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“Great Service from Laura” 3 of 5 stars
Review of Hotel Birillo

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Hotel Birillo
Ranked #3 of 22 Hotels in La Spezia
Certificate of Excellence
San Francisco, California
2 reviews
“Great Service from Laura”
3 of 5 stars Reviewed October 22, 2012

We stayed at Hotel Birillo before driving into Cinque Terre. While the hotel was not impressive the front desk help, Laura, made the night well worth it. Laura was so accommodating in helping us plan our future reservations in Cinque Terre getting on the phone and speaking Italian with the hotels. She also informed us of the driving & parking situation - otherwise we would have easily received a parking ticket. Breakfast was great and she made sure we had our latte's. Everyone was happy with her and wanted to box her up and send her home to the US. The hotel needs a remodel. Our room was old and not inviting with an odd lay-out (narrow bathroom) BUT it was clean. Basically Hotel Brillo and La Spezia is a one day/night on your way to Cinque Terre..

  • Stayed September 2012, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Preich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this review, November 2, 2012
Hello!!!
Very nice to hear from you..how are you and your father?
No problem, if you're going to come back here, the situation will be better, we'll be back to work for the renovation very soon.
Maybe one day we will come to the US
Bye
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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493 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
London, United Kingdom
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed September 25, 2012

Myself and somefriends stayed here after completing the cinque terre walk. Staff were lovely but the hotel was very basic, fine for a night though. The breakfast was surprisingly good as i wasnt expecting much, they have a cute little outdoor area and serve nice coffees. La Spezia itself we did not enjoy, everything closes quite early and there is literally nothing to do. Also a lot of youths just sort of hanging around town give it a bit of a dark feel. Knowing what i know now, i would either recommend doing the walk starting in la spezia end or making the effort to take the 20min bus ride to porto venere which is absolutely stunning with lovely beachside hotels restaurants and shops and a castle to explore. Personally i thought vernazza the best of the five towns as the overnight pick - most lively and a really cute terrase rrstaurant by the water.

  • Stayed September 2012
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Grish068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this review, October 10, 2012
Hello!
Thank you very much for your review.
We hope if you come back in La Spezia you could our guests againas we're trying to renovate the hotel as fast as we can.
Hope to hear from you soon
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Melbourne, Australia
Level Contributor
119 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed September 24, 2012 via mobile

We stayed here to explore the cinque terra, and it was a perfect location. The ferries are a 10 min walk and so is the train. It was easy to find and the room was a decent size.
There is no elevator, but without even asking the gentleman collected out bags and took them up stairs for us.

The bathroom was very small, for a larger sized person I think this would be a problem.

Breakfast had a good selection of sweet and savory food and freshly made coffee upon request.

  • Stayed September 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank kirstie-lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this review, October 10, 2012
Hello!
we're glad you enjoyed your staying here and appreciated our homemade products
Thank you!
About the bathrooms, as for the rooms we're trying to do the best to renovate them all in a short time
If you come back to Italy, visit us
Ciao
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 24, 2012

We had a very enjoyable stay at this hotel which is located just off the city center pedestrian only area. The staff was very helpful and eager to assist wherever possible. Homemade breakfast treats with fresh brewed coffee and other more standard accompianments. All in all, a very nice place to stay that is reasonably priced. We enjoyed our stay plus we had a balcony.

  • Stayed September 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TheCaptDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this review, October 10, 2012
Hello,
having you as guests here was a real pleasure, thank you form the time spent together
Hope to see you again
Ciao for now :)
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Seattle
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 20, 2012

My husband and I have been car-camping in Italy and wanted to do an extended Cinque Terre walk. We had help finding where to safely park our car (the train station) which is a close distance to the hotel. The staff was friendly and informative, the caffe macchiatos delicious and this stay definitely added to our whole experience. Due to the convenient location there was street noise at night (it is located fairly close to the fun-zone) - but that's why ear-plugs were invented!

Room Tip: There is no A/C, the first night we stayed in a corner room, great cross ventilation, but more stree...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank emily2martinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this review, October 10, 2012
Thank you very much for your review.
Yes theese days were busy so there was a lot of traffic, it's not like this everytime
I hope you can come back again
We're glad you liked our caffe macchiatos
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 7, 2012

Sara and her exceptional customer relations make this two star a five star! She was helpful, friendly and her homemade breakfasts are amazing. My husband and I have travelled all over Europe and never had a breakfast like this. The bathrooms may be small but the bedroom was a great size and the location is ideal to explore the Cinque Terre. Thanks so much Sara and I am missing your breakfast creme de brule.
Beth and Bill McCracken (Vancouver, Canada)

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank beth_mccrack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this review, October 10, 2012
Hello!!!
It was a wonderful time with you here, very busy but wonderful!
And when I read something like this, I'm really full of joy and satisfation, because all we do here is for your happiness; your review let me know that we succeded in it, that's what we work for.
I hope you're having a good time, please if you come back to Italy, visit us again!!!even for a coffee ( or a creme caramel )
Ciao
Sara
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Tweed Heads, Australia
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 7, 2012

This was a nice stay and we were able to negosiate a good rate. Hotel Birillo is about a 10 minute walk to the railway and pretty much close to the center of town. The rooms, though extreemely small, were furnished and decorated well. The hospitality shown by the operators was great and they were a wealth of knowlege.

Room Tip: The newly renovated rooms on the second floor.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Carey380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this review, October 10, 2012
Hello!
I don't remember if we told you that you were the first people trying the renovated room, but we're working to renovate all rooms.
We hope you enjoyed your staying
Thanks and the best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Birillo

Property: Hotel Birillo
Address: Via Dei Mille 11-13, 19121 La Spezia, Italy
Location: Italy > Liguria > Province of La Spezia > La Spezia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #3 of 22 Hotels in La Spezia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Birillo 2*
Number of rooms: 16
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