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“Bad experience”
Review of Panoramic Suite

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Panoramic Suite
Ranked #148 of 292 Bologna B&B and Inns
Dublin, Ireland
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Bad experience”
Reviewed September 13, 2013

We booked this place at what we thought was a good price considering we traveled during a busy time and everything was so expensive. We arrived to the building and called the contact to let us in and a woman arrived a few minutes later. She spoke no English - none. Not a huge deal as things like paying, breakfast, map, etc. can be easily understood. But this can be a problem for some travelers who are more reliant on their hotel staff. (Though is an apartment, not a hotel)

We were given vouchers for a local cafe for a free pastry and coffee each day of stay. We found the place fine. But again with the language barrier, this can be a problem for some people unable to find the cafe.

We were shown to our very nice room just as pictured on hotels.com and were happy for the moment. We settled in and rested a bit before heading out to explore. A few hours later, the woman showed up to the apartment and was trying to tell us something we could not understand and then proceeded to hand us a mobile phone to speak to some guy who did speak English. He informed us that we needed to switch rooms because they wanted to give our room to a larger group arriving later that night. He told us "the room is for 4 people". Then why did you allow us to reserve it for 2 people? We were very upset and asked him to come speak with us. In the meantime, we were shown to our new smaller room with absolutely no view and not so much as a curtain or shade on the window. We also had to carry all of our unpacked items over.

The guy showed up and once again kept repeating that the room was made for 4 people. We argued for a while until he agreed to take 15 euro off our bill. I wanted to be done with it so we left it at that.

At night we discovered that our new bed was not properly put together and so the slats kept falling out and hitting the floor on one side of the bed. Of course we couldn't explain this to anyone because no one was around and if we called we had no idea how we would explain this to the woman who didn't speak English.

Overall, we left unhappy.

The location is good. If you can get one of the good rooms and speak Italian, you might have a better experience.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank i_heart_vaykays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    22
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    8
    3
    2
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 11, 2013

What a view!!! Our stay started off a little rough though. The owner only spoke Italian and I speak/understand only a little so it was a little tough to get by. However, after that it was great, especially when considering the price. Great location, clean rooms and cheap stay. The icing on the cake was the rooftop terrace though.... simply amazing. We ended up there both afternoons drinking local wine and meeting some other great people that were staying there as well. Definitely would recommend.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mjengla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo, Canada
Level 1 Contributor
3 reviews
Reviewed June 19, 2013

My husband and I spent 4 nights in May of this year. We had a great deal of difficulty gaining entry into the flat. The host was not there at the agreed upon time. English is a problem. Other than that, the apartment was fine. Great views of the city from the roof, and an excellent breakfast at a nearby restaurant. The interior was kind of boring...all in white....but we didn't spend a lot of time in the room.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JudeStaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 4, 2013

I am too impressed to keep mum.

My bed was so comfortable. My private bathroom's shower had nice water pressure. Everything was bright and clean and well set-up. (Desk, closets, drawers, tv.)

The family run keepers were very welcoming and lovely.

The neighborhood is vibrant and near main ax but this building itself is on a quiet street. It is a short bus ride or long walk to the convention hall. It is a 5 minute walk to due torre. 5 minutes to train station.

There was a little dust bunny under the best but everything else was pristine. (I should have told the housekeeper as I am certain she would have certainly taken care of it for me immediately.)

Great view from the window. Also spectacular view from rooftop.

Room Tip: I had a peak at check out time and it looks like they are all nice.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nabokov23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed January 9, 2013

My husband and I stayed here for 1 night. It was very recently refurbished, modern, clean and central to everything in Bologna. The highlight for us was finding the rooftop terrace with it's 360 degree views over the city. We sat back with a bottle of wine took in the view and the lovely sunset. Fantastic !!! Would highly recommend this place.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wilko_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Panoramic Suite

Property: Panoramic Suite
Address: Via San Giuseppe 5/C, 40121 Bologna, Italy
Location: Italy > Emilia-Romagna > Province of Bologna > Bologna > Porto
Amenities:
Hotel Style:
Ranked #148 of 292 B&Bs / Inns in Bologna
Number of rooms: 4
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