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“Great Hotel in a perfect location and a friendly staff”

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Grand Hotel Duchi D'Aosta
Ranked #5 of 50 Hotels in Trieste
Certificate of Excellence
Reviewed October 4, 2013

There is an interesting indoor pool and Harry's Bar in the hotel. I was trying to find a restaurant outside the hotel and a staff member walked me to the the restaurant.

The room was large and quiet. Good internet access

They have a sister hotel a short boat ride away with a fantastic swimming area. It is private, but the front desk can make a reservation. The boat goes by the famous castle. Check it out

Room Tip: My room was quiet. I was overlooking the square.
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  • Stayed: September 2013, traveled with friends
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Thank Jerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 - 109 of 574 reviews

Reviewed September 15, 2013

Having read the pros and cons of this hotels' reviews we decided to go ahead and see for ourselves. After 4 nights here let me be clinical. The reception staff is courteous but cool. And they are clearly partial to their local clientele. As an Italian American who has enjoyed over a dozen trips to Italy I feel that I am a good judge of customer service in this country. And the hotel does not meet my expectations. The last straw was being asked to leave the "public" living room because it was booked for a private meeting. Really? Same can be said for the breakfast staff who need to be reminded of a simple request for cappuccino while delivering eggs to their regulars. Ok let's move off of customer service and on to amenities. Inconsistent is the best I can say. Some nights we got turn down service others nights no. Sometimes the wifi worked sometimes not. And our personall favorite - the TV had to be unplugged as the on-off switch didn't work. Now on to the room. Again expectations of staying in a historical building is at a minimum peace and quiet. Disappointed again as each day we heard our neighbors toilet habits, closet rummaging and yet another rpersonal favorite - the husband serenading his wife each morning at 8AM. Did I forget to mention his belching? The hotel is in a perfect setting on the Piazza Unita I'talia and that is its charm and convenience. Otherwise it is an average hotel in need of a facelift and some soundproofing as well as a refresher course for customer service.

Room Tip: Do not book a room on the piazza. Sounds charming but noisy. This weekend was the NBA Arena weekend...
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  • Stayed: September 2013, traveled as a couple
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2  Thank charlene0507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013 via mobile

If you expect friendly service, do NOT book this hotel. The receptionists (at least the two ladies who worked there in the afternoon on september 14th) are not just extremly unfriendly, they are also very arrogant. It's a shame. Especially for a hotel of this category. I will never use this hotel again.

Italy is known for its guest friedly people.

There is an exception to every rule. In terms of this clichee it is this hotel in trieste. The reception in probably every hotel of italy (or the world) is better than in grand hotel duchi dagosto.

  • Stayed: September 2013
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3  Thank ChristianGretz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexBenvenuti, Direttore generale at Grand Hotel Duchi D'Aosta, responded to this reviewResponded October 16, 2013

Dear Mr. Gretz,

Thank you for having signed your review.

This signature has allowed me to discover that YOU HAS NEVER BEEN ACCOMMODATED IN OUR HOTEL .

Any further remark is unnecessary.

Alex Benvenuti

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2013

This is a great hotel on a great location. I love everything about this hotel; reception's welcome, check out, helpful personnel, nice building, nice good size room with all necessities, free wifi, free bottled water, gorgeous breakfast with cappuccino, espresso, ...; extremely nice waiters during the breakfast; nice pool! The only small minus was shower which was not easy to adjust to the right temperature. everything else was perfect!

  • Stayed: July 2013, traveled as a couple
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Thank LolaSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

The location of the hotel is perfect, the staff very polite and ready to help you all the time. This hotel is located in very nice, historical building with unforgetable atmosphere.
Breakfasts are fantastic expirience - tasty italian illy cappuccino or any kind of coffee you wish with waiters "dancing around you". There is variety of fresh, quality food and nice italian prosecco, if you like.
The whole hotel is decorated with antiques and the wellness center in old Romanian style. Nothing is like in other hotels.
The hotel is 4 ****, but it's service is for 5*****.
If I will ever visit Trieste again, I will deffinitely stay here again.

Room Tip: if you can, get room with front or sea view
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  • Stayed: July 2013, traveled as a couple
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1  Thank Joanna_KM2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

We only stayed for a night on our way to Venice. The staff were very friendly. The location is right in the main square so it's perfect! Definitely worth staying here when in Trieste! Everything was very clean, but the hotel needs a bit of a face lift. Wall paper on the ceiling in that bathroom is strange, and it was peeling. Not a big deal though.

Room Tip: Ask for one overlooking the square
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  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank Ashtonis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

We stayed at the Grand Hotel Duchi D'Aosta for 2 nights in early July. The hotel staff were all friendly and warm, the hotel and rooms were decorated with many antiques which suited the building and location. It is located on Piazza Unita the main square in Trieste and is a lovely area to walk around. The only let down was the very poor shower in the room, otherwise everything was excellent.

Stayed: July 2013, traveled with family
Thank mvfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Duchi D'Aosta

Address: Piazza Unita' d'Italia 2, 34121, Trieste, Italy
Location: Italy > Friuli Venezia Giulia > Province of Trieste > Trieste
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Trieste
#4 Luxury Hotel in Trieste
#7 Romantic Hotel in Trieste
Price Range: $163 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Duchi D'Aosta 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Grand Hotel Trieste
Grand Hotel Duchi d Aosta

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