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“At least it's close to the action!”
Review of Hotel Centrale

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Hotel Centrale
Ranked #545 of 1,271 Hotels in Rome
Reviewed September 23, 2013

First impressions were poor, we had to wait while the staff at front counter argued about something before we could book in. We were then locked in the main entrance while they reviewed our passports - a little disconcerting. The room was disappointing, you can't actually sit on the toilet! They've said the bathroom is small but you need to be a child under 5yrs to have a chance. The photo shows a double/queen bed but they are two singles with one sheet and blanket. The linen was dirty and the bed cover was hopefully just old but it seriously needs replacing. The mini bar consists of a fridge and a bottle of water! In what country does that rate as a mini bar? The free WiFi takes 30mins to get in as the connection is poor. Don't be fooled by the photos they are the best aspects of some of the rooms but they aren't what you get. We've travelled from England to France, Germany, Switzerland to here and this is the poorest first impression we've had yet, so much so I'm writing this so no one else finds themselves disappointed like we are. We can't comment on the breakfast as we haven't made it that far yet, but our expectations have been set so low that it has to meet them. But, the location is great! Its close to everything. The location may be great but in walking the streets you see many other opportunities we wished we'd taken. Take the time to look else where, only suitable as a last resort. Happy holidaying! P&S from Sydney.

  • Stayed: September 2013, traveled as a couple
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1  Thank s_bux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 18, 2013

Agreeing with other reviewers.....the location of the hotel is prime and also a good area of Rome. We stayed for 3 nights. The metro station is very close and hotel is central. A lot of good places to eat nearby and easy to get around. The hotel does have AC and we had no problem with it. The room was quite small as your average hotel in Europe. It's a great place to stay if you want to have a clean and decent place to take a shower, sleep and rest your luggage. They also serve breakfast downstairs which is pretty standard (brioches, chocolate brioches, coffee, cereal, milk, cappuccino, etc). Service is also friendly and someone watching the door 24 hours.

  • Stayed: August 2013, traveled as a couple
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Thank Amy_Mehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

Hotel Centrale in Rome is a small, cozy, clean and nice hotel with a sweet, helpful and service-minded staff. Good location, close to Piazza del Popolo and the Spanish Steps, close to the Metro. We have no doubt the next time we go to Rome, we will stay at hotel Centrale again. Best regards Palle & Tine, Denmark

  • Stayed: September 2013
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Thank Palle_stelvig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

I liked so much location of the Hotel Centrale. It is really close to Piazza di Spagna and it is also next to Via del Corso. You can go to any popular place in the centre on foot. And the people working at the hotel are really kind. Really nice hotel in the best part of the city.

  • Stayed: August 2013, traveled with friends
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Thank Marija M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

I just came back from Rome and was staying at Hotel Centrale with my mom. The hotel was very cosy and welcoming. The personnel were very friendly and helpful. When our tour agency offered Hotel Centrale to us I started checking the reviews. Most people were saying that the rooms are very small and there are problems with the AC and were complaining of the breakfast. Well the rooms are not enormous but not that small not to be able to move or whatever. The room service was very fast.
I don't know what people are expecting of hotel breakfasts, as for me and my mom the breakfast was very good: at least 2 types of cakes, tasty bread (especially the bread with green olives), a variety of croissants, filtered coffee, coffee from the coffee machine, also one could order fresh espresso or cappuccino, cheese, ham, yogurts, marmelades, etc. In a word classic hotel breakfast.
As for the AC, we didn't have any problems with it. As we had caught cold (not in the hotel :)) we asked Anna to turn of the AC and she did, so we didn't have any issue about that.
The staff were very helpful, all of them!!! I asked Anna's name at the last moment when we were leaving and unfortunately I dont know the names of the others, but they were all very helpful and talk english easily which is very important in Italy. Anna and her colleague helped us very much with directions and metro and gave us an extra map with metro stations. The man who was at the night shift helped us when we needed hot water at night to drink medicine.

The location of the hotel is fantastic: Via del Corso, Piazza del Popolo, Piazza di Spagna and all the places that the tourists need are very close and we could easily walk even to Colosseum.

I definitely offer this hotel to those who need a clean and welcoming hotel at the heart of Rome.

P.S.
Wanna thank the hotel personnel for the warm and welcoming attitude :)

  • Stayed: September 2013, traveled with family
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2  Thank Seaguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

The hotel a/cs don't work well. The thermostat will say 18 degrees celsius, which is 66 degrees fahrenheit. There's no way the room was that cold. We tried setting ours at all different degree settings, and the temp in our room never got cool enough to keep us from sweating. The air coming out of the vents never got cold, no matter what we did. So don't stay when it's hot!

That being said, the location is great. You're within decent walking distance of almost every main tourist site in Rome. We used taxis and were able to go to the Colosseum and Vatican for 6-7 euros, which wasn't bad for price. We didn't try bus services so not sure what they would have cost. Lots of shopping nearby, resteraunts with good food but be prepared to find it on your own.

For just a little more money, you can go around the corner from this hotel and stay at another hotel, get a much nicer room, much better beds, and air conditioning that actually works! So check other hotels in the area, i think you'd can find a better room for the money.

Room Tip: the top floor would be nice in cooler weather. in the summertime, don't stay on the top floor.
See more room tips
  • Stayed: August 2013, traveled as a couple
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4  Thank Crackers G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centraledir, Proprietario at Hotel Centrale, responded to this reviewResponded September 9, 2013

Dear guest, you have already written a negative review about our hotel ("Hotel Central, unfriendly management poor air conditioning", published on 2 September). Now you use the account of your wife (created later this week!) to release a second negative review about our hotel. This behavior is not in accordance with the ethics of Tripadvisor, as you want to create a double image damage for one stay. You say, as in the other review, that you've left our hotel to complete your stay at another hotel: you were our only guest to leave our hotel before completing your stay, it is therefore all too easy to understand that this is the same author of the review of 2 September! If the editorial staff of Tripadvisor will want to ask into sale receipt evidence of your stay with us, they will realize immediately that it is the same customer who has drawn up the previous review. I think its really unfair behavior and ask publicly the editorial staff of Tripadvisor to perform checks on your account that also lead to the removal of this review, which is a duplicate of the previous review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

The best part about this hotel is the location, that was our aim being this the first time in Rome, the metro station is couple of blocks away and that's how we arrived from the airport. we found ourselves surrounded by nice restaurants, the Spanish steps, piazza di popolo and more.

We walked the city and found this location to be very central for what we wanted to do (walk and walk). Inside, the room was small and the bathroom very narrow but we only needed a safe, nice, and clean space to sleep which is exactly what we got, a window to a narrow painteresque street made this experience a nice one. The staff was friendly and the breakfast was enough to fuel us for the endless walks trough the city.

  • Stayed: October 2012, traveled as a couple
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1  Thank Solaz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Centrale

Address: Via Laurina 34 | Centro Storico, 00187 Rome, Italy
Location: Italy > Lazio > Rome > Campo Marzio
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Airport Transportation
Hotel Style:
Ranked #545 of 1,271 Hotels in Rome
Price Range: $81 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Centrale 3*
Number of rooms: 21
Official Description (provided by the hotel):
It is situated in a pedestrian area near Spanish Steps and Popolo Squares, which is extremely quiet and just few meters far from the big Villa Borghese parking. What makes the hotel unique among the others in the capital city is the building fascination; it is in fact a beautiful 1700 palace. Moreover, the hotel is one of the few that, being located in the centre of Rome, can offer advantage our rates. ... more   less 
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Also Known As:
Centrale Hotel Rome

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