We booked our reservation with La Torretta via email and were very excited to stay in the Cinque Terre. We arrived to check in and our troubles began. First we were shown to a room that was not the room we were promised in the e mail that I traded with the owner. Then, we are travelling with a 3 1\2 pound Maltese Dog, the woman who checked us in told us we could not stay there with our dog. Now that is not that outrageous really, as some hotels prefer not to have dogs. The woman at the front counter, who apparently has an issue with Americans, called the owner, who confirmed that we could not stay there. In the process she made several very disparaging remarks about us being Americans and she became even more rude. At this point it was 7:30 in the evening and we were in Manarola in August with nowhere to stay (we had made our reservation two months in advance) I offered to pay a dog fee and was refused. We were very dissapointed and in a bind, they simply turned us away and offered no help. I have not been treated this poorly by even my worst enemies, If you are an American, they seem to have pre-conceived notions of who we are, and you might want to avoid them and stay with Angelo at Villa Argentina, in Riomaggiore, he was a true gentleman.
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- Also Known As:
- La Torretta Hotel Manarola
- La Torretta Manarola, Cinque Terre, Italy