We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
$113
Fully refundable before Fri, Mar 15
Expedia.com
$113
Fully refundable before Sat, Mar 16
No prepayment needed
Get rewarded with One Key
Algotels
$87
Fully refundable before Tue, Mar 12
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,338)
Filter reviews
1,338 results
Traveler rating
271
578
311
107
71
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
271
578
311
107
71
Show reviews that mention
All reviews brignole train station old fashioned rooms are comfortable air conditioning nice breakfast city enrico
Selected filters
Filter
Updating list...
67 - 72 of 1,338 reviews
Reviewed July 7, 2017

Big, ambitious building and hotel close to the railway station and far from the core centre of Genoa. The prestigious profile of the hotel clearly visible in everything, but still it gave a cool and distant feeling. We were upgraded to a superior room, but the enormous bed made the room crowded. One set of towels was missing. Outside the hotel absolutely no nightlife, no cosy restaurants etc. There where two positive things we noted. The chef of the lounge restaurand did a superior job, anbd there was parking for the car in the cellar. Other wise, our verdict was / never again.

Date of stay: July 2017
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank gustav61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flavio S, Gregorio Romeo - RDM at Starhotels President, responded to this reviewResponded August 31, 2017

Dear Gustav,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2017

Ignore the comments about the breakfast it's fine the hotel is across the road from the station and all the major bus stops and is ideal for getting around, the reception staff have always been helpful and made reservations for our evening meal every night and we haven't had a bad table.. our room has been extremely clean and well presented all and all a good hotel . About 20mins walk from the old town but the no13 bus goes from across the road outside the hotel straight to porta antico and stops outside coming back

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank cwiggins67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flavio S, Gregorio Romeo - RDM at Starhotels President, responded to this reviewResponded August 31, 2017

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2017

Eataly restaurant serves hotel residents. In New York Eataly is well known for fine food. It is not so in this hotel. Consider reservation without breakfast. Room does not have kettle, no iron board. Room furniture not much convenient. Air conditioner runs without noise but may turn off on its own and you can't rely on its dial. Hotel is close to railroad station which is big advantage for visiting towns nearby, Cinque Terre and coming to/from Rome. We did not experience any noise from trains. WiFi is stable however you need to re-login every 24 hours.
If you live in USA and make reservation online directly in hotel, pay attention to how they charge your credit card.

Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Viktor G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flavio S, General Manager at Starhotels President, responded to this reviewResponded July 15, 2017

Dear Viktor,

First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Starhotels President in Genoa. Any suggestions or opinions related to our service is highly taken into consideration and, if in any way this service can be improved, be well assured that our will is to achieve this goal.
We understand what you had experienced during your stay was unpleasant and realize that this aspect is very important to you

We have immediately shared your comments with our staff to better understand the situation.
Together with the entire hotel staff and management, we would like express our apologies for the inconveniences caused. We aspire to certain essential priorities, among many, such as courteous staff aimed at customer satisfaction and impeccable service.
We regret if these aspects were not achieved.

Once again we apologize for the troubles caused and hope to have the pleasure of welcoming you again soon at Starhotels President.

Best regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2017 via mobile

A good hotel for short stay at an amazing location in Genoa.... only thing which I feels was the color selection in the hotel... the ambience looks dark with less vibrant...and the room I stayed was less spacious (deluxe room)... this would be a unforgettable hotel as I left one of my favorite pants in the wardrobe due to rushing in checking out the hotel. Only realized once arrived Serravelle shopping outlet 😭

Date of stay: June 2016
Trip type: Traveled on business
1  Thank Dev R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flavio S, Direttore at Starhotels President, responded to this reviewResponded August 31, 2017

Dear Dev,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2017

Large modern hotel across the road from brignole station , where trains go to portofino, cinque terre, etc , you have to cross roads coming from 4 directions ,
The rooms are large enough with mopped wallpaper,the type that was popular in the nineties ,I don't think it's been Decorated since because nobody would decorated it that way , the wallpaper was peeling off the edges ,it was modern but a bit dull. Bath was narrow but good shower ,Internet you had to log in daily sometimes not easy.the bed was rock hard .
The breakfast does not deserve a 1 star rating , they made it as cheap as possible ,coffee from a machine real dish water, eggs did not taste of anyrhing, fruit juice all sugar , only the apples were fresh, no toast ,sliced cheese of Parma ham , not even those nice little Italian sausages, if it's not included in your rate save your 13 euros.
So on the day of the Eurovision Song Contest I give this hotel trois point .

Room tip: High floor room
Date of stay: May 2017
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
2  Thank josepht305
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews