When we booked this hotel, we did not expect much. Just a comfortable clean room and location that is close to the station. When we arrived we were pleasantly surprised. The overall ambience was pleasant, but the customer service was rather surprising. They went above and beyond what was reasonable. On our return late in the evening the receptionist advised us that post office had called the hotel to advise that they will not be able send the parcel that we checked in in the morning as they did not charge the correct amount. The hotel had sent one of their staff to go to the post office and make additional payment on our behalf. I would have been extremely grateful for the message alone, but what they did was beyond expectation. Extremely helpful with information for our onward journey.
Comfortable and pleasant hotel in which to stay. Spacious room and good breakfast. Highly recommend