The apartment was very nice, exactly how it looks in the photos. Everything was clean and working well. We had a bit (nothing major) of water leaking out of the air conditioning on our first day, but Giuseppe was in the apt in a few hours taking care of it, problem did not return. The same thing happens from time to time in our air-conditioner at home, very impressed how quickly Giuseppe responded. The location is wonderful, very central but could not hear outside noise in the apartment at night. The elevator was very convenient and reliable. We were provided with plenty of towels – many places only give 1 per person, and plenty of soap, shampoo, laundry detergent, paper towel, etc was provided. For me these little details go a long way. Also we were provided a map of the city, very helpful! The Shower was very nice and plenty of hot water. We would recommend this apartment to anyone, and would stay here again.