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“Unreliable, overbooked so had to move hotels”
2 of 5 bubbles Review of Migdal Palace

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Migdal Palace
Ranked #728 of 1,290 Hotels in Rome
Level Contributor
114 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Unreliable, overbooked so had to move hotels”
2 of 5 bubbles Reviewed October 24, 2011

Very unimpressed with this hotel. I booked one night here for my sister and her new husband who flew in from Germany that day. We went to the hotel at 9 am and staff said the room wasn't ready (understandable as check in was 2pm I think). We went back at 2pm and staff said there were no rooms and they had overbooked. They used the excuse that rooms were damaged from rain the previous day (which was true, there were storms). But why we couldn't have been told at 9am? we could have found another hotel. Instead, my sister and husband had to walk 10 minutes to another hotel. Didn't even offer to help with their bags. Very unimpressed with the service of this hotel. I only booked this hotel as it was close to where I was staying. Would not recommend.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hkj00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    26
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    14
    6
    3
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Israel
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 2, 2011

We stayed for 3 nights and were pretty satisfied. The hotel provided what was advertised - great location, clean rooms, kosher friendly/vegetarian breakfast, no TV, no phone, part time front desk staff at a price well below other hotels and accomodations in the area. We walked everywhere - to the Jewish Ghetto and synagogue, to the Vatican, to major sites like Trevi Fountain, Forum, piazzas and monuments and an internet center just down the street. We arrived from the airport early in the morning a few hours before check-in time. The staff was very accomodating. We were able to get our keys, put our luggage in our room even though it was not ready yet and use the washrooms which was a huge help. That night, the airconditioning worked just fine...until about 1 AM when the compressor seemed to go off (and went back on at about 5 AM) - It got quite hot in the room and hard to sleep. Opening the windows was no solution because of the noise from the main street. And then...in the mornng there was no hot water to shower! We spoke to the helpful front desk clerk who explained that there was a hot water problem that was being fixed and that indeed the compressor does go off (saving money? neighbor complaints about noise? Not clear). In any event they arranged for us to get a fan and the hot water did get fixed so our 2 and 3rd night was much better,

Room Tip: Ask about airconditioning - apparently not all rooms have and some compressors stay on all night?
See more room tips
  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DannyE44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hove, UK
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 2, 2011

The location is superb - 10 minutes from Piazza Navona, 15 minutes from the Pantheon, 20 minutes from Fori Imperiali and about 30 minutes from the Colosseum on foot. And from Saint Peter's Square about 20/25 minutes on foot.
We bought a open bus pass for the weekend but realised we could have easily done the tour of Rome on foot thanks to the location of the B&B.
The room was lovely, spotless and with air con. The bathroom was new and spotless. I was impressed with the standard of cleaning.
I found it great value considering the location.
In my opinion the only negative was the breakfast which I found of poor quality and with no gluten free option - Having said that, there is a lovely bar nearby (Gerry's bar) where they offer lovely cappuccinos and great pastrys.

Room Tip: If you are a light sleeper, ask for a room facing the back - the rooms facing the main street Corso...
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bibipatata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Be'er Sheva, Israel
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 1, 2011

We stayed here for 5 nights. You can hear a pin drop in the next room... we had a problem with the hot water ( and got a discount)

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nhoigal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
haifa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed September 17, 2011

The pick up taxi was two hours late and cost more than the official rate. There was no T.V, no phone , no mini fridge.Breakfast was adequate, but rarely were there enough rolls and vegetables for all the guests, who had to ask for them to be topped up.The worst part was that through our entire stay there (7 nights) was no hot water in the bathroom. The location was wonderful and it was clean. although listed as kosher, there are no mezuzot.

Tova T. Israel

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank gertahaifa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cluj-Napoca, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed September 12, 2011

The hotel has huge price for rooms compared to services offered even though location is great and staff really kind and helpful.
Breakfast - low quality, rooms with thin walls (one could hear every wisper in the next room, you would get up in the morning whenever the staff started setting the breakfast room), TV set occasionally not functional (some cable problems I presumed), and the worse was that there was no hot water for three days out of five; with the canicular weather in Rome and our daily schedule (walks through the city all day long) you can imagine the confort when coming back to our room in the evening. One can accept these problems may arise anywhere the issue was that no action was taken for days in a row, which is unacceptable. Our vacation was ruined. Would never recommend this hotel nor will I trust booking.com

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank 49alina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greece
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed September 10, 2011

This is a small hotel. it has no lobby to rest, but locates in a perfect location in Roma.
the rooms are good with WC and shower included, airconditioned (but the A/C in our room didn't work well).

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Oscar1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Migdal Palace

Property: Migdal Palace
Address: Corso Vittorio Emanuele II n. 173, 00186 Rome, Italy
Location: Italy > Lazio > Rome > Navona / Pantheon / Campo de’ Fiori
Amenities:
Room Service Airport Transportation
Hotel Style:
Ranked #728 of 1,290 Hotels in Rome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Migdal Palace 3*
Number of rooms: 13
Official Description (provided by the hotel):
Migdal Palace: a comfortable and modern accommodation in a vintage building in the hart of Rome's historic centre, a stone's throw from the most important tourist and shopping sites in the city. All rooms are air-conditioned, all with private bathroom. ... more   less 
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Also Known As:
Migdal Palace Rome
Migdal Palace Hotel Rome

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