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“A great option for Genova”

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BEST WESTERN Hotel Porto Antico
Ranked #10 of 90 Hotels in Genoa
Certificate of Excellence
Winterton, South Africa
Level Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“A great option for Genova”
4 of 5 bubbles Reviewed April 17, 2011

The hotel has a modern interior although located in the medieval city close to the Waterfront and the Acquarium. Excellent for exploring the old city - at no time did we feel uncomfortable or threatened - even on an evening stroll. Rosa at reception provided a brusque but efficient service on our arrival. Later, Phillip, who spoke excellent English, was friendly, enthusiastic and committed to resolving queries.
Room was modern in furniture and decor but we did not find the aircon effective which meant we had to leave the double glazed window open for ventilation with resultant street noise overnight. Bathroom was equally modern with contemporary facilities - a corner shower but no tub.
Breakfast room was small and could be congested, if busy, but the variety and freshness of the buffet display could not be faulted. It was the best selection of the other hotels we visited in Italy.
Overall, the hotel offered everything we looked for with a good value for money package. We would not hesitate to revisit.

Room Tip: We booked on line through Best Western
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  • Stayed March 2011, traveled as a couple
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Helpful?
Thank bergview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,069 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
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English first
Weybridge, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 26, 2011

20 euro cab ride from the airport.
The hotel is located in a quiet street just off the autostrada, in a great piazza location with a cafe selling fantastic focaccia right next door - take a look on street view.
Very warm welcome in perfectly spoken English on arrival and at all times of the day and night
We had a nicely equipped double room, good bed, with good bathroom wih shower, plenty of towels and an unexpected bidet, floor to ceiling double glazed windows opening onto a juliet balcony with huge shutters, overlooking the piazza. Mini bar, desk and chair and free wireless. Also a free to use PC in reception with printer that the staff were happy to set up for me to print boarding passes for our return flight.
Good continental breakfast, everything fresh, well presented, tidy and plenty of choice
The location is excellent for walkig trips out from the hotel through the old town and sightseeing.
Would very much recommend this hotel and would choose it again should I revisit Genoa.

  • Stayed January 2011, traveled as a couple
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Helpful?
2 Thank doobydooby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nice, France
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed December 18, 2010

We spent one night at this hotel and loved it. We traveled with our 18 month old and found this hotel to be almost perfect: the room was quite big, the staff were very friendly and helpful (their English was good), the room was quiet, Wi-Fi worked without any problems in our room, the breakfast what you would expect in Europe and the location was excellent for visiting the old town and the port. Parking was less than five minutes away and very reasonably priced (make sure you get your discount ticket from the front desk).

For those of you traveling with children: the hotel provided us with a crib for our boy, a place to park the stroller in the lobby, they had highchairs (plates and utensils, too) in the dining room and they even had baby food (plus a cooker/steamer for you do-it-yourself types). Earlier I said that we found this hotel to be “almost perfect” for us. The reason for this is that our bathroom only had a walk-in shower (and a non-removable showerhead like most places have in Europe) and we left our bambino’s portable bathtub at home. The room was large enough to comfortably fit the crib in the room.

As far as a view, if we tried to look out the window all we saw were the neighbors in the building next door. But, let’s be realistic: you’re staying in the old town and are surrounded by buildings. I don’t think too many people living in this area have a view. I am not going to complain because the room did not have a view. Our room was well lit and that is all I cared about.

I have been living in Europe for over a year so I have become accustomed to the scale of things here (before this I lived in Texas where everything is big). With that in mind, I thought the elevator was big enough. At one time we had three adults and two small children in there without any problems. But, again, I am now used to the smaller scale and smaller personal space. Our room and bathroom were quite large by European standards and equal with many of the hotels I have stayed at in the USA.

At home in Europe I park my car about four blocks from where I live (which is not uncommon in European cities) so this hotel’s garage was actually closer to what I am used to.

Would I recommend this hotel? Yes!

  • Stayed December 2010, traveled on business
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Helpful?
2 Thank mexexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manson, Washington
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed November 26, 2010

We stayed here just 1 night before getting on a cruise. We were pleasantly surprised when we checked in that the front desk staff (phillip) spoke excellent english. He gave us a city map and highlighted how to get to several places of interest within walking distance, which included the aquarium. It was a short, inexpensive taxi fare to the train station and the port for the cruise ships. The room was very small, but ok for one night. The room was quiet, which was a huge plus since I'm a very light sleeper. There was lots of shopping and restaurants nearby. There was free wifi and they even had power converters to borrow. The breakfast was sufficient. Coffee, juices, cereal, yogurt, danish, meats and cheeses. We would not hesitate to stay here again.

  • Stayed November 2010, traveled as a couple
    • Value
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Helpful?
Thank bethney80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
551 reviews
226 hotel reviews
common_n_hotel_reviews_1bd8 572 helpful votes
4 of 5 bubbles Reviewed October 11, 2010

The Best Western Porto Antico is a decent choice for a stay in Genoa/Genova. It is located next to the main "tourist" area of Porto Antico with the Aquarium and some tourist shopping. It is also within walking distance of a few other "downtown genoa" tourist sites. It is a short and inexpensive cab ride from the main train station.

Decor for this place is modern/trendy. Front desk/check-in staff are friendly and knowledgeable, although you sometimes had to remind them a few times before things got done (ie: dinner reservation).

Everything in the room was in working order and the decor/color scheme pleasing. Room size is ok but the bathroom was on the smallish side. The shower area wasn't that large either. During our stay, there was a bit of a smell coming from the bathroom which was "sewer-like". Not strong enough to ask for a change of room but enought to be noticed at times.

The complimentary breakfast offering was good and fresh. I would not say that this was the "best brekfast ever" but it did the job and staff in the "restaurant" were very friendly and accomodating.

As far as views, the hotel is in a small alley and most of the adjacent buildings do block any views that would be possible - which means that the room itself was "dark" most of the time.

Speaking of small alleys, the hotel is near what some would qualify as a "least desireable" part of town. Let's just say that you could easily guess how some women made a living for themselves. The place itself is not dangerous but can make some uncomfortable. Interestingly enough, the small alleays are better lighted at night than they are during daytime!

The hotel lobby has a computer that one could use with internet access (complimentary)

  • Stayed August 2010, traveled with family
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Helpful?
1 Thank ottwatrvllr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnley, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed September 26, 2010

We stayed two nights, before and after a cruise, and arrived and departed by taxi both times. This was not a problem, but guests arriving with there own cars need to notify the hotel. There is a single parking place outside in the old, narrow street of the old town; guests' cars go elsewhere.
Staff were as helpful as can be and speak English tolerably well. Internet access is free and staff will print out boarding passes for you if you email them to the hotel. When they call you a taxi, and say it will be here in a minute - believe it, literally.
It is a small hotel and the atmosphere is very friendly. The breakfast buffet was more than adequate - quite good, in fact. Rooms are clean and have all the things usually expected - kettle for tea & coffee, minibar, multichannel tv, phone. The hot water for the shower came quickly - none of the dreaded long wait.
The single lift is small, and two guests plus luggage will fill it, but it does seem adequate for its purpose for all that.
The location is amid the charming old port part of the old town. The old seafront is literarally a few yards away, and there, and roundabout the hotel is found a fascinating variety of shops and small restaurants. Delightful!
The terminus for the City Sightseeing tour is less than five minutes away, and at €10 this is well worth doing. There are recorded commentaries in several languages.
The regular buses to the old town and elsewhere are just a little further in the opposite direction, and the system is: get a 90-minute ticket from the little shop next to the bus stop for a couple of Euros. The guy there does not speak English and will try to sell you more tickets than you need. The main square in the city - Piazza Ferrari - is three stops away - easy walking distance if you are inclined to walk.
We were absolutely satisfied with our choice of hotel.
We found the taxis in Genoa rather expensive: about €30 to/from the airport, and €15 to the cruise terminal which is only a kilometre or so away. This, of course, is no fault of the hotel.

  • Stayed September 2010, traveled as a couple
    • Value
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Helpful?
Thank Greywanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton,UK
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed August 1, 2010

The actual photographs of the hotel would suggest a habour view and this is not the case. The front of the hotel is in a narrow street overlooking absolutely nothing. It is close to the habour however. I doubt that a single room that enjoys pleasant views. My windows had metal shutters that I could not open at all.
I found the rooms to be extremely small ever though I was given a double room. The bathroom was also very small with a small shower cubicle,fall out of that and your probably heading for the toilet head first!
The breakfast bar was OK but nothing specal with what I would describe as a reasonable selection of cold buffet food-nothing more. I have certainly had better elsewhere.
The hotel has the smallest lift that Ihave ever seen in a commercial hotel and will barely fit two people with modest luggage. It is also very slow.
Reception staff where at times difficult to find but the breakfast bar staff where helpul and friendly
Overall I would say that there is probably better value to be found elsewhere.

  • Stayed July 2010, traveled on business
    • Value
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Helpful?
1 Thank MJEStephens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Porto Antico

Property: BEST WESTERN Hotel Porto Antico
Address: Via al Ponte Calvi, 5, 16124, Genoa, Italy
Phone Number:
Location: Italy > Liguria > Italian Riviera > Genoa
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#9 Romantic Hotel in Genoa
#9 Family Hotel in Genoa
#12 Business Hotel in Genoa
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Porto Antico 3*
Number of rooms: 50
Official Description (provided by the hotel):
The BEST WESTERN Hotel Porto Antico in Genoa,is a 3 stars hotel situated in the center of Genoa close to the Old Port of Genoa and the Aquarium of Genoa, welcomes you in the comfort and relaxed atmosphere of its rooms.All of the rooms' hotel are air conditioned and soundproofed, equipped with 26-inch LCD televisions with calcium Mediaset Premium, Wi-Fi for laptops, and safe maximum size of 15 inches.Experience the excitement of living in the historical center of Genoa Renaissance. ... more   less 
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Also Known As:
Best Western Porto Antico Hotel Genoa
Best Western Genoa
Best Western Hotel Genoa

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