Let me put things in context by saying that on the whole, we might have been able to tolerate all of what i describe below had the hotel been half the price or even 2/3 of the price. We are not fussy travelers in general but at this price point (EUR90 a night), this "hotel" was just horrendous.
Everything about this property went downhill from the time we arrived. The rooms are located in a building at the top of the town but there is no signage at the front door. Additionally, there is no actual reception area nor anyone there to even sign us in (the nice owners of the restaurant next door, who just happens to help out occasionally, were the ones to give us our keys). So we go upstairs and open the doors ourselves.
The room itself is mostly clean (floor feels a bit grimy) but frankly is very minimal, not very large, cheap looking furniture and looks like a hostel or a YMCA. Bathroom was tiny.
The walls of the place are also very thin - you can hear EVERYTHING from next door or anytime there is noise in the corridor. Unfortunately for us, our neighbours were playing music and having a sing-a-long session making it hard for us to go to bed in peace. Also, they start doing construction at 8 plus in the morning so if you arent an early riser, this can be an issue.
We were so upset about this place that although we had booked the hotel for 2 nights we only ended up staying for 1 night and leaving a day earlier. In fairness to the hotel, we called booking.com the morning after our first night to express our disappointment with the place and they ended up allowing us to cancel the second night without a penalty. When we went to check out and pay however, no one bothered to apologize or acknowledge the fact that we had been very dissatisfied with our stay.
Honestly, we have stayed at many hotels around the world (ranging from the ultimate luxury ones to the no frills, budget-type places) and this was one of the worst we have ever stayed in (considering the price we were paying).
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- Also Known As:
- La Perla Delle 5 Terre Vernazza, Italy - Cinque Terre