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“Just passing by”
Review of Hotel Major

Hotel Major
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Hotel Major
Ranked #48 of 92 Hotels in Genoa
Sao Paulo, SP
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Just passing by”
Reviewed June 2, 2011

We stayed there just for one night coming from Cinque Terre.
Good Location, near the train station and to the main sites of the town.
Staff: a typical italian family: babies and loud talks at the entrance.
The beds are the top for the hotel; mattress excellent and the windows are sound proof.
There wasn´t a frigo in the room.
Breakfast was good.
You´d better call in advance to confirm time of arrival

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Traveling303631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
    10
    23
    6
    5
    7
See reviews for
2
18
12
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 4, 2008

No hotel experience quite compares to the Hotel Major in Genova. I booked the hotel for 2 friends from California who were coming to visit me for a week in August. The day that my friends arrived at the Hotel, I called to ensure that everything was still okay with the room.

The signora who answered the phone began shouting at me that two people (she used the term "crazy people", who did not have my name, were claiming my reservation. I apologized profusely for the confusion and asked only to resolve the problem. "Resolve it with your friends not with me" she said, "Good Evening, Sir."

I called my friends and they informed me that they had been put in a terrible room with malfunctional lights and that the signora had yelled at them.

I tried to call the signora back to confirm that my friends would be able to stay for the 2 nights they had planned to stay in Genova, but when she picked up the phone and I said it was me, she told me not to call again--and hung up!

Once again I called back (and I stress that in all my conversations I remained humble, polite and above all penitent about the case of mistaken identity, remaining optimistic that we could come to a mutually satisfactory solution), and she told me that they could stay but they would get no discount and breakfast would not be included as previously agreed.

My friends decided to find a room elsewhere.

Thus, while the rooms are a bargain (at around 60 EUR a night for a double), the surly service far outweighs the discount.

  • Liked — The price of the rooms
  • Disliked — The worst service I've ever seen in my life.
  • Stayed August 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank zoltan115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Major

Property: Hotel Major
Address: Via Spada 4, Genoa, Italy
Location: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #48 of 92 Hotels in Genoa
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Major 1*
Number of rooms: 17
Reservation Options:
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