Not a normal dining experience here. And I would take some other reviews with a grain of salt if they comment on "service". It's half-deli, half-canteen, so it's pretty much self-service. When I went for lunch, it was full of only locals which I usually consider a good sign.
I somehow came in the back entrance from the main road and was a bit confused as it seemed like a normal restaurant but with no waiters. Then I noticed the tray situation and made my way toward the action. The deli part was filled with locals shouting their orders for the Easter weekend while families were lining up with their trays for lunch.
Don't expect tourist-friendly staff or English speakers here. But you won't have trouble if you follow the lead of the locals, listen to how they order so you can do the same (or failing that, just point!) The tortellini was nothing to write home about, but the eggplant was spectacular, as was the meat & cheese plate. Not too expensive, though there are better deals to be had in town.
Above all I had a great cultural experience here. Travelling solo, this was an ideal spot for a meal and I certainly wasn't the only lone diner. I was sat next to an 80-year-old man (also travelling alone!) from Naples who was very kind and, despite the language barrier, was good conversation.
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