I was nervous about this as I have never ridden a Segway. It was a BLAST. I am very glad I did it on my first day in Rome, so that as I walked around and/or did other tours, I had the background from this wonderful tour. Matt was an absolutely wonderful guide. He was patient while I learned to use the Segway, made sure I was always ok, stopped when ever I wanted a photo, and taught me all about Rome. We even stopped for a coffee/wine. I HIGHLY recommend taking this tour.