We just returned from italy, where we spent the last two nights in Rome. We did not actually stay at the Campo Di Fiori because we were told that they had never received the faxed confirmation. While we were disappointed, these problems sometimes happen in travel and we were prepared to find another place to stay. The employee at the front desk, however, continued to be extremely rude when we asked for his suggestions for another hotel, insisting that any problem was our fault..
As we were awaiting a taxi, another woman came to register. When she was given rooms on the top floor, we overheard her tell the same clerk that she had requested rooms on the first floor because she was with her elderly mother who was recovering from cancer. The clerk was also rude to her.
Thank heavens there was no room at this hotel. We will never be attempting to book it in the future.
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- Also Known As:
- Capo Di Ferro Hotel Rome
- Capo Di Ferro Rome