It seems to be a three star hotel with five star potential. The spa however is clean, spacious and almost always empty. It wouldn't hurt to heat up the water a bit more but the complimentary fruit , water and towels in the changing area/gym somewhat make up for this. The rooms weren't huge but were clean with a big TV and a TV in the mirror! Thought the remote in the bathroom was there by accident, but when I discovered it, it was a lot of fun to watch. The turn down in the evening is nice too, mini chocolate bar and new towels on the floor. Restaurant service was slow and the food was average except for the cake (can't remember the name, see photo). it was divine. Francois I think the manager's name was, was very helpful and managed to turn a potentially bad review into an average one, through his excellent customer care and problem solving. The location is fantastic, near to everything I'd say. A hotel to the stars but not quite five star. May stay there again though.
- Official Description (provided by the hotel):
- Located in the exclusive Carignano district just steps away from the city’s commercial, cultural and financial centre, is the ideal venue for business travellers and for short holiday stays, also for the entire family. 99 rooms equipped with all the conveniences and immersed in a modern, luxurious setting including the unique Newport Presidential Suite with a private hydro massage tub on the terrace. The Grace Restaurant welcomes guests in a setting of sober refinement. The cuisine combines the flavours and aromas of Liguria with the pleasures of traditional international cuisine. The Wellness Club Azure is equipped by an exercise pool, water jet hydro massage tub, Turkish bath, tropical and mist showers and a fitness area. ... more less
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- Also Known As:
- Melia Genova Hotel Genoa
- Bentley Hotel Genoa