The location of this hotel is excellent, right in the city centre. Check in was extremely slow. Lift is very small and slow. The room itself was adequate. My shower needed unblocking as it was slow to drain and every time I took a shower, I was ankle deep in water. I told reception every day, but nothing was done.
Breakfast was small limited selection, but adequate.
Overall, average stay.
- Official Description (provided by the hotel):
- The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel is very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others. ... more less
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- Also Known As:
- Best Western Genoa
- Genoa Best Western