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“Good service” 3 of 5 bubbles
Review of Starhotels President

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Starhotels President
Ranked #19 of 90 Hotels in Genoa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good service”
3 of 5 bubbles Reviewed November 4, 2013

This hotel has a quite friendly staff. I found terrible the fact that it only has wi-fi in the lobby.
In general terms it was clean but the floor of the bathroom seemed to be really old and maybe not properly clean before.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lcruzg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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859 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Algiers, Algeria
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed November 2, 2013

spent 4 nights. the room was clean and spacious. the breakfast was delicious and the staff always ready to help.
the hotel is just near brignole station and you can easiliy get by walk to main touristic attractions.

would definitely recommend for business or a couple.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank djamila m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reggio Emilia, Italy
Level Contributor
163 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed October 31, 2013

Plus:
- conveniently located (very close to Brignole train station, the expo area is within walking distance);
- big, clean, silent and comfortable rooms (although, looking at some of the electronic equipment installed, they haven't apparently been renewed since the 80s);
- gorgeous hall.

Minuses:
- staff unprofessional and not particularly friendly;
- free Wi-Fi in the shared areas only;
- the restaurant is a joke: priced as a top-class restaurant (I ended up spending nearly 40eur for a tasteless steak, some green beans, a bottle of water, and a coffee), delivers well below average service and food quality.

  • Stayed October 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Fabio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 2, 2013

My second trip to Genoa, and my second stay here. If in Italy, if in doubt - stay at a StarHotel. I was checking in late (23.00pm) and had requested a quiet room (for 3 nights). Which was exactly what I got. On the 11th floor this time - they put me on the 10th last time. "Ah yes, you were here in 2006" said the receptionist at that time of night. That may be an impressive IT system, but it was done with a personal touch. That November in 2006, it had been so wet that the only way to get around the city was in squash pumps (sneakers) - which the hotel kindly put through their drier every evening. Free. This time, September 2013, the same level of friendly service applied. Everyone at the front desk was friendly and helpful. Don't worry about the location being next to the train station or a main road - the rooms are superbly soundproofed. I couldn't hear a murmur. Rooms are fine, beds so comfortable.The hotel may cater mainly to the business market, but the individual traveller is treated exactly like that - as an individual. First class. I wanted help on buying a ticket to a football match there, and they were only to happy to oblige. Whoever is managing the place deserves a lot of credit. Grazie mille.

Room Tip: My prime requirement in any hotel is a quiet room. Twice I have asked for one here, and twice I have...
See more room tips
  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank charles r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 30, 2013

We spent three days in Starshotel President before boarding a ship for a seven nights cruise. We found the staff to be willing to do the bare minimum to help with our queries. A week later when our money travel card was overdrawn, we found that Starshotel President had billed us twice. We are in Rome now and trying to fix the problem, by phone is proving very difficult. I am not sure whether this is an honest mistake, caused by incompetence, or dishonesty on their part.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank noeldownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Genoa hotels

Palm Beach, Florida
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

A few steps from the Brignole railroad station and from many bus stops this modern hotel has large sized room , well appointed bathrooms large marble common area and an efficient front desk. Breakfast up to par but not exhilarating. If you get there by car DO use the hotel parking even though there is a charge because it is almost impossible to park around the hotel.
Many good restaurants not too far.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Starhotels President

Property: Starhotels President
Address: Corte Dei Lambruschini 4, 16129, Genoa, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Genoa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Luxury Hotel in Genoa
#14 Business Hotel in Genoa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Starhotels President 4*
Number of rooms: 191
Official Description (provided by the hotel):
Welcome to Starhotels President in Genoa. Located in Corte Lambruschini opposite the Brignole railway station, our 4 star hotel in Genoa is the perfect choice for exploring this old glorious Mediterranean port town, full of quirky alleyways, elegant shops and restaurants.Our modern hotel in Genoa is a glass skyscraper reflecting the city, with magnificent views from the 191 rooms and suites. Work out in the well-equipped fitness room, relax in the spacious lounge and bar, dine in the delicious La Corte restaurant. ... more   less 
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Also Known As:
Starhotels President Hotel Genoa
Starhotel President Genoa
Starhotel President Hotel Genoa

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