We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Thank God”
Review of Grand Hotel Savoia

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Grand Hotel Savoia
Ranked #1 of 91 Hotels in Genoa
Certificate of Excellence
Reviewed May 22, 2013

Arrived at this hotel after a bad experience with another. Was so pleasantly surprised to see beautiful smiles and an outstanding hotel. From the first glass of wine to bed time could not have been happier.

Room Tip: I could live here in this hotel
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank raymonds288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (2,732)
There are newer reviews for Grand Hotel Savoia
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

832 - 838 of 2,732 reviews

Reviewed May 22, 2013

Last minute booking so wasn't sure what to expect, very comfortable, excellent breakfast and Hotel is well located.excellent secure parking for my sports car.i would say his Hotel is ideal for a short stay in Genoa

Stayed: May 2013, traveled as a couple
1  Thank Zoro485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2013

We came to the end of a stressful day of driving and train travel. We didn't know where to stay, turned to good old Trip Advisor and found this gem. We booked at the last minute and messed our booking up online (I did tell it was stressful). When I received the confirmation day on the online booking service, I had inadvertently booked the next day. We rang the hotel and they fixed it without a problem and at no extra charge.

The hotel is luxurious and very comfortable, the staff are great and very friendly. We had breakfast and dinner at the hotel and were very satisfied, great value for money, the hotel is located across the road from the main genoa station. But a world away from the hustle and bustle. Great feel and chill out music.

The room was great lacked for nothing, a little small but a lot of the older hotels are like that, not to say that the interiors are old, very nice and the most comfortable bed we've had on this trip yet. There was no skimping on the appointments. We were very happy, "thanks Savoia"

Room Tip: Don't hesitate. You won't be disappointed!
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013

We stayed in Genoa earlier this month, and we really enjoyed the location of the hotel - literally 2 minutes from the main entrance of the Genoa Principe Station to the Hotel - and we really enjoyed the service. Very attentive folks there, and a quick walk to the Historic center of town. By train its only a 26 minute Ride to Portofino. Very clean and comfortable room as well! Highly recommended!

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank NBohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

I stayed in this hotel by accident. I was booked in somewhere else and got bounced. I arrived disconsolate and ready to find fault. I failed. It is not cheap, but then no hotel in Genoa is cheap, so you can either pay a lot for dross or a bit more for something stylish.

The hotel is 'traditional elegant' in style with lots of marble and attractive wood. No chrome and glass to be seen.

First let me say that the bar is a work of art. It is almost worth staying there just for the bar alone. Some real thought has gone into its design and it is beautiful. The breakfast is glorious, a very generous buffet which allows you to dispense with lunch, if you would want to do that on holiday. They also have a Trattoria next door which offers a good meal without the full 9 yards of the main restaurant - generally too much for me.

The bedrooms are very attractive, my bed was good, the staff are attentive and efficient, everything in the bathroom was clean and worked. It is also opposite the main train station, where the airport bus stops (Volabus), and it is a convenient walk to the centre. Just as well because Genoa taxi drivers are spectacularly dishonest, even by the standards of Italian taxi drivers.

  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Harry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriele F, Direttore at Grand Hotel Savoia, responded to this reviewResponded May 15, 2013

Dear Sir,

we would like to thank you for staying in our hotel.

We are very pleased to know that you have enjoyed your stay and our services.

Thank you for forwarding your comments which are very valuable to us.

We all hope to see you again in our hotel.

With our best regards

Gabriele Fortunato

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

One of the nicest experiences we have had in Italy so far. This hotel offered us a nice, spacious room for four (we were with two kids) and knowing some space limit in most of Italian hotels this was a nice surprise for us. The room was equipped with a kettle/tea/coffee and high speed wifi, which is still not so common in Italian hotels. Great view from the window to the port. Nice, bright bathroom with jacuzzi. We did not have enough towels and they were immediately provided, once we asked. The hotel has quite old furniture with beautifully designed, very spacious lobby area. If you are a fan of antics you will really like it. The hotel and our room were very clean, surprisingly you do not get this "bad smell" that you might sometimes feel when the building is relatively old and furnished with old type of furniture. Breakfast was decent, quite crowded during the weekend but it was managed by the staff. Fitness club very small, the same with the SPA facility - basically for two/three families but we still enjoyed it. The hotel is nicely located in the center, close to the Aquarium and train station. Two points for improvement - when I used jacuzzi in the bathroom, the dirt flew out of the pipes into my bath, so probably it requires more often to be cleaned. And, if you travel by car, the parking reservation in advance is necessary. In Grand Hotel Savoia this is an additionally paid service which I did not like. In most hotels that I know, the parking is already included. But except those two points we did enjoy it, it was comfortable and we would definitely recommend this hotel.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank AlicjafromLausanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriele F, Direttore at Grand Hotel Savoia, responded to this reviewResponded May 14, 2013

Dear Sir,

we would like to thank you for staying in our hotel.

We are pleased to know that you have enjoyed your stay and liked our decor.

We appreciate very much your comment.

We hope we may welcome you again in our hotel.

Kindest regards
Gabriele Fortunato

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

We stayed one night at the Grand Hotel Savoia and thankfully, it was only one night. The only thing going for this hotel is its location if you are arriving by train. It is directly across the street from the station. I dont know who took the professional photos of this hotel, but they are brilliant, because the reality does not match the glamorous photos. The reception staff were curt and very unwelcoming. Our room, as I mentioned above, was not what I expected. The decor is very sterile, in fact it reminds you more of a hospital ward. The air conditioning did not work and the electric external blind would not come down to shield the strong sunlight. They promised to fix the blind when I went out and when I returned, it still had not been fixed. Then it blew the fuse and everything in the room was black. I went to the front desk and to my surprise, one of the people working behind the desk was in a paint stained shirt. Eventually, they moved us to another room which was larger, but the air conditioning was totally inadequate. I asked them to address the issue, they said they would, but when we returned later that evening, the room was still hot. In the end, the only choice was to open the windows, which let all the light and noise in from outside. Steer clear of this hotel. There must be better options in Genoa.

Room Tip: Chose another hotel
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Craig D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contin, Direttore at Grand Hotel Savoia, responded to this reviewResponded May 5, 2013

Dear Sir,

I would like to thank you for staying in our hotel and for adressing your comment.

I am very sorry yo know that you did not enjoy your stay, seemingly nothing worked.
I deeply apologize, we do have normally good comments including the staff at the reception.

I will investigate and try not to make the same mistakes in the future.

Please e-mail me to the hotel so we can issue a voucher for your next stay in Genoa.

I do aplogize.

With my best regards
Gabriele Fortunato - Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Genoa hotels
Melia Genova
#2 of 91 in Genoa
1,608 reviews
Righi
NH Collection Genova Marina
Show Prices
Show Prices
Show Prices
Piccapietra
Hotel Bristol Palace
Piccapietra
Best Western Plus City Hotel
NH Genova Centro
#9 of 91 in Genoa
504 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hotel Savoia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Savoia

Address: Via Arsenale di Terra 5, 16126, Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Genoa
#1 Spa Hotel in Genoa
#1 Luxury Hotel in Genoa
#1 Romantic Hotel in Genoa
#3 Business Hotel in Genoa
Price Range: $141 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Savoia 5*
Number of rooms: 117
Official Description (provided by the hotel):
Elegant 5 stars hotel with SPA in the heart of Genoa, next to the famous Aquarium and the ancient Harbour of Genova, only a few steps away from the Piazza Principe railway station of Piazza Principe. The hotel is like a fairytale as entering the hotel feels like getting on board of a marvelous transatlantic liner Grand Hotel Savoia offers 117 luxury and comfortable rooms including deluxe rooms, executive rooms, classic rooms, family rooms, junior suites, secrete suite and presidential suite. All rooms feature individual climate control, soundproofing, parquet flooring, coffee and tea maker, LCD TV, free Wi-Fi, mini bar, 1 complimentary bottle of water, safe box for laptop equipped with plugs to charge batteries, bathrobe, courtesy and vanity set. Every room has been studied to create a unique atmosphere, that makes it different from the others. At Salgari Restaurant, where all the details and furnishing have an historical importance, you will taste some of the best examples of typical Italian cuisine and discover international dishes as well. Grand Hotel Savoia disposes of 6 Meeting Rooms, two of them on the top floor with a magnificent view on the historical centre and the harbor. The meeting rooms, all with natural light, are equipped with the latest technologies: videoconferencing, free Wi-Fi connection, screens, complete video and data projection capabilities , microphones, radio- microphones. All meeting rooms offer different setting solutions. Cocktail bar and Executive Lounge. Free Wi-Fi connection in the whole building. Grand Hotel Savoia offers a charming SPA centre with bio-sauna, aromatic showers, massage area and pool. Moreover, on the Top Floor you will find a panoramic solarium with two big Jacuzzi. Fitness Area free of charge for all the Guest with the newest equipments. Children will have fun in the Pirate Garden with its galleon, a treasure well and lots of games. Private parking, cost E 25.00 per day, valet service included. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Travelocity, Agoda, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Grand Hotel Savoia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Genoa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing