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Piccolo Portofino

Address: Via Duca Degli Abruzzi 31, 16034 Portofino, Italy
Location: Italy > Liguria > Italian Riviera > Portofino
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Portofino
Price Range: $119 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Piccolo Portofino 4*
Number of rooms: 22
Official Description (provided by the hotel):
Hotel Piccolo Portofino is located in a privileged position, set on the slopes that characterize this exclusive stretch of the Ligurian coast overlooking the Gulf of Tigullio. During the sixties this location became very famous thanks to the protagonists of the star system, the nobles and aristocrats began to populate this fascinating locality to enjoy its exclusive parties and its fantastic scenery. The town of Portofino has remained unchanged all over the times, beautiful to live and to see as well. Hotel Piccolo Portofino, surrounded by the typical luxuriant vegetation of the Liguria Riviera, among the crystal clear water of Portofino and the blue sky, is a piece of art of the reception, unique of its kind. A hidden jewel, that has to be searched end discovered. Obtained from a refined period villa, today it is a boutique hotel, and from its generous terraces a breathtaking view onto this exclusive stretch of coast can be enjoyed. Inside, the contemporary design plays on strong contrasts, with combinations of marbles in white and black, and red velvets, crystals and soft fabrics. The set offers sensations of a refined, exclusive equilibrium and a romantic intimacy. Feelings that find their highest expression in the only 23 rooms of the hotel. Here, among all the comforts suited to the modern traveler, the contrasts are reduced, giving way to the softness of pastel tones, the whiteness of beds and enveloping pillows, to the transparency of the curtains behind which the gaze is lost onto the renowned beauty of this location to emphasize the stunning surrounding landscape A superb touch of exclusivity is added since this year to the range of services which Hotel Portofino is proud to dedicate to its guests. Just five minutes from the Hotel there is the legendary Piazzetta of Portofino, for a walk, a coffee or for a moment of pure relax . Or for shopping in the renowned brand stores ... more   less 
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Also Known As:
Domina Home Piccolo Hotel Portofino
Domina Hotel Piccolo
Domina Hotel Portofino

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