Hostel overbooked, forcing us to move to a room a few blocks away the next morning (not a huge deal). We waited and waited to be able to switch rooms and fix their mistake, and we finally arrive in a somewhat decent room (looks like someone's spare bedroom with 6 cots). Found out there are no locks to the room's door, or even to the front door of the house! I went to speak with the manager who told me to learn how to read better (though English is MY native language, not his). He yelled and screamed at me, telling me he didn't care if I wrote a bad review online, his hostel would always be full anyway. Show him an empty hostel, and that customer service really DOES matter!!!! We ended up leaving Cinque Terre and paying for another hostel to stay at even though we'd already paid for this one.
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- Also Known As:
- Affittacamere Patrizia Hotel Riomaggiore
- Affittacamere Patrizia Riomaggiore, Cinque Terre, Italy