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“Excellent! terrific, helpful front desk”

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Starhotels Savoia Excelsior Palace
Ranked #1 of 50 Hotels in Trieste
Certificate of Excellence
New York City
Level Contributor
113 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Excellent! terrific, helpful front desk”
Reviewed November 22, 2013

Stayed here early Nov. for 4 nights, received a large comfortable room w/ a view of the bay, Ricardo (?) at front desk extremely helpful with maps, directions, etc. He even gave us passes to the large Antique show in the ship terminal across the street, also loved the enormous breakfast buffet choices....and do take part in their early evening "happy hr" complete with free snacks, (Olives, cheese, squid!, chips) would definitely stay there again given the opportunity.

Room Tip: don't know about the other higher floors, but our third floor room near a corner was perfect, an...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clif4nyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,466 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (192)
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English first
Baton Rouge, Louisiana
Level Contributor
729 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
Reviewed November 21, 2013

We were in Trieste for ten days for business, and surprisingly this was the cheapest hotel we could find for those dates. When we arrived, we were absolutely flabbergasted at how amazing it was! A large property right on the water, conveniently located near the piazza, with absolutely top-notch service. When the trip was done, we didn't want to leave! We're making up excuses to return to Trieste just so we could stay here again! I would recommend this hotel to anyone that wants an excellent experience.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AlnAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed November 11, 2013

Old style hotel that needs a few “customer service” upgrades. Painting walls just 15 feet outside our door with drop cloths on the floor does not paint (excuse the pun) very good image for the hotel. Customer service … hmmm. I had informed the Concierge that we would be celebrating our 56th wedding anniversary while staying in the hotel and someone decided to put a little anniversary gift in our room … a small box with 2 small cookies in it!! We had paid for a 4 night stay and departed after the 3rd day … just did not feel comfortable in this hotel and will not return. Lastly, parking is non-existent (guests must all be walking to the hotel or arriving by taxi) and, you must pay 30 Euros ($40 US) just to park your car while staying in the hotel!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lasvegasretiree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
138 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed November 7, 2013

I personally had a bad experience at this hotel.

1) There is only one iron in the entire hotel. I kid you not. I rang up the night before work the following morning and was told it would be available in the morning. When I rang up someone else was using it. I was talk wait 15mins. After one hour and 15mins the hotel offered to iron them for me (after cheekily trying to charge me first!). So this messed up my preparation for work etc.

2) There is a flashing light just inside the door to the room that wouldn't go off all night which resulted in a terrible nights sleep. When I reported it to reception they were fully aware of it and have had complaints before!!! Its ridiculous to think that they are aware of this and just let it happen continuously.

3) One of the mornings there I was half way through my breakfast and got up to get a glass of water. My food was half eaten, my bag was on the other chair and a report was on the table itself. I got back 20seconds later and the staff had removed all my breakfast!

For what is supposed to be a good hotel the above is unacceptable although you can make an exception for the breakfast. One iron in a hotel like this is beyond farcical.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Businesstravellerr8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 7, 2013

This is a majestic hotel on the waterfront with views of the Adriatic Sea and the sweeping bay.
The rooms are spacious, beautiful and are well appointed. The staff are very helpful and attentive. Meals are excellent and the bar and library areas are superb.
Treat yourself to a stay at what is a really great hotel in a city that is waiting to be discovered.

Room Tip: Book a harbour view on one of the higher floors
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GiPa_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Maine
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 26, 2013

This place is more like a museum than a normal hotel. It's beautiful...even if it reminded me a little bit of my grandmother's living room.

I was upgraded to a suite, and the place was extremely well thought out. This hotel is top of the line - there's no question about it.

Breakfast was mediocre, but everything else is terrific.

Tip: you can park across the street overnight in the metered parking for super cheap.

Room Tip: If you can get a room on the ocean side, do it. It's gorgeous.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
56 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed October 23, 2013 via mobile

We've just spent two nights at the Starhotels Savoia and really enjoyed our stay. The hotel is beautiful and the rooms very comfortable. We stayed on the first floor and had a lovely view of the bay from a large balcony. It was lovely to wake up in the morning and see the sea. We only ate breakfast at the hotel (which was nice), but had a couple of drinks in the bar. The bar area is lovely and relaxing.
The only downsides I can think of are that you have to pay for wifi in your room - and using wifi in the main areas wasn't easy! You have to get a code from reception. While our room wasn't completely soundproof - you could hear running water and toilets flushing upstairs. However this really didn't bother us much and I assume is part and parcel of an old building!
We would definitely stay again.

Stayed October 2013, traveled as a couple
Helpful?
Thank chaela104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Starhotels Savoia Excelsior Palace

Property: Starhotels Savoia Excelsior Palace
Address: Riva del Mandracchio 4, 34124, Trieste, Italy
Phone Number:
Location: Italy > Friuli Venezia Giulia > Province of Trieste > Trieste
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Trieste
#1 Family Hotel in Trieste
#1 Romantic Hotel in Trieste
#2 Business Hotel in Trieste
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Starhotels Savoia Excelsior Palace 4*
Number of rooms: 144
Official Description (provided by the hotel):
Welcome to the Starhotels Savoia Exclesior Palace in the heart of Trieste... A magnificent seafront hotel with views over the Gulf and the historic Castello di Miramare.Completely refurbished, the Savoia Excelsior Palace exudes grand hotel charm through numerous prestigious details. Ornate boiseries...Monogrammed cushions... There's even a Belle epoque-style skylight brightening the Lounge.Enjoy exquisite food and spectacular sea views in our Mitteleuropean restaurant and bar. Our luxury hotel features 144 rooms and glorious suites...9 Elegant meeting rooms, most with natural light, with a total capacity for up to 650 delegates. ... more   less 
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Also Known As:
Starhotels Savoia Excelsior Palace Hotel Trieste
Starhotels Savoia Excelsior Palace Trieste

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