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“Excellent central location, clean, delicious breakfast buffet, and the reception staff is excellent” 5 of 5 bubbles
Review of Best Western Plus City Hotel

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Best Western Plus City Hotel
Ranked #5 of 90 Hotels in Genoa
Certificate of Excellence
GreenLeadersBronze level
New Jersey
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent central location, clean, delicious breakfast buffet, and the reception staff is excellent”
5 of 5 bubbles Reviewed October 25, 2011

You can't go wrong with the Best Western City Hotel in Genoa. It has everything you need. If the hotel is full, try the new Holiday Inn near the port and ferry terminal. Everything that applies to the BW also applies to the Holiday Inn at the port.

Room Tip: Location, cleanliness, great breakfast buffet, and excellent staff
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Caterina10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,201 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
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English first
Boston
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 1, 2011

This hotel is in a very upscale area of the old city. I only stayed one night because I was flying home out of Genoa, but this was a very good choice. The rooms are very nice. There is a hot pot for making coffee and tea, as well as free WiFi in the rooms. We had dinner in the hotel restaurant and it was excellent. We had to leave too early to have the breakfast that was included, although the hotel did offer pack something up for us. The staff was very pleasant and helpful. I wish I could have stayed longer, but would stay at this hotel again if I ever return to Genoa. I highly recommend it.

  • Stayed September 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BostonGeneral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 29, 2011

Great location near the center of the old town, very friendly helpful staff, told us the best way to get to Portofino & Cinque Terre, with maps & directions, free wifi, nice breakfast, rooms small but comfortable..will definitely stay here again.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JenAPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trikala
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed September 24, 2011

Great location near the center of the old town very comfortable rooms free wifi very good breakfast cheap parking and the staff very kind and helpful. A total very nice hotel to stay in Genoa

  • Stayed August 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ben P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 13, 2011

The rooms are very well equipped, free wifi and ability to plug laptop into TV if required. Nice to have BBC 1 and 3 as well as CNN as the english channels. Liked the selection of herbal teas and the natural light alarm clock. Very comfortable bed and well equipped bathroom. Right on the edge of the old town and next door to a great restaurant (Le Rune). Breakfast OK but not great.

  • Stayed September 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Karen U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greolieres
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed September 3, 2011

Nice formulaic room, friendly enough staff, decent location. They were doiing up the reception but it didn't effect the stay. Good breakfast in an uninspiring windowless dining room. Pricey room service.

The view from the bedroom (superior room) was across a tiny pedestrian alley straight into a family apartment, along with kitchen smells, hi-fi and TV noise and the occasional cigarette. Pretty naff, but that's city life - just may be not 4 star city life.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LeFoulon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed September 3, 2011

The hotel and the service you get really worth your money. The hotel staff are very very friendly and helpful. They help me so much during my stay in Genoa. The entertainment they provided in the room (playstation etc...) is great idea for children. The rooms are very clean and convenient for families. It is only walking distance to port area and shoping centers. Dont look for an other hotel in Genoa.

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank msaylan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus City Hotel

Property: Best Western Plus City Hotel
Address: Via San Sebastiano 6, 16123, Genoa, Italy (Formerly BEST WESTERN City Hotel)
Phone Number:
Location: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#2 Spa Hotel in Genoa
#4 Romantic Hotel in Genoa
#4 Green Hotel in Genoa
#4 Luxury Hotel in Genoa
#5 Business Hotel in Genoa
#7 Family Hotel in Genoa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Plus City Hotel 4*
Number of rooms: 64
Official Description (provided by the hotel):
The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel is very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others. ... more   less 
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Also Known As:
Best Western Genoa
Genoa Best Western

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