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“Slightly disappointed by this hotel”
3 of 5 bubbles Review of Grand Hotel Savoia

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Grand Hotel Savoia
Ranked #2 of 90 Hotels in Genoa
Certificate of Excellence
london
Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Slightly disappointed by this hotel”
3 of 5 bubbles Reviewed February 3, 2013

As a party of 6, we booked this luxury hotel as it was the best in the area. We payed quite a lot for rooms (without breakfast), as this was the only option available. The exterior of the hotel was lovely, the lobby area quite grand and there was a fantastic wi-fi service throughout the hotel. The train station was directly opposite the hotel which was perfect for trips along the coast. However, the rooms were quite small and the rooftop pool were closed and the view from the top was slightly disappointing. It was an ok hotel, but I do feel we were over charged for what seemed more like a good 4 star hotel rather than 5.

  • Stayed October 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank vaishyv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,537 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
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English first
Glasgow, United Kingdom
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed February 1, 2013

....can make all the difference.

We stayed in this hotel at the start of the week and came back again at the end. Our first night involved fighting our way past a crowd of film fans who were trying to get a glimpse of some of the stars who were staying there. So that was exciting. I have to admit that we booked this hotel on a discount site at, what turned out to be an incredible rate for what was truly an incredible hotel.

Our room was stunning. Large and well equipped and decorated in a very traditional style. The hotel location is fantastic, right next to the train station and overlooking Genoa. We ate out at night so didn't eat in the hotel until breakfast where we were joined by Nicole Kidman! So, it doesn't get much better than that, does it?

We would also recommend a visit to the roof top balcony at night for incredible views of the city.

Our return visit unfortunately resulted in us being given a much smaller room right next to the lift shaft which was very noisy, although perhaps if we had complained we might have been moved. Who knows? Lesson learned but we were very tired and just wanted to get our heads down for the night.

No stars at breakfast this time but still an excellent hotel and incredible value for money.

Room Tip: Make sure your room is not next to the lift. Ask for a window facing in to the square for the best...
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Gordon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
134 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

The only % 5 star hotel in Genoa, easy to find and 100 meters from the train station and walking distance to the port. A class hotel bursting with period features- drinks in the lounge were exquisite , the decor period 1900s. Modern rooms with expensive trimings. Breakfast is not to be missed. We has adjoining family rooms , excellent for teenage kids.

  • Stayed June 2012, traveled with family
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Helpful?
3 Thank john c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 13, 2013

We had a long trip around Italy and stayed in 13 different hotels and cities and we have a good point of reference to rate hotels based on local standards. Among all the 4/3 star hotels that we have stayed at in years of travelling this one was the worst. Genoa is a big city and we were surprised that they did not know anything about customer service. The first time in our lives that we got into a fight with someone, and where?, in a hotel. They are bunch of idiot, rude and uncivilized thieves. The only plus is that they are close to the station, but it turns out that the cabs charge 10 Euros anyway. Such a shame, stay away!

  • Stayed December 2012, traveled as a couple
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Helpful?
3 Thank Med1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed January 7, 2013

This is a very old classic hotel (built 1897, renovated 2008), with wide and magnificent common spaces, located in front of the main train station. Its location comes good also if you travel by car, since you don't have to pass through the always busy central part of the town. This means you won't be exactly in the heart of the city, but the Old Port and new Museo Galata (Sea Museum) are quite close. If you would reach the main shopping and touristic areas by feet, please remember to avoid Via di Prè and to prefer the safer Via Balbi. Everything is easy and providing a warm service inside the hotel, although some details should require a grater care. The standard room is quite large and well equipped (free wi-fi), but you won't find a stunning interior design as you might expect from a 5-star hotel. Staff at the reception is not particularly friendly, anyway there is also a smart young man (thanks God!) who will answer to ALL your questions with a smile. Breakfast is definitively adequate to a luxury level hotel, with homemade pastries and many choices of salty and sweety food, all plenty and well exposed; there is also a special desk for scrambled eggs and bacon, in order to meet US and UK friends needs! This hotel is absolutely a very good value for money if you get a bargain fare as I did with Olotel.com booking (105€/night BB!). But if you are looking for a REAL luxury experience, be aware you could get disappointed.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Giorgio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genf
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 4, 2013

Excellent location, if you wish stay near the Port, hotel is best location to visit around this city, easy to find the hotel, the restaurant is excellent, especially the restaurants manager and the young Lady was especially kind in La Tratoria beside the hotel speaking different languages. The children are welcoming even in stressful situation they have time to love them.

  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank koebiGenf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sibiu, Romania
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed January 2, 2013

My wife and I have stayed only one night here, and we have chosen the hotel mainly due to the location (close to the main railway styation and to the embarking point of our cruise). It worth every penny we have spent here, the winter garden and the panorama are awesome! The bath is well equipped and the clean room and comfortable bed invites you to stay more. The romantic atmosphere and the furniture on the halls and in the room are worth to remember (maybe the mirror glass is to faded, but this is a minor detail:)). Excellent breakfast. Would like to come back, for a longer stay!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Constantin-Hori... B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Savoia

Property: Grand Hotel Savoia
Address: Via Arsenale di Terra 5, 16126, Genoa, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Genoa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Genoa
#1 Family Hotel in Genoa
#1 Romantic Hotel in Genoa
#2 Luxury Hotel in Genoa
#3 Business Hotel in Genoa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Savoia 5*
Number of rooms: 117
Official Description (provided by the hotel):
Elegant 5 stars hotel with SPA in the heart of Genoa, next to the famous Aquarium and the ancient Harbour of Genova, only a few steps away from the Piazza Principe railway station of Piazza Principe. The hotel is like a fairytale as entering the hotel feels like getting on board of a marvelous transatlantic liner Grand Hotel Savoia offers 117 luxury and comfortable rooms including deluxe rooms, executive rooms, classic rooms, family rooms, junior suites, secrete suite and presidential suite. All rooms feature individual climate control, soundproofing, parquet flooring, coffee and tea maker, LCD TV, free Wi-Fi, mini bar, 1 complimentary bottle of water, safe box for laptop equipped with plugs to charge batteries, bathrobe, courtesy and vanity set. Every room has been studied to create a unique atmosphere, that makes it different from the others. At Salgari Restaurant, where all the details and furnishing have an historical importance, you will taste some of the best examples of typical Italian cuisine and discover international dishes as well. Grand Hotel Savoia disposes of 6 Meeting Rooms, two of them on the top floor with a magnificent view on the historical centre and the harbor. The meeting rooms, all with natural light, are equipped with the latest technologies: videoconferencing, free Wi-Fi connection, screens, complete video and data projection capabilities , microphones, radio- microphones. All meeting rooms offer different setting solutions. Cocktail bar and Executive Lounge. Free Wi-Fi connection in the whole building. Grand Hotel Savoia offers a charming SPA centre with bio-sauna, aromatic showers, massage area and pool. Moreover, on the Top Floor you will find a panoramic solarium with two big Jacuzzi. Fitness Area free of charge for all the Guest with the newest equipments. Children will have fun in the Pirate Garden with its galleon, a treasure well and lots of games. Private parking, cost E 25.00 per day, valet service included. ... more   less 
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Also Known As:
Grand Hotel Genoa

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