Back in February I reserved Manuela 2 for 2 nights, June 2nd and 3rd and re-confirmed the reservation a week before arriving. Manuela confirmed our reservation. When we arrived she had her friend take us to the room, problem was it was not the one we reserved. I showed her friend the confirmation with the address but she said she didn’t know where it was. I called Manuela and told her this was not our room, she said there was a problem with the bathroom. Funny, she didn’t mention that when I confirmed the reservation last week or even when we met her earlier the day of arrival. The new room was in a different area of town, was a significant step down in quality and was right above a restaurant kitchen so it was noisy at night. I later learned this was an Italian holiday weekend. My guess is that someone local offered to rent Manuela 2 for more than 2 nights so were out of luck, even though I had confirmed with a credit card. In fairness, Manuela did offer to pay for a continental breakfast worth about $6 euro. This does not compensate for not living up to her room commitment. I do not enjoy writing a bad review but I hope other people don’t have a similar experience.
- Official Description (provided by the hotel):
- I rent rooms and apartments around the village ,same beginning the village and another near the sea with nice views in the apartments there are the kitchens and i have availability for two,three,four or five people ... more less
- Also Known As:
- Camere Manuela Moggia Hotel Vernazza
- Camere Manuela Moggia Vernazza, Italy - Cinque Terre