We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not gluten free.”

Family Cremeria Artigianale
Ranked #2 of 858 Dessert in Rome
Certificate of Excellence
Neighborhood: Monteverde
Restaurant details
Neighborhood: Monteverde
Reviewed April 23, 2018 via mobile

The should not say it's gluten free as they do not assure you there is no crossed contaminación (And there is a lot with the spoons), so i don't why they announce It like gluten free. My girlfriend could taste one and liked It.

1  Thank pablopfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriele O, Responsabile relazioni con la clientela at Family Cremeria Artigianale, responded to this reviewResponded April 28, 2018
Google Translation

Dear pablopfc,
We thank you for the time used for the review, Our is a gluten-free ice cream because in our ice cream mix we do not use wheat flour, nor even products containing gluten. However, just as written by her, and as explained by our qualified and trained staff, our ice cream shop is not certified gluten free, so it is our practice to explain to customers who come to see us that we do not totally exclude a cross contamination in how much the cone pod used by us is with gluten. Many of our customers are gluten intolerant or suffer from celiac disease and it is always our concern to change the ice cream scoop used for all the cones with a new and clean and, when possible, recommend just creamed flavors and not yet sold, so not yet used . Therefore, we find his comment useful, but also very hasty. We invite you to come back if you can! We love our work and treat every food problem with care and sincerity. Thanks Cremeria Family

Caro pablopfc,
La Cremeria Family la ringrazia per il tempo da lei dedicatoci. Il nostro e un gelato senza glutine in quanto nella nostra miscela gelato non utilizziamo farina di grano, ne tantomeno prodotti contenenti glutine. Tuttavia,proprio come scritto da lei, e come le è stato spiegato dal personale qualificato e formato da noi, la nostra gelateria non è certificata gluten free, pertanto è nostra consuetudine spiegare ai clienti che vengono a trovarci che non escludiamo totalmente una contaminazione crociata in quanto la cialda del cono utilizzata da noi è con glutine. Molti dei nostri clienti sono intolleranti al glutine o affetti da celiachia ed è sempre nostra premura cambiare la paletta gelato usata per tutti i coni con una nuova e pulita e, quando possibile consigliare gusti appena mantecati e non ancora messi in vendita,quindi non ancora utilizzati. Pertanto, troviamo il suo commento utile, ma anche molto affrettato. La invitiamo a ritornare se le è possibile! Noi amiamo il nostro lavoro e trattiamo con cura e sincerità ogni problematica alimentare. Grazie Cremeria Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (112)
Traveler rating
Traveler type
Time of year
Language

1 - 5 of 112 reviews

Reviewed July 26, 2017 via mobile

If you are looking forward to eat a tasteful homemade ice cream, this is a good place. It's cheap (the min:2€) and some flavors are simply delicious !!

Thank chiarasanna99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriele O, Responsabile relazioni con la clientela at Family Cremeria Artigianale, responded to this reviewResponded August 2, 2017

Dear chiarasanna99,
We are happy and grateful for your review! Thanks Cremeria Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2016

This place was around the corner from where we stayed and is obviously a favorite with locals. Excellent gelato. Not as much selection as some of the bigger ones but the quality is great. Only 2euro for a small with 2 flavors.

    • Value
    • Service
    • Food
Thank bobbymcsnoddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriele O, Responsabile relazioni con la clientela at Family Cremeria Artigianale, responded to this reviewResponded October 19, 2016

Dear bobbymcsnoddy,
We thank you from the bottom of our hearts for the wonderful and accurate review you sent us.
La Cremeria Family is ready to acknowledge all suggestions from its clients in order to flourish and grow as a business.
Your review filled us with happiness and gave us a big incentive to continue on this journey and better ourselves!
Thank you again and please come back to visit!
Cremeria Family :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

    • Value
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriele O, Responsabile relazioni con la clientela at Family Cremeria Artigianale, responded to this reviewResponded 2 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Family Cremeria Artigianale? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing