We don't normally write reviews but we felt this time we had to, to expose this god-awful expierence in this appalling hotel.We arrived in Bel Soggiorno on a Friday night and was greeted by an old man. We booked a quad room with breakfast and was to say the least, overly dissapointed. Upon checking in, the receptionist brought us to our room and we were greeted by a dank, un-clean, noisy hovel. Immediatly the un-cleanliness and noise of the room stood out. The peeling wallpaper, tatered curtains along with the cracked tiled floor that was filled in with some sort of cheap mould gave us little reason to stay but since it was only for one night we said we would stick the stay out, (we should have taken our chance to leave while we still could).The beds were un-comfortable, un-clean and it looked like under the bed had not been cleaned since the hotel had last been decorated, the decor being old 1980's cheap.The location of the hotel was handy for a day trip to Genoa. The hotel is located on a busy road in Genoa and I for one as well as my friends could not get an ounce of sleep in the place with big trucks, scooters and other sorts wizzing by without stop. The odd carhorn blowing between 9pm and 6am did give us a little entertainment though. The air-conditioner is a huge lump in the corner of the room and there is a pipe connecting it through the window which is left open to work. When turning the air-condittioner on it sounded like several different planes trying to take off at once and continued on into the night again enhancing the noise. The en-suite bathroom was also un-acceptable being smaller than the length of my arm. There was grit on every nook and cranny and when we wanted a well needed shower after the unrestful nights sleep, it didn't surprise us that the shower didn't work. When we finally got up at 9;30am for our breakfast we walked into the reception and were told that breakfast stops serving at 9am. We were never told this and extremely annoyed at this with it we checked out with our many complaints as soon as possible. The price of the hotel was also over-priced being well over most hotels in the Genoa Centre. Overall, Bel Soggiorno is an appalling hotel that doesn't deserve 0 stars let alone 2. I suggest it to you if you want no sleep, an un-comfortable room and overall an un-enjoyable experience to stay in this hovel. Do yourself a favour and don't book this astrosity.
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