Front desk staff was very nice and helpful, hotel clean. Location not bad walking distance to laurentina metro B.limited eating spots, restaurant ok, breakfast ok, beds VERY hard like sleeping on board, noisey dogs came in later in night not sure where at in hotel. Was not happy with an additional 15 euro charge automatic for 4 days for optional bus ride with limited trips to EuroPrevent congress. The added charge was not disclosed at booking nor check in. Thisi feel is poor service.