The hotel is clean, in a great location and we felt safe. I do think the service standards need reviewing, they are inconsistent and dependant on who is on shift and the mood they are in. Breakfast is value for money - meal wise - however I hope you do not have the staff member we did on our last day - who told us 'no' when we asked him to replenish the scrambled eggs, when there was none in the bain marie. Not sure what you are paying for if you can't actually access what is on the menu! A shout out to Paula who really saved the day for this hotel, from our perspective. This rating would not be good at all if it weren't for her professionalism.
- Official Description (provided by the hotel):
- The management and staff of the Relais Condotti Palace in Rome welcome their guests in a tastefully refinded setting with a unique mix of old and new that creates an atmosphere of incomparable charme. Located in a historic building on Via della Croce, the Condotti Palace has undergone a careful renovation making the most of the splendour of this special corner in the very heart of Rome, truly only a few short moments from the famous Spanish Steps. The 24 hour reception desk located just around the corner in the beautiful marble lobby of the Hotel Condotti, acts as check-in services for the Palace. ... more less
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- Also Known As:
- Condotti Palace Rome
- Condotti Palace Hotel Rome