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“Clean hotel in a nice location.”
Review of Hotel Astoria

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Hotel Astoria
Ranked #24 of 48 Hotels in Parma
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Clean hotel in a nice location.”
Reviewed September 8, 2013

I was passing through Parma and needed a place to stay for the night. I had a morning cheese tour planned and found the Astoria Residence Hotel online. Well priced for the location with nice clean rooms.

The staff was superb and offered complimentary internet to us upon arrival and assisted us with our plans for the following day.

The rooms themselves were a little out dated but functional and the location was within walking distance of everything we wanted to see.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samthehotelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Odessa, Ukraine
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 28, 2013

No-frills hotel near the historic downtown. Clean, well-maintained, somewhat comfortable. The staff is friendly, breakfast very basic but perfectly eatable. At the time of booking, it was priced lower than other three-start hotels in the area.

As common in Italy, they seem to turn off airconditioning at night, turning it back on in morning. Ventilation worked strongly, though, so the experience was short of suffocating.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vadim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astoria_Residence, Direttore at Hotel Astoria, responded to this review, August 12, 2013
Gentili Ospiti,

Vi ringraziamo per la recensione dell'Astoria Residence Hotel. Siamo lieti che abbiate rimarcato la pulizia dei nostri locali e la cortesia del personale come nostri punti di forza. Per quanto riguarda lo spegnimento notturno dell'aria condizionata, viene effettuato, in periodi in cui ciò è reso possibile dalla temperatura esterna, per applicare un minimo di risparmio energetico e contribuire alla "chiamata ecologica" che ci richiede di rispettare maggiormente il nostro Pianeta. Speriamo che anche altri dei nostri Ospiti possano apprezzare questa piccola scelta.

Dear Guests,

we thank you very much for your kind review on Astoria Residence Hotel. We are glad you noticed that the cleanliness of our spaces and our Staff's courtesy are very important for us. As for the turning off of the air conditioning, we do it, when possible due to external temperature, to apply a little eco-saving manoeuvre to help our Planet. We hope other Guests can appreciate this little choice too.

Davide Regazzo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
heidelberg
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 27, 2013

Just needed a place for one night and wanted to be near city center so we could walk the old city. At euro 76 with breakfast, the price was great. Location is near the train station and right on the ring of the old city. Great places to eat nearby. Parked for free in their garage! Room 116 was big, newly renovated and with a spacious bathroom. Rosabella at the front desk was extremely helpful with all our questions.

View was of an air shaft....but didn't care.
Highly recommend.

Room Tip: Might ask for the 'new building' since all the rooms there were freshly renovated and big...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fegusoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astoria_Residence, Direttore at Hotel Astoria, responded to this review, August 12, 2013
Gentili Ospiti,

Vi ringraziamo per la recensione dell'Astoria Residence Hotel. Siamo lieti che abbiate apprezzato la posizione dell'Hotel, la camera e il nostro Staff. Il panorama, essendo in zona vicino alla stazione, e su una strada di altro traffico, è effettivamente uno dei nostri punti deboli, che cerchiamo di sopperire con professionalità, cortesia e buoni servizi.

Dear Guests,

we thank you very much for your kind review on Astoria Residence Hotel. We are glad you did appreciate the hotel, its location, the room and our Staff. The panorama, being on a high traffic area and close to the train station, is one of our weak spots, that we try to obviate with our competence, kindness and good service.

Davide Regazzo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 18, 2013

My wife and I stayed at the Astoria whilst taking a two night break from our stay in Viareggio.
Parma was quite quiet and nice to walk around with a couple of public parks in the centre.
The Duomo and Baptistry are worth a visit along with the adjacent small museum.
The hotel is well situated by the railway station and very easy to access the autstrada.
A 10 minute walk to town is easily achieved, one of my reasons for choosing the hotel along with parking facilities (14 euros/night).
I believe this was also the most reasonably priced hotel we have stayed at on a mini break.
If looking for a nice standard, very inexpensive hotel this is it.
I should add the adjacent restaurant San Barnaba was excellent value.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jab58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astoria_Residence, Direttore at Hotel Astoria, responded to this review, August 12, 2013
Gentili Ospiti,
Vi ringraziamo per la recensione sull'Astoria Residence Hotel. Siamo lieti che sia la posizione, sia la struttura siano stati di Vostro gradimento. Speriamo quindi di avervi ancora nostri Ospiti per un prossimo soggiorno a Parma, per farvi scoprire ancora più cose sulla nostra bella città.
Dear Guests,
We thank you very much for your review on Astoria Residence Hotel. We are glad the location and the Hotel have been suitable for you. We hope toh ave you again in our House to let you discover many more corners of our nice city.
Davide Regazzo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 16, 2013

I stayed at the Astoria Residence with my wife for 2 nights in July. We found it to be great value for the price we paid and a lot cheaper than hotels closer to the city centre. The hotel is situated very close to the train station and only 10-15 minutes pleasant stroll to all of the main visitor sites. The room was clean and comfortable with a large bed, air con which worked very well and a large clean bathroom with toiletries provided. Breakfast was good and exactly what you would expect from a hotel of this type in Italy. The reception staff were very polite and only too happy to help with any questions. If visiting Parma I would recommend the incredible Teatro farnese and the gallery beside it and for eating don't miss Trattoria Corrieri for a truly Parmesian experience.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NikEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astoria_Residence, Direttore at Hotel Astoria, responded to this review, August 12, 2013
Gentili Ospiti,
Vi ringraziamo per la recensione sull'Astoria Residence Hotel. Siamo lieti che sia la posizione, sia la struttura siano stati di Vostro gradimento. Considerate che, sapendolo con un minimo di anticipo, il nostro Staff sarà lieto di aiutarVi ad organizzare tours gastronomici, storici e musicali!

Dear Guests,
We thank you very much for your review on Astoria Residence Hotel. We are glad the location and the Hotel have been suitable for you. Just consider that, by knowing in advance, our Staff will be glad to help you organize food and wine, historical or musical tours!
Davide Regazzo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McDonough, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 7, 2013

If you are used to controlling the air conditioning in hotels where you are staying ….that is, .turning it on when it is hot outside……then STAY AWAY FROM THE Astoria Hotel in Parma. This hotel is located right by the train station which was what attracted us to it and, as such, requires that the windows be closed tight at night to keep out the noise.
BUT that requires that the air conditioning be operational at night to assure the flow of fresh, cool air. However, you do not control the air; that is done centrally at the reception……and they will only allow the air to be on a few hours in the early evening making the rest of the night a Turkish Bath. No amount of complaining will change their settings; they claim that their “other” guests …I suppose used to this cavalier style of management … do not find the suffocation unbearable. So, if you are among that number of paying guests who find it perfectly normal to be treated as a commodity, book here. Otherwise, look elsewhere.
Note: Never…that is NEVER …. In forty years of travelling around the world (several times) to more than seventy countries have I ever experienced such a lack of consideration for a client’s comfort ….that could be easily remedied by the flick of a (Central) switch.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FMPDZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astoria_Residence, Direttore at Hotel Astoria, responded to this review, August 12, 2013
Gentili Ospiti,

Vi ringraziamo per la recensione, anche se negativa. Terremo in considerazione il Vostro parere per migliorarci in futuro:

Nel mese di giugno, il clima a Parma è stato molto variabile anche nelle temperature; il nostro sistema si attiva in base alla temperatura esterna: se essa non raggiunge un certo limite in gradi, il condizionamento non entra in funzione. Siamo spiacenti che il nostro sistema non funzioni secondo i Vostri standard. Una delle mission dell'Astoria Residence Hotel è offrire ad ogni Ospite il miglior trattamento, ma sembra che l'esperienza individuale abbia bisognno di molto di più della tecnologia e di un tasto centrale che peraltro esite, e funziona.

Dear Guest,

we thank you very much for your review, even if it is a negative one. We shall take it in consideration to improve us in the future.

During the month of June we had a very poor weather in Parma, and our conditioning system works on the basis of the outside temperature: if this does not reach a certain degree, it will not start working. We are sorry our system did not work as per your required standards. One of the missions of Astoria Residence Hotel is giving every Guest the best treatment, but it seems the individual experience needs something more than technology and a central switch, which exixts, and works.

Davide Regazzo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Nashville, Tennessee
Level Contributor
3 reviews
Reviewed May 10, 2013

My mom and I were there May 2013. The room was clean and the breakfast was better than other hotels we stayed at in Italy. Like others said, the only place to park is at their 14 euro a day garage which is expensive. But the thing that really got to us was when we were checking in. The guy working at the front desk was talking down about the USA to us. He talked about our politics, universities and how Italy is so much better than the USA. That's fine if he thinks that but he doesn't need to belittle the USA and insult us! Other than this one bad seed, everyone else was very nice there.

Stayed May 2013, traveled with family
Helpful?
Thank Tracy0318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Astoria

Property: Hotel Astoria
Address: Via Trento 9, 43122, Parma, Italy
Location: Italy > Emilia-Romagna > Province of Parma > Parma
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Parma
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Astoria 3*
Number of rooms: 88
Official Description (provided by the hotel):
The Hotel Astoria is located in Parma, it is a strategic building because is near railway station and the centre of the city, in via Trento 9. The Hotel includes 88 rooms, with different rooms, free telephone and wifi services, central heating and room cleaning service. Each apartment offers an individual kitchenette. Additionaly there is a car parking available (we ask for a small supplement for the use of kitchenette and car park). Children and animals are welcome, with some exception. In fact under two years old child can stay in your bed free; you can stay with your children, untill 6 years old, with only 20€; you can stay with your guys, untill 12 years old, with only 25€; Your animal can stay with you in your room, if it's maximum 22,00 lb with a little supplement. The apartments can be rented for a day, for a week, for a month. We also offer a free shuttle service from the Hotel to the Residence and vice versa on check-out day (upon availability). The apartments can be rented for a day, for a week, for a month. Check-in and check-out procedures must be completed at Astoria Residence Hotel, located in Trento 9, which is open 24/7. We also offer a free shuttle service from the Hotel to the Residence and vice versa on check-out day (upon availability). ... more   less 
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Also Known As:
Astoria Executive Hotel Parma
Astoria Executive Parma

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