We really enjoyed this Hotel. The location was perfect for us near train station, shopping and the old port.
Breakfast was the best out of the 4 Hotels we were in as part of our vacation to the French and Italian Riviera's.
They had everything. Even iPads to use!
We had a slight problem with the play station in the room but they sent someone up immediately to fix this problem.
The bath was the biggest and most comfortable bath I have used.
The mini bar was nice to have after a long day out. Prices were reasonable for the Hotel class and area we were in.
My daughter left her bracelet behind (sentimental value from a relative in Italy) and the Hotel sent it back to us free of charge. Unfortunately the envelope was ripped open en-route and the bracelet never arrived, just the envelope.
I thanked the Hotel anyway for sending it.
A week later we received an envelope from the Hotel with a beautiful pink bracelet for my daughter from them. She loves it.
This was so kind of them and shows what great staff they have at the Hotel
They truly do deserve the number 1 rating on Tripadvisor.
When we return to Genova we will for sure stay here.
Oh and the room was very spacious with huge comfy bed and bunks the kids loved.
- Official Description (provided by the hotel):
- The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel is very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others. ... more less
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- Also Known As:
- Best Western Genoa
- Genoa Best Western