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“modern hotel that caters to tours”

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Barcelo Aran Mantegna
Ranked #1,023 of 1,263 Hotels in Rome
Rocklin, California
Level 6 Contributor
99 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“modern hotel that caters to tours”
Reviewed July 27, 2013

Our tour was among several tours staying there on two separate occasions (beginning & end of tour). Because of this the breakfast room was a zoo & so was the lobby most of the time because that is the only place you could access the Wi-Fi. The rooms had strange lighting, red or blue in the ceiling & also in the bathroom area under the sink. There was only frosted glass separating the toilet/shower area from the rest of the room. The dining room didn't open until 7:30, but there was a good pizza place just down the street. The staff wasn't the friendliest, but overall it was very clean.

  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
2 Thank Nancy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,626 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Floridian in Switzerland
Level 5 Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed July 16, 2013

I stayed a week for business, including a weekend. The staff is just plain rude. Several interactions with front desk staff in person and over the phone confirmed this impression.

There is a leak from the ceiling at the front desk - dripping directly into a large bowl. When we needed an extra key, they charged me 5euros b/c they said that is how much it costs to replace the key if we lose it. I was told I would get the 5 euros back but then the maid took our extra key when cleaning the room.

The movie channel didn't work - but it took 3 calls to the front desk and 3 visits from the bellman and maintenance for them to come to this realization. They said they would fix it the next day but never did.

We arrived at 11:30pm on a Saturday evening and the kitchen was closed. They said that there was no food on the premises at all. We couldn't even get bread. It must have only JUST closed as we saw several people in the bar eating!

As others have mentioned - no wifi in the rooms!?!?! I could see later the benefit for them - come down to the bar and eat/drink while you use the wifi down here!

Breakfast was ok. The servers were actually friendly and gave much better impression than front desk staff.

The room was satisfactory. Nothing outstanding at all. It was clean. Minibar had only 2 bottles of water. Don't arrive hungry!!

It is a 15 - 20 euro trip into Rome or surrounding areas. Taxi's were sometimes quick and sometimes we had to wait 10 minutes (even tho I called downstairs ahead and asked to pls call taxi now so I didn't have to wait - they refused).

While all staff seemed to speak some English, I would say that comprehension is "adequate" at best, for most. I suspect this is why we were frustrated most of the time - communication issues. *I've lived in Europe for 9 years and am quite adept at speaking simply and clearly to non-native English speakers.

Not only would I not stay again but I couldn't wait to get here to write the review to spare others our experience!

*to be fair to the hotel... there was one good point! The quality Air Conditioning! My American mother - who LOVES her air conditioning was very happy with the room's temperature control. You don't often get this in Rome.

Room Tip: don't.
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  • Stayed July 2013, traveled on business
    • Value
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Helpful?
3 Thank ufgator27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 11, 2013

This isn't a bad hotel so much as it's a good hotel with several glaring flaws. Specifically:

• WIFI. Only available in the lounge, and is only free for 1 hour (after that, it's 5 euros for 24 hours).
• BATHROOMS. The toilet and shower are separated from the sleeping area only by a sliding frosted glass door, which does very little for privacy or noise reduction. Granted, this isn't uncommon for European hotels, but it doesn't change the fact that we had to use the bathroom in shifts.
• DISTANCE FROM CITY. This was less of an issue for us because we were on a tour group, but if you're traveling alone you'll have to use public transit or cough up 15-20 euros for a cab if you want to get into the city.

On the positive side, the rooms are clean and quiet, and continental breakfast is fantastic.

  • Stayed July 2013, traveled with family
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Helpful?
1 Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lugano, Ticino, Switzerland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 2, 2013

1 of the best hotel where I have ever been!
hygiene ++++
location ++++ (10 min by car -->> centre, 20 min by Metro (Garbatella station) ---> centre)
parking ++++ (cover parking 15 euro x day but outside a lot of free parking..the area is very safe!)

  • Stayed January 2013, traveled with family
    • Value
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Helpful?
1 Thank Stefano G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wellington
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 1, 2013

Although located about 6 or so kin from the airport the hotel is located at the extreme edge of the city.From the outside it certainly is a splendid sight butonce inside things are different.The staff attempt to be helpful although not all speak english and i once heard one of the employees speak in a rough tone to a guest.The hotel is like two separate buildings each with their own lift.Staff sometimes didn't adequately explain about the facilities available.The rooms were modern and had the necessary appointments for guests.The bed was comfortable without being extraordinary and the room quiet.The dining facilities were excellent with a good breakfast selection.To tour from here takes a short walk to a local subway.A taxi ride would be more suitable for elderly people.The downside of this hotel is its location,being isolated from any major attractions.Also it is located near a rundown suburb which one shouldn't walk through alone.The rooms are pricey for the luxury suites but otherwise okay for the solo traveler.

Room Tip: Near top facing city.
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  • Stayed June 2013, traveled solo
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Helpful?
2 Thank thriftyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosario, Argentina
Level 6 Contributor
175 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 303 helpful votes
Reviewed June 29, 2013

We spent 4 days in this hotel. Rooms were clean, breakfast good -buffet-. Wireless is not available in the rooms, only in the lobby area. Nice lightings in room but Intolerable heat in the room. 30 min. to campidoglio by bus

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank sarmientosurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herzliya, Israel
Level 3 Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 19, 2013 via mobile

we stayed for one night with a group. internet is free for one hour only. breakfast was o.k., the main minus is the location. the hotel is a 30 minutes drive from city center.
if this is not a problem, then for the price the hotel is fine

  • Stayed June 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank david130566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barcelo Aran Mantegna

Property: Barcelo Aran Mantegna
Address: Via Andrea Mantegna, 130, 00147 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#218 Business Hotel in Rome
#345 Luxury Hotel in Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo Aran Mantegna 4*
Number of rooms: 323
Official Description (provided by the hotel):
The hotel is situated in a quiet residential area of the EUR district in Rome.The hotel has 323 spacious rooms. All the rooms have natural light and free Wi-Fi. In addition, the hotel offers free covered parking, and a scheduled service shuttle from/to the city center. ... more   less 
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Also Known As:
Barcelo Aran Mantegna Hotel Rome
Aran Mantegna Rome
Hotel Aran Mantegna

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