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“Hard to find but worth the search”
Review of Metropolitan Hotel

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Metropolitan Hotel
Ranked #7 of 103 Hotels in Bologna
Certificate of Excellence
London, United Kingdom
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Hard to find but worth the search”
Reviewed July 5, 2013

Booking.com gave the address as Piazza Maggiore, which is completely incorrect. It took us a long time to find Via dell'Orso which is off Via dell'Indipendenza, near Restaurant Diana. We complained on arrival that we had been driving and walking around for some time (instructions would have been good) and were told that most customers arrive from the airport by coach or taxi!
Anyway, the room was really good - large and very comfortable bed, free wi-fi, great bathroom and air-con. The location is excellent and we could, eventually, park in the road outside the hotel. Would recommend!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hmetro, Direttore at Metropolitan Hotel, responded to this review, July 8, 2013
Dear Guest
Thanks a lot for your positive and very impressive opinion about our Hotel, about our bathrooms and the confort of our beds.
I permit to give a suggestion for all the Customer: consider the primary solution the contact with the hotel owner's web site for you choice, do not consider Booking.com or others intermediate as reference
Just the Hotel web site is furnished of all the information the customers need, we put our face, our phone, our e-mail address to give all the information because this is our work, our passion and our life, the others (booking.com, expedia.com and so on do this just for money) in our web site you will find all the information about an easy arrival, in our blog you will find many many suggestions about Bologna by first hand, made by true Bolognese citizen, do you think that Booking.com know about Bologna? all the historical implications,they eating in all the restaurants? NO!!
we do it for you!!
My best regards
Claudio Salvatore
hospitality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
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English first
Glasgow, United Kingdom
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 3, 2013

Had to move rooms twice while staying due to a persistent smell from the toilet. Staff moved us with no problems at all and were friendly enough about the situation.
The hotel has a great location just off via independenzia and 10 minutes walk to the station. The hotel was spotlessly clean bar that smell but there wasn't much they could do about it as we were told at the reception.
All the housekeeping staff that helped us with our bags were very friendly and chatty.
Didn't eat breakfast so couldn't comment. But all in all I just wasn't very taken with the hotel and am sure that better could be found for the same price.

Room Tip: Ask for a renovated room.
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Stayed July 2013, traveled as a couple
Helpful?
Thank saadem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hmetro, Direttore at Metropolitan Hotel, responded to this review, July 3, 2013
My apologies, can happen some unexpected, the important has been that the staff was helpfull and friendly, sorry again for the inconvenience.
I regret that you haven't took the breakfast was inclusive in the rate and it's very important for us that the Guests use all the services.
I hope that you can give us the opportunity to welcoming you in another occasion.
Best regards
Claudio Salvatore
Hospitality manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 2, 2013 via mobile

My boyfriend and I stayed at this hotel for one night to see Bologna. The location is great. We dropped our hire car at the airport and caught a taxi and it was €12. It's just off the Main Street leading from the train station and bus depot at one end to the main square at the other.
After doing some research on Bologna and the greater region we learnt that it's a really foodie place so we asked the receptionist for some restaurant recommendations and she did not disappoint. She drew them on the map for us and highlighted non-touristy ones. A tip go to La Montanara - it's fantastic.
The room was clean, a good size, comfortable, good amenities etc.
The only down side is that we were told the buffet breakfast was great and it wasn't. For €12 each we got basically slim pickings as it had already been picked over and not replenished. This would have been expected if we had arrived late to breakfast but we didn't. So basically if breakfast is included then fine - if you have to pay extra - I wouldn't bother. Bologna has some amazing cafes and patisseries off the main square which we later found which would have been more enjoyable.
We would stay here again when returning to Bologna.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jacqui S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hmetro, Direttore at Metropolitan Hotel, responded to this review, July 3, 2013
Dear friends
thanks for your positive review, I reply just for information to your complaint about the breakfast, I asked to the staff and before you has took the breakfast a family group ( they similar a locust.... have "assaulted" the buffet) Cynthia has been not ready to supply with everything and she has coocked more things expressly for you, my apologies for that.
We hope to have a pleasure to welcome you in the future again.
Best regards
Claudio Salvatore - Hospitality manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haslemere, United Kingdom
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 1, 2013 via mobile

The hotel is in a great location near all the sights and within easy walk of many restaurants. On arrival staff were very friendly and gave us a map plus restaurant recommendations that were very helpful. The breakfast was very good and rooms clean. The tv did not work and we asked three times for it to be looked at and people came but never fixed and never apologised. I know you dont come to Bologna to watch tv but when you pay a reasonable amount you expect things to work. On check out we mentioned this and were told bluntly 'no the tv is fine its the electrics that are broken'. Not very helpful. Also we asked about the availability of a room at a later date as we are going to the coast and the gentleman was most unhelpful. We reservec a room at another hotel up the road. We loved the city the hotel was ok.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathanhill100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hmetro, Direttore at Metropolitan Hotel, responded to this review, July 1, 2013
Dear Mr. Hill
thanks for the positive review you posted.
My apologies for TV, a whit of attention and this problem would been resolved.....the Tv was not connected to the electric line (my apologies again for the stupidity of the problem, the staff has not immediately understood and postpone the problem to the maintenance services on Monday, in effect through the control panel was all regular (double mistake).
Unfortunately can happen....fortunately it is not usually.
Thanks again for the positive opinion about hotel and Bologna.
We hope to have a pleasure to welcoming you in the future.
Best regards
Claudio Salvatore
Hospitality manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 29, 2013

We stayed at the Met's apartments which are located a short distance from the Hotel. We stayed all up 4 days. My wife and daughter were visiting another daughter studying in Bologna and an apartment was a much better solution than a hotel room. The apartment was central yet quiet. The hotel staff was extremely helpful and friendly. The apartment was modern, stylish and clean. It was not large but well designed and did not feel cramped. The kitchen had all the basic crockery, cutlery and utensils. With all the great restaurants in Bologna the kitchen was under utilised except that we had breakfasts in house.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HonBar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 23, 2013

We (husband and wife in fifties) have just returned from an excellent 4 night stay in the Metropolitan Hotel. This stylish 3 star hotel performs well above it's rating. It's been tastefully updated, our room was quiet and spotlessly clean, the staff were excellent and the breakfast is fabulous. The location can't be beaten as it's easy walking to all of the top sights in the city and we'll definitely rebook this hotel when we return to Bologna.

Also a very special thank you to the lovely smiling Cynthia who made us great coffee every morning to go with our breakfast.

Room Tip: Rooms at the back are extremely quiet
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ChampagneGeraldine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

One of the best hotels in bologna, centrally located, very clean and modern. Breakfast was simply great. Staff very helpful and cordial. Our stay was absolutely fantastic, thanks to always very helpful staff. Deserves the 5 stars completely :) I would definitely recommend to anyone that wants to see the city on foot without any hassles.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TomTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropolitan Hotel

Property: Metropolitan Hotel
Address: Via Dell'Orso 6, 40121 Bologna, Italy
Phone Number:
Location: Italy > Emilia-Romagna > Province of Bologna > Bologna
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Bologna
#7 Family Hotel in Bologna
#11 Romantic Hotel in Bologna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Metropolitan Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Simple, minimalist, inspired to Far East suggestions..Design Hotel in Bologna The Metropolitan Hotel has been completely renovated according to the news hospitality concepts.Modern comforts melt into an exclusive inner design combined to a long tradition of family of Hoteliers.The Metropolitan Hotel is perfectly located in the Medieval city centre of Bologna, in a walking area a few steps from Piazza Maggiore.Exotic flavours from Far East will seduce guests along the enchanting and relaxing atmosphere of the breakfast room to taste several Eastern teas an herbs infusions together with fragrant brioches and a creative selection of fresh fruits.Our Staff will be glad to suggest you the best Restaurants of the City, the most exclusive Shops and Outlet and to arrange your visit to the legendary cathedrals of motors: homeland to Ferrari, Ducati, Lamborghini and Maserati brands.And for those who want to stay in elegant apartments, maintaining the benefits and services of a hotel, are available to the new MET'S APARTMENTSParking at 100mt from the Hotel (price reserved for our customers). ... more   less 
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Also Known As:
Metropolitan Hotel Bologna

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